The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I couldn't be happier with the help I received today. The gentleman who came to fix my bathroom tap was not only extremely fast but also highly professional. What stood out to me the most was his resp... Voir plus
L'entreprise a répondu
Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... Voir plus
L'entreprise a répondu
Rachel from Vico Homes has been absolutely amazing from start to finish of our shared ownership journey. She was always helpful, professional, and supportive throughout the whole process. She made eve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
Coordonnées de contact
Merefield House, Whistler Drive , WF10 5HX , Castleford , Royaume-Uni
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4,3
Excellent
262 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The provision of housing is essential…
The provision of housing is essential and advice and support is much needed by people who are financially challenged.
17 mai 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Timothy Grayson. If you need help with anything in future, please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk .
Vico homes recommendation
Having spoken to Richard he was very professional polite well manared his help was invaluable definitely recommend vico home's search staff 5 ✴️✴️✴️✴️✴️rated.
18 mai 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Robert Hampton. We're so happy to hear that you're pleased with how we've dealt with things for you.
Shannon was very helpful professional…
Shannon was very helpful professional and friendly
Thank you
15 mai 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Mark Denson.
Good service. Nice people
From call to customer experience lady (Dixie) to the conversation with electrician (only an hour after first contact) I can say the service was excellent. The advice was clear and precise and stopped me drilling where I should not! My thanks to all.
12 mai 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Alan Brown and we're happy that you're pleased with how we've dealt with the Electrical repairs in your home
Very good and helpful when there is a…
Very good and helpful when there is a problem and the service was fantastic
9 mai 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Ray Briggs.
Yearly gas check
Yearly gas check was done and there is an issue with boiler, the service engineer explained in detail the problem and will be sending someone out in the morning .He was very thorough professional and friendly ,left everything clean and tidy.Very nice chap.Quick on response to deal with issue .
7 mai 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Mrs Patricia Beales. We're so happy to hear that you're pleased with how we've dealt with with your boiler repairs
Vico homes
Vico homes , trouble causers . Dont give a damm about peoples mental health n well being just make it ten times worse.
5 mai 2026
Avis spontané
Réponse de Vico Homes
Hi Sharon New Long
We're sorry to hear you're unhappy . We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Quick efficient and professional
Quick efficient and professional. Polite, informative.
7 mai 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Geoffrey Mills.
All relevant information was provided…
All relevant information was provided without wasting time.I am happy with everything
6 mai 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback, Spilisiwe Zivurawa . We're so happy to hear that you're pleased with how we've dealt with things for you.
Visited my parents at Gill Sike House…
Visited my parents at Gill Sike House last week. I understand they are putting a new lift into the building but that doesn't effect the entire building, the tower block is filthy and considering the residents pay a service fee it really isn't good enough, doors, floors. Windows, lights all terrible used to be such a lovely building a shame it's gone down so much.
1 mai 2026
Avis spontané
Réponse de Vico Homes
Hi Belinda. We’re sorry to hear that you were disappointed during your recent visit to your parents at Gill Sike House. We have shared your feedback with the relevant teams so that these concerns can be looked into further.
Best housing association
Vico homes are so efficient and always helpful and pleasant
5 mai 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words.
Full of fake reviews from workers
Full of fake reviews from workers. Look at their google reviews they are a lot more accurate. As a tenant I’ve had nothing but problems with this company.
2 mai 2026
Avis spontané
Réponse de Vico Homes
Hello, we’re sorry to hear you’ve not had a good experience with us. All our Trustpilot reviews are from real customers but we understand these might not reflect the experience you’ve had with us. If we can help with any issues you’re having, please get in touch on 0345 8 507 507 or through our website www.vicohomes.co.uk
Nicola very helpful on homesearch…
Nicola very helpful on homesearch team.and polite
30 avril 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Dawn Watson.
Vico homes send emails out saying how…
Vico homes send emails out saying how they are there to help & support their tenants. I have rung up twice with a repair or help and all I get is “ we don’t do that” just what is it that I have to do to get someone to listen to what I have to say !!! Nightmare
30 avril 2026
Avis spontané
Réponse de Vico Homes
Hi Margaret Bills
We're sorry to hear you're unhappy and feel you’ve had a bad experience with reporting a repair. We’d like to talk to you to understand more about what the issues are, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
I've had a faulty boiler losing…
I've had a faulty boiler losing pressure and not turning on.
It only took about two minutes for Vico to answer the phone.
The lady I spoke to arranged for an engineer to call and he was here within two hours.He sorted the problem in hardly no time at all.
"Great job "
Thank you.
29 avril 2026
Avis spontané
Réponse de Vico Homes
Thanks for your great feedback. We're so happy to hear that you're pleased with how we've dealt with things for you.
Réponse de Vico Homes
Thanks for your great feedback, Ben Jarmin
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Andrea Nelly Dobson.
The lady I spoke to was very good and…
The lady I spoke to was very good and polite
21 avril 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Peter Martin.
Réponse de Vico Homes
Thank you for your great feedback .
I was very satisfied and the lad was…
I was very satisfied and the lad was lovely
21 avril 2026
Avis spontané
Réponse de Vico Homes
Thank you for your great feedback and for your kind words, Jayne Lunt.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.