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Lisez les avis des autres

Noté 5 sur 5 étoiles

My matchmaker was very attentive to every question I had. It was worth the investment especially because I get paid more per hour than I was paying them. During the first month of service I was abl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I’ve had an overall positive experience with this matchmaking service. While there have been a few mistakes along the way, the support I’ve received has made a real difference. My matchmaker, Johanna... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about VIDA was professional but also personal. From the beginning profile to the photo shoot to the dating. They looked out for me and special thanks to Johanna Wise my go to person. I'm d... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Used a different matchmaking service last year, total waste. Random intros, felt like they pulled names from a hat. Signed up here not expecting much to be hoenst. My matchmaker Melina pushed back on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de rencontres

Écrit par l'entreprise

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

446 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Avoid / Scam

After paying the membership fee, a matchmaker provided a calendar with no availability for an intake video call. Once the video call was established, the matchmaker did not participate by video; only audio. A full month passed without any follow-up. I finally reached out for a refund, to which Vida responded that they had no legal obligation to do so. The matchmaker scrambled to provide a handful of potential matches. Three were in LA. I live in SF. The other were over an hour away, outside of SF. This was Vida's last communication, over four months ago. No follow-up, complete silence. The membership fee yielded five profiles, no dates and no pro-active communication/effort. Only a singular response to a refund request.

8 janvier 2025
Avis spontané
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Réponse de VIDA Select

Hi Jack - Rosalia from Client Success here. Thank you for taking the time to share your experience.

The experience you've described doesn't align with our service standards. We haven't been able to fully identify your specific account based on the information provided, which limits our ability to address your concerns in detail. However, I'd like to provide some context about our service and address the points you've raised.

The service you purchased is our internal database membership. This includes one proactive search of our database of current and former clients for prospective matches. After evaluating the candidates, we then facilitate a connection if there is mutual interest. Following this initial search, your profile remains available in our database for potential matching for life or until you opt out! This is a significant benefit as new clients join our service regularly.

Regarding the specific issues you mentioned:

Video calls: We aim to accommodate our clients' schedules and preferences for video or phone calls for a more personal experience. I apologize that this wasn't your experience.

Follow-up communication: Our standard practice involves regular updates. The lack of follow-up you experienced is not in line with our usual procedures. Without access to your account details, I cannot investigate what happened in your specific case.

Match locations: We aim to provide matches within the specified geographic preferences. However, if we’re unable to provide matches that meet all of your criteria (and vice versa) in a specific location, we may look further afield specifically at matches who’ve noted they’re willing to travel or relocate.

Refund policy: While we do have terms of service that outline our refund policy, we always aim to work with our clients to ensure satisfaction.

We would very much like the opportunity to address your concerns more thoroughly and potentially find a resolution. If you're willing, please contact me directly at client.success.manager@vidaselect.com with more details about your account. This will allow us to investigate your experience more deeply and work towards a satisfactory outcome.

We appreciate your feedback as it helps us identify areas for improvement in our service. We remain committed to providing a high-quality matchmaking experience for all our clients.

Noté 4 sur 5 étoiles

Nordika and her team were AMAZING

Nordika and her team were AMAZING! I was skeptical at first, but then I spoke on the phone with Nordika and she showed complassion, encouragement and treated me like a friend/sister throughout the 2 months. It takes promptness to help VIDA communicate with the matches. Don't Delay! Although, I never got to the stage of an actual date, but I do not regret it. It was fun and energizing!

1 octobre 2024
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Réponse de VIDA Select

Thank you so much for leaving this review for us. Getting to know you was as much fun for us! Thank you for being so incredible to work with, and for trusting the process. You are a very special lady and I wish you all the best for the future. Please stay in touch 🙂 Nordika

Noté 5 sur 5 étoiles

Great company

Great company and service. Nordika has been a pleasure to work with and always exceeds expectations!

