The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plen... Voir plus
L'entreprise a répondu
Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he e... Voir plus
L'entreprise a répondu
An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean... Voir plus
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À propos de l'entreprise
- Maintenance immobilière
- Inspecteur en immobilier d'entreprise
- Administration immobilière
- Société de gestion immobilière
Écrit par l'entreprise
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Convenient Property Service
Écrit par l'entreprise
- Located 15 miles from every UK postcode
- Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.
Coordonnées de contact
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Royaume-Uni
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Vibrant Energy Matters
Hi Sharon,
Thank you for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Friendly service and explained what he…
Friendly service and explained what he was checking for and why.
29 avril 2026
Réponse de Vibrant Energy Matters
Hi Christie,
Thank you so much for your excellent review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Friendly surveyor and respectful of the…
Friendly surveyor and respectful of the property.
28 avril 2026
Réponse de Vibrant Energy Matters
Hi Caroline,
Thank you so much for your excellent review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
I am very pleased with the work carried…
I am very pleased with the work carried out. The person doing the plumbing was very efficient and the work carried out was 1st class.The electrician was also very good 👍
18 avril 2026
Réponse de Vibrant Energy Matters
Hi Leon,
Thank you so much for your excellent review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Very efficient service.
23 avril 2026
Réponse de Vibrant Energy Matters
Hi Ron,
Thank you so much for your excellent review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
The Surveyor was a really nice and…
The Surveyor was a really nice and professional bloke. The report was carried out on time and without fuss.
22 avril 2026
Réponse de Vibrant Energy Matters
Hi Ed,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Have a great day.
Kind Regards
Vibrant
Very professional
Very professional, explained everything in detail, very interesting and kept me up to date with time slot, very useful.
22 avril 2026
Réponse de Vibrant Energy Matters
Hi Dawn,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant.
The assessor was excellent
The assessor was excellent, the only downside was the length of the appointment window, 1 until 5.30pm.
16 avril 2026
Réponse de Vibrant Energy Matters
Hi Michelle,
Thank you for your review and feedback, we really appreciate it.
We appreciate the length of the appointment window can be frustrating but we do expect our assessors to give you 30 minutes notice prior to arrival. We will certainly pass your feedback into our team.
Have a great day.
Kind Regards
Vibrant
Efficient
Arrived within the arranged time. Did a thorough walk through of my property for the EPC. The report came swiftly.
15 avril 2026
Réponse de Vibrant Energy Matters
Hi Pat,
Thank you for your fantastic review and feedback, we really appreciate it.
We hope to service you again soon.
Have a great day.
Kind Regards
Vibrant
Great friendly service
Great friendly service, very helpful and informative with consideration for our home
3 février 2026
Réponse de Vibrant Energy Matters
Hi Alan,
Thank you so much for your fantastic review and feedback, we really appreciate it.
We have a very experienced team on hand to help with your property needs any time.
Have a great day.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Katie,
Thank you so much for your review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
i am a property landlord with 30…
i am a property landlord with 30 properties and wanted to upgrade my EPC'S on the portfolio to a "C" or above .
I dealt with MANI from vibrant and he really has been 100% , he has advised on how i can get each property to a "C" with manor adjustments if possible and the properties which we could not get to the required level has supplied qoutes for solar panels ,cavity wall , where required at cost effective prices which i plan to proceed with .
It generally has been stress free dealing with Mani and i could not recommend him more strongly to any landlord wishing to do the same .
m bowers
6 avril 2026
Avis spontané
Réponse de Vibrant Energy Matters
Hi,
Thank you for your fantastic review and feedback, we really appreciate it.
Mani is one of our highly experienced technical managers and we are really pleased he supported you with achieving a 'C ' rating at your properties.
We hope to service you again soon.
Kind Regards
Vibrant
Professional and personable attitude
Professional and personable attitude. Informative and respectful.
14 avril 2026
Réponse de Vibrant Energy Matters
Hi Anne,
Thank you so much for your fantastic review and feedback, we really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Electrical work
We recently conducted some electrical work for Vibrant Energy Matters in Brixham DEVON. The process was smooth and everything was communicated remotely as we are out of area.
6 avril 2026
Avis spontané
Réponse de Vibrant Energy Matters
Hi Baker Electrics,
Thank you so much for your fantastic review and feedback, we really appreciate it!
Kind Regards
Vibrant
Very easy to arrange
Very easy to arrange, the ecg agent arrived on time and communicated through out. The Report was published the day after, I had some trouble with the link but it was sorted pretty instantly! Would recommend
8 avril 2026
Réponse de Vibrant Energy Matters
Hi Jenny
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
EPC certificate assessment
EPC certificate .
Easy booking process and given a prompt appointment.
Kept informed right from booking to when assessor arrived.
Assessor was helpful, informative and thorough.
EPC was available to view online and had been updated on the government website the day after inspection.
10 avril 2026
Réponse de Vibrant Energy Matters
Hi
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
The person who came over to complete…
The person who came over to complete the EPC was not welcoming, very blunt and not happy. I tried to make conversation with him and have a little laugh and so did my dad and he just was very blunt and did not make conversation back. Not very welcoming. Made things very awkward.
8 avril 2026
Réponse de Vibrant Energy Matters
Hi Kiran
We are so sorry you have had a poor experience with Vibrant. Please send us your name, contact details and address so we can find out how best to improve our service. It’s only through your honest feedback that we can do better. Email us at CustomerServices@vem.co.uk
Kind Regards
Vibrant
Very good at keeping you updated…
Very good at keeping you updated regarding appointment made with txt messages and emails plus a call to check you were in. Unfortunately the guy who came to make the EPC Report was extremely rude.
31 mars 2026
Réponse de Vibrant Energy Matters
Hi Mrs Cook,
Thank you for your feedback, we really appreciate it.
We are really sorry for your dissatisfaction with the assessor who attended your property.
Can you please send us your name, contact number and email address to CustomerServices@vem.co.uk so we can look into this further.
Kind Regards
Vibrant
Réponse de Vibrant Energy Matters
Hi Susan
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
Damien was thorough and works…
Damien was thorough and works meticulously. He was very dedicated and passionate on what he does and his experience shines through
3 avril 2026
Réponse de Vibrant Energy Matters
Hi El Green
Thank you for your feedback. We are thrilled that you had a positive experience with Vibrant. We look forward to servicing your property again soon.
Kind Regards
Vibrant
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