ViaBill, Inc. Avis 

566
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

PÉSIMA EXPERIENCIA!! Como dueña de negocio todo muy bien hasta que te cobran la instalación quebson 200€ y desaparecen del mapa durante semanas!!!! Ni cogen el teléfono, ni responden emails ni nada. T... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I've never heard of this company, but I got an email today telling me that via bill is winding down and I may not be able to use my virtual credit card. I don't have a viabill virtual credit card. The... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Penosa experiencia Contraté los servicios para mi ecommerce y se han comportado fatal, rescindiendo el contrato unilateralmente antes de empezar, ya que estaba modificando la web para potenciar la fi... Voir plus

Noté 1 sur 5 étoiles

Mala experiencia. Teniendo como otras 10 empresas con el mismo modelo de negocio, no le veo sentido. Si tienes una cancelacion o devolucion todo son problemas, retienen saldo y contestan siempre echan... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Shopping & mode

Écrit par l'entreprise

ViaBill is changing the way people shop online. We offer a payment solution that empowers shoppers to have the freedom choice. We give shoppers the opportunity to buy now and pay in easy monthly installments with zero interest while merchants get paid upfront and in-full. Today, ViaBill merchants can finally offer their shoppers an easy and transparent checkout experience.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

566 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(566)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast and easy

Fast and easy! Simple as that

15 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hey there Rene,

Thanks for the review!!

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Easy to use and i like the fact that…

Easy to use and i like the fact that you pay monthly with an option to pay early.👍🏼👍🏼

15 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Miguel,

Thanks for the review! We are pleased to hear you are happy with the ViaBill payment plan.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Viabill is pretty amazing for the…

Viabill is pretty amazing for the interest free payments and how long you have to pay off. Thanks so much.

14 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Em,

Thanks for that great review. We are pleased to hear you are enjoying the ViaBill payment plan.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

No problems at all

No problems at all, I seriously love this company, they have hundreds of stores you can shop from, I still have not got to them all, and any questions you may have, in an instant they are their for you, Thank you so much

12 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Brenda,

Thank you for the great review! I am so pleased to hear our customer service team has been able to assist you with your concerns in a quick and satisfactory manner.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Like Butter

They're simple to deal with and love the way they operate. Smooth

9 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Baylee,

Thanks for the great review! We appreciate the feedback.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

i bank with Discover

i bank with Discover and a few other monthly payment plans dont accept that! VIABILL got me approved amd placed my order in seconds!! just a few identification questions and i was good to go! im sooo happy with VIABILL looking into other brands to start shopping with them!!!!

8 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Asia,

Thanks for the great review! We are pleased to hear that you are happy with our sign up process and payment plan!

Best Regards,
The ViaBill Team

Noté 1 sur 5 étoiles

Initiation Fee is $250.. its a joke

*My honest review got reported, I have to remove names of competitors.

Initiation Fee is $250? Save your money.

ViaBill is leading the industry in the category of ridiculous fees.

None of the Buy Now Pay Later charged any sort of initiation fee and they offered the same exact support (same speed of implementation if not faster as well).

ViaBill also has the lowest cap I've ever seen. 300$ order cap... come on.

Better alternatives:
1. ****** - sure fees are high, but at least your customer will be able to complete their order
2. ******* - same as ******, but more expensive
3. *******(credit card only)
4. **** - actually better than viabill in all categories plus you can set it up yourself with some small tech help needed from **** team.

All in all, I feel ripped from ViaBill's initiation fee. That's probably how they make money. I'd rather pay a higher transaction fee, since at least I know our incentives are aligned. Initiation fee.. what a joke.

8 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Brian,

Thank you for your feedback.

We are sorry to hear you are dissatisfied with our integration fee, although we strongly believe this small integration fee is reasonable with the service we provide. We charge this so our on-boarding team can personally work with the merchants and integrate the advertising, branding, and ensuring it is correctly installed to the checkout.

Whilst many competitors chose not to charge an integration fee, we stand out by charging just 2.9% + 30c per transaction, as opposed to the average transaction fee for competitors being between 4%-6%. On top of this, we charge customers monthly installment and not bi-weekly which is a very popular choice for most and can bring more traffic to the site.

Additionally, we pride our selves on having the highest approval rate in the industry at this moment in time.

ViaBill currently has a cap of $300 of credit per customer, however on certain stores that meet certain criteria this can be extended, as well as customers being able to increase their personal credit limits when they are eligible.

We understand that we can't make 100% of merchants happy 100% of the time, however, if you would like to speak to us directly we can look into the other options with your store.

Thank you,
The ViaBill Team


Noté 5 sur 5 étoiles

Easy and simple to set up

Pretty simple and straightforward to get set up and easy to keep up with. I feels nice to spread my payments out so I can get a few other things.

6 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there,

Thanks for the great review. We are pleased to hear that you are enjoying the payment plan.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Best costumer service definitely…

Best costumer service definitely recommend

6 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Christy,

Thanks for the great review! We are pleased that you are happy with the customer service team.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Very good customer service

5 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Nakia,

Thank you for the great review! We are pleased to hear that you had a good experience with our customer service team.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Amazing

Amazing! Easy to use, fast, and absolutely convenient. I will be using Viabill again!

4 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Abe,

Thanks for the great review!

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Fast efficient service from a company I…

Fast efficient service from a company I trust. Given the number of data breaches we constantly read about I'm very leery of who I give my information to but I have had no issues with ViaBIll.

4 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Robert,

Thank you for your custom and your trust! We appreciate your feedback and hope you continue to enjoy using ViaBill's service.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

ViaBill is a Great Option

I used ViaBill because it allowed me to buy a nicer item than I might have otherwise. The option to spread my payments out (interest free in my case) made it effortless to pay for something that I am really pleased with. I have no issues with payment, and it is automated so I am not bothered with it.

3 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hey Seth,

Thanks for the great review! We are pleased to hear you are happy with the ViaBill payment plan and have gotten an even nicer product :D

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Great company very trustful!

Was very easy to use and came at a very good time. Money is a little tight right now so this being available was great!

2 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Vanessa,

Thank you for that review! We are always pleased to hear that customers are enjoying the service.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

Thanks Viabill!

An online store I frequent decided to add Viabill as an option and let me tell you! I love the ease and convenience of a good installment plan. Simple to sign up for, and even better that the payments are monthly versus biweekly (or even weekly!) like some competitors are

2 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Teagan,

Thanks for the great review. We appreciate your feedback!

Best regards,
The ViaBill Team

Noté 5 sur 5 étoiles

VIABILL REVIEW

I chose ViaBill for the convenience of an installment plan with my purchase. This is the main advantage when using ViaBill, it is also quick and secure. My experience with ViaBill so far has been great and I plan to use it for future purchases.

2 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Joshua,

Thanks for the great review! So pleased to hear you are enjoying the payment plan.

Best Regards,
The ViaBill Team

Noté 5 sur 5 étoiles

ViaBill helped me catch the flash sale

I saw that ViaBill was an option and I thought it was interesting to give it a try.
The best advantage is of course, you can use this service while products that you want are on an incredible sale while It gives you enough time to pay it off, and enjoy the product before payday.
Definitely love this service and I will be recommending to my friends and family.

1 août 2020
Avis spontané
Logo de ViaBill, Inc.

Réponse de ViaBill, Inc.

Hi there Jacqueline,

Thanks for that great review! We are pleased you are happy with the service and the payment plan :)

Best regards,
The ViaBill Team

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