27 novembre 2024
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Réponse de VIDA Select

Hi A! Thanks so much for leaving this positive review for us - we really appreciate it! Working with you is such a pleasure and I love seeing the connections we make for you. Thank you for always being super responsive and making matchmaking so easy 🙂 Hope you have an amazing festive break! -Nordika

Noté 5 sur 5 étoiles

Immediate positive results

Francesca has been excellent to work with. Enlisted Vida Select's help after being on the wrong platform for about a month, and probably doing my profile wrong, among other errors. (Totally new to online dating space.) They improved the profile, put me on better platforms, now far more positive results in the first 12 hrs than in a month of doing it on my own.

25 novembre 2024
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Réponse de VIDA Select

Thank you so much for your kind words! I’m truly delighted to see the great progress you’ve made, and I’m confident there’s even more success ahead. It’s such a pleasure working with you, and it’s no surprise that things are going so well. -Francesca

Noté 5 sur 5 étoiles

Nordika and her team were very helpful…

Nordika and her team were very helpful with my online dating experience. She really put the time in to get to know me in the beginning so that so she could craft a quality online profile description. During the process, she would send match selections and verify info so that she could be truthful in her team’s communication with potential matches. I had two good connections from the experience and I plan to use Vida in the future to get more quality dates.

1 septembre 2024
Avis spontané
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Réponse de VIDA Select

Hi Jennifer. Thank you so much for leaving this review for us. Having worked with you was such an honor. You are such an amazing person and I so enjoyed getting to know you! I wish you all the best over the festive season and would love to hear your updates on life, love and everything else 🙂 Take care, and speak soon - Nordika

Noté 3 sur 5 étoiles

Updated review

Update Nov 22 2024. I spoke with their customer resolution team. After an unfortunate but reasonable enough explanation they explained what issues they were having. As a resolution, they have refunded my $500. While I am disappointed with the service, they ultimately took full responsibility which is what should happen.

I spoke with one of their key matchmakers Alberto and pitched me a $500 database option as I didn't want to spend outrageous sums on another bad matchmaker. Clearly, this one didn't have any better outcomes. It took 3 attempts to submit my preferences after my meeting with Alberto even though he was able to see them. It took 4 months to speak with another member to tell the same things I told to Alberto and was told that I would hear back ASAP. Three months later, I think VIDA select and myself have difference definitions of ASAP.

3 avril 2024
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Réponse de VIDA Select

Hi Eric, Rosalia from Client Success here. Thank you for taking the time to update your review and for your time on the phone with me.

I'd like to recap our conversation for the benefit of other readers:

Our internal database membership, as a standalone offering separate from our main service, is relatively new having launched just earlier this year. During Q3, we invested significant time and resources into revising our internal database processes to ensure quality and prompt service for all our clients.

We sincerely regret that you didn't get to experience the full benefits of these improvements during your time with us. Your experience has been invaluable in helping us identify those areas for enhancement, and we've since tightened up our processes and quality assurance measures to prevent similar situations in the future.

We're committed to continually improving our services, and feedback like yours plays a crucial role in that process. While we're disappointed we couldn't meet your expectations initially, we're glad we were able to come to a satisfactory resolution.

We appreciate your understanding and wish you all the best in your continued search for a match.

Noté 4 sur 5 étoiles

It takes time -

I had no ‘expectations’ per se, but the service I got from Nordika and her team was only as good as the time I was able to put into the process, which, varies from week to week - currently. And given the 100’s of Dating sites out there each with a myriad of navigational tools— it’s easy to get to overwhelm, just back off … But I always found her team supportive and worked hard to offer me the best possible matches — based on my profile inputs. There’s no shortcut to a successful Match and Date - ANYWHERE, and Nordika was certainly ’positive’ + encouraging to stay true and in tune with my goals for a successful partnership + relationship.

