Viing Avis 271

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Viing allows you to give a bigger portion to your recipient. It doesn't ask you to contribute extra money on top like other platforms do. Two colleagues wanted a little tech support and the help tea... Voir plus

Noté 5 sur 5 étoiles

Great customer service from Viing. I had an issue logging into my account and their team were really helpful and quick to respond to emails. Everything was sorted quickly and stress-free. Highly recom... Voir plus

Noté 5 sur 5 étoiles

I can’t recommend Johnny at Viing highly enough. After creating a board for one of my bosses who is retiring, I hadn’t realised that Viing doesn’t usually offer physical retirement books. I reached ou... Voir plus

Noté 1 sur 5 étoiles

Do not use this site. They will charge you at the end when you want to transfer the collected money to bank account. They will also charge you for physical card extra which states that its part of the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plateforme de collaboration en ligne
  2. Boutique de cartes de vœux
  3. Service d'achats groupés
  4. Service de transfert d'argent

À propos de Viing

Écrit par l'entreprise

Group cards and gifts, made easy!

No more passing envelopes and cards around for people to chip in and sign.

Viing brings people together to celebrate that special occasion and make someone's day.

You can do it all and more easily online!

A one-stop, flexible service.
For any occasion.

There's nothing like a tangible card signed by everyone that cares:

👍 Physical Group Cards
Printed and Posted
👍 Physical Group Gifs
Send flowers, chocolates and more from our special Gift partners.
👍 Bank Transfers for ultimate flexibility

But for those wanting something instant - we do that too!

👍 Electronic Cards
👍 Electronic evouchers from a HUGE selection of retailers

For any occasion, leave the hard bits to us:
👉 Leaving cards
👉 Birthday cards
👉 New Baby cards
👉 Maternity leave cards
👉 Wedding cards
👉 Teacher cards
👉 Gift collections
👉 Retirements
👉 Engagements
👉 Sympathy & condolence cards
👉 Get well soon cards

Set up an occasion for FREE now!

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

271 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not use this site

Do not use this site. They will charge you at the end when you want to transfer the collected money to bank account. They will also charge you for physical card extra which states that its part of the package.

14 avril 2026
Avis spontané
Logo de Viing

Réponse : Viing

Thanks for