5 Star fitters have just replaced my front bedroom window and as always their workmanship is of a high quality. They were friendly, polite and efficient and I would highly recommend S Star to anyone.... Voir plus
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Absolutely fabulous service! Nothing is too much trouble. Always happy to chat quotes through before sending out to ensure we get it right first time. Would have no hesitation in recommending th... Voir plus
L'entreprise a répondu
We have had great service from our Victorian sliders for over fifteen years. When we had a couple of broken pivot shoes recently I wasn't hopeful about finding spares, but Kerry in Customer support c... Voir plus
L'entreprise a répondu
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Victorian Sliders® are Europe’s largest manufacturer of PVC-U vertical sliding sash windows, supplying exclusively to the trade. From our UK manufacturing facility, we produce ECOSlide® sash windows for installers and trade professionals across the UK and beyond. While we are a trade only manufacturer and do not sell directly to the public, homeowners who have had ECOSlide® sash windows installed in their homes are welcome to share their experience and leave a review.
Coordonnées de contact
Victorian House, Parc Hendre, SA18 3FA, Ammanford, Royaume-Uni
- 01269 846200
- marketing@vhwg.co.uk
- victoriansliders.co.uk
4,6
Excellent
160 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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We've used Victorian sliders for…
We've used Victorian sliders for several years ! Gracie is our account manager and I can honestly say she is amazing, so attentive to our needs as a company. always quick to respond to any questions or queries! She's amazing and we feel confident that our orders are in safe hands with Gracie. 10/10
11 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
good company, great contact
I have dealt with Victorian sliders for a long time roughly about 7 years love the product, box sashes look nice have good functionality with being able to clean and open wished they also did wood, cant have it all i suppose :-), I have to give a special shout out to our contact at the factory Maddy who does the most to make the experience of ordering and processing as easy as possible and on the very very rare occasion you ask a question and she doesn't have the answer she will get you 1 asap
11 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Sales Team Stars!
The sales team are always more than helpful with setting up our orders and answering the million and one questions us and our clients have. We love having Maddy as our point of contact as she always makes us giggle and puts up with our last minute orders/payments (which is often!).
10 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great company to work with
Great company to work with. Quick turnaround and reasonable prices. Shout out to Hugo who is always on hand to answer any questions.
10 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great service Hugo from Sales area 8 is…
Great service Hugo from Sales area 8 is a pleasure to deal with
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Gracie is very helpful and will always…
Gracie is very helpful and will always do what she says. She also answers all my calls and deals with all enquiries efficiently.
7 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Dealing with Charlotte.
Very quick with quotes and orders and any issues are dealt with promptly (not that we have many).
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Excellent Job Jojo
Jojo, is an absolute credit to Victorian Sliders.
We have found him to be very knowledgeable, professional, always follows up what he says and for a small family run business like ours it us SO important to have someone who cares.
Long may he continue to support us.
Well done Jojo and. Victorian Sliders
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
5 star for Maddy
Maddy From the sales team is always super helpful and friendly. She is very professional, has a lot of knowledge about the products and services provided and she always replies to our queries very quickly.
Zara
AZ Glass
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
I have been dealing with Vicky and she…
I have been dealing with Vicky and she is always super helpful and efficient.
Excellent customer service and consistently meets our expectations.
Her service is personalized and empathetic. She understands our unique customer base being on a small island in Jersey and this is so important to us.
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
A great company to deal with
A great company to deal with and Emily in particular has always gone above and beyond to help. Would highly recommend. A+++++
2 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great company
Excellent product we have used for many years now. Very good value for money and well made windows. Great colour range and decorative glass etc. Customer service is excellent. Holly & Greta have been very good to us and always keep us informed.
9 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Vicky is extremely efficient
Vicky is extremely efficient, nice to speak to and very helpful.
The windows they make are excellent quality and the service is superb
7 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
very professional and polite and…
very professional and polite and someone who is very competent in her job which is a rarity these days.
a great asset for your company look after her.
kind regards Andrew
8 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Very quick on providing quotations
Very quick on providing quotations. Easy ordering and delivery service.
We have our own account manager Holly who is very helpful indeed.
8 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service
Great customer service. Maddy is very professional, she is also very nice and great to work with
8 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Great customer service from a knowledgeable account manager !
We have been buying sash windows from Victorian sliders for just over a year now - the windows are really well made and great value . Gracie has been our account manager from the start and guided us with ease through the order process , explaining the different options we could have and advising on the trickle vents needed to cover the new building regs.
Emails are swiftly answered and calls quickly returned. If any issues do crop up then we know that Gracie will be on hand to help solve them.Great customer service from a knowledgeable account manager !
8 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Fast and Efficient
every time we use Victorian sliders they always deliver with the service
From point of sales contact to delivery they make it effortless
special shout to Vicky our sales contact who is super efficient at getting quotes back to us even when we keep making amendments the response is always quick
all in all very happy
8 août 2023
Avis spontané
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
Réponse de Victorian Sliders®
Thank you for you review, your feedback is greatly appreciated by myself, the company as a whole and your account manager especially. If you ever feel there is anything we can do to improve we would love to hear your feedback on this, please feel free to contact us on 01269498520 if we can be of assistance in future.
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