14 novembre 2024
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Réponse de VIDA Select

Hi Doug. Thanks so much for taking the time to leave this review for us. It is such a pleasure working with you! We feel honored that you trusted us with this process, and let us help you navigate the online scene. Wishing you the very best over your upcoming holidays. Please stay in touch and let us know how it goes 🙂 Nordika

Noté 5 sur 5 étoiles

What a great experience

What a great experience. Got so many dates that I wouldn’t have got without Vida. From the set up of the profile. Pics…
But tbh it was Simmy Sanchez that really made the difference. Our initial 2 hour chat set the whole thing up. She took bits of our chat and fed them into the profile. Then was extremely responsive whenever I needed to comms with Vida about anything. Simmy - thank you for everything. Major superstar, no word of exaggeration. And … I think I have found someone special. 🤩

9 novembre 2024
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Réponse de VIDA Select

It was an absolute pleasure getting to know you and work with you Tom! You had a wonderful approach to our process, your trust in us is immensely appreciated. So glad to have been part of your dating journey and wish you the very best for your new relationship! -Simmy

Noté 4 sur 5 étoiles

Nordika and her team were great

Nordika and her team were great! You can tell they had put the effort in to find a match for me. The only reason I am giving 4 stars, is the when I signed up for it, I thought they had their own database of men looking for relationships. I didn't realize I was going to be signing up for dating apps to find someone.
Either way, I got a lot of useful information from them on what to stay away from and look for.

25 octobre 2024
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Réponse de VIDA Select

Hi Erin. Thank you so much for writing this review for us. I really appreciate it! It was such a pleasure getting to know you and working with you. You are an amazing person and I know you are going to find Mr Right! Please do keep in touch and let me know how it goes. Would love to hear your updates 🙂 Nordika

Noté 5 sur 5 étoiles

The team I worked with starting with…

The team I worked with starting with Shyne are great to work with. She spent time to get to know the type of person I was looking for, , then put a plan into motion. Saved me all the time of sorting through hundreds of profiles. s

1 octobre 2024
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Réponse de VIDA Select

Thank you so much, Joe! It's my pleasure working with you, and I'm truly grateful that we've been a part of your dating journey. I wish you all the best in your new relationship! Cheers ❤️ Shyne

Noté 5 sur 5 étoiles

Great Decision

Choosing Vida Select was the one of the best decisions I have ever made. Working with Francesca has been an absolute joy. She has been on top of this entire process from fabulous pictures to a perfect profile! She responds to all emails and texts in a super timely manner and is on time to the minute in our daily phone calls. I do not have to spend hours plowing through hundreds of potential "dates". You can have as much personal control as you choose or let them drive your car. Their professional job portraying "me" has led to so many "likes" and interest that I have had to ask them to put their process on hold as I don't have enough time to get to know so many lovely women. If you are serious about finding someone who is the "right fit" for you then Vida Select is for you. You will have to invest in yourself but who better to invest in. I know you will have the success I have had whether you are looking for a long term relationship or marriage, this is the place. Thank you Francesca and Vida Select

23 septembre 2024
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Réponse de VIDA Select

Thank you so much for your thoughtful message! It's been an absolute pleasure working with you, and I'm thrilled to hear how well everything has been going. I’m excited to see where this journey takes you! -Francesca

Noté 5 sur 5 étoiles

Time Saver

They helped me manage my online dating accounts. Not only did this take a significant amount of burden off me from a time perspective, but they also increased the amount of matches and quality of likes I got on the apps. Barbara was great. She is communicative and very easy to work with.

11 septembre 2024
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Réponse de VIDA Select

Thank you so much for your kind words, Jeff! It was a pleasure working with you, and I’m thrilled to hear that we were able to save you time and improve your experience on the apps. Your success means a lot to me, and I’m glad I could be part of your journey. Wishing you all the best! – Barbara

Noté 5 sur 5 étoiles

Nordika, 5 Stars!

Online dating is difficult. My matchmaking team contact was Nordika. She is very personable & has outstanding communication skills. While there's no formula in finding "the one", Nordika and team will do the best they can to accommodate their client's preferences.
5 Stars to Nordika & team.

10 septembre 2024
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Réponse de VIDA Select

Hi KC. Thank you so much for leaving this review, it's really appreciated. Working with you is such a pleasure and so much fun. We feel honored to be part of this special journey 🙂 Nordika

Noté 5 sur 5 étoiles

Uncanny experience

Their ability to craft a profile for you based on an interview is uncanny. I was struggling to get likes and matches on the various dating platforms, and I was convinced it was my photos and profile that were the problem. After a photo shoot to get a fresh look and and overhaul of my prompts and bio, once we went live I immediately started getting likes quality profiles I wanted to match with. Before I knew it I had more likes and matches than I've ever had, and I've dated more on the last 2 weeks than I have in my entire life!
I even think we found a keeper ;)

9 septembre 2024
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Réponse de VIDA Select

Kevin, thank you for your kind review and trust in our service! We are thrilled that all the changes have had such a positive impact on your dating life!

Noté 1 sur 5 étoiles

Not trustworthy. Don’t waste your money.

Not sure why there are so many good reviews, but I feel I wasted my money with them.

5 septembre 2024
Avis spontané
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Réponse de VIDA Select

Hi Be G -

Rosalia with Client Success here. I'm disappointed to hear about your dissatisfaction, but I can't fix a problem I don't know about! However, I want you to know that we're committed to finding solutions and improving our service for every client.

I'd like to invite you to reach out to me directly at client.success.manager@vidaselect.com so we can speak in more detail about your account and I can see what I can do to improve your experience. Looking forward to hearing from you.

Noté 5 sur 5 étoiles

Excellent Experience

I can't say enough good things about Francesca and VIDA Select - I found the service to be very flexible and reasonable to use. They listened to my preferences and I am now in a loving and caring relationship after only being in the service for 3-4 months. They aren't pushy or demeaning - they really get where you are coming from and also help you navigate some of the red flags that I was so out of practice with. The key is to trust the process and take the time to get the profile and pics right up front.

5 août 2024
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Réponse de VIDA Select

Thank you so much! I am so happy you enjoyed your experience. I really appreciated how much you trusted our process and so happy you found someone special. - Francesca

Noté 5 sur 5 étoiles

Excellent Experience

Working with my matchmaker Francesca and the VIDA Select team was a wonderful experience. They took the time to truly understand me—my background, interests, and what I was seeking in a partner. They used this insight to create profiles that genuinely represented who I am and what I’m looking for.

Having spent three weeks managing my own dating profiles before hiring VIDA, I knew how overwhelming and time-consuming this process could be. Although it took some time for them to start getting me dates, they continuously adjusted my matches based on my feedback, and it was well worth the wait. After about two months, I began dating someone promising.

If you’re considering VIDA, my advice is to communicate openly, trust their process, and be patient. The results aren’t immediate, but they are worth it. VIDA knows what they’re doing, and I wouldn’t hesitate to work with them again if needed!

3 juin 2024
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Réponse de VIDA Select

Thank you so much for your kind words. You were a joy to work with. I really enjoyed getting to know you, and I am so happy it's going well with your current match! And we are always here if anything changes. - Francesca

Noté 5 sur 5 étoiles

She (Aieler) helped me a lot

She (Aeilar) helped me a lot, helped me navigate the process, all the way through and was very prompt and responsive. She is a great matchmaker to me.

21 août 2024
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Réponse de VIDA Select

Thank you, Glenn, for the kind words! - Aeilar

Noté 5 sur 5 étoiles

A full five stars

A full five stars. Very helpful! Kedi’s knowledge and experience were essential in helping me put together a quality profile, engage multiple prospective dates per established criteria, and ultimately lineup dates that led to a meaningful progression. I am so thankful! -Chad

9 août 2024
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Réponse de VIDA Select

Hi Chad, thank you for the wonderful review! It has been a pleasure being a part of your journey to finding someone special. The team and I are thrilled for you and wish you both the very best. - Kedi

Noté 5 sur 5 étoiles

This is the BEST way to date I have…

This is the BEST way to date I have EVER participated in. After years of poking around myself on sites--and quitting with overwhelm and busy--I am meeting terrific individuals that fit me and being walked through a joyful process. Francesca Wright is my matchmaker and totally gets what I'm looking for. All the entries on my behalf really represent me. I feel only positive about where this experience is going.

8 août 2024
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Réponse de VIDA Select

Hi Cyndi,

Thank you so much for your sweet words! You have an amazing attitude towards dating and life in general. It's an absolute pleasure to work with you!

Best,
Francesca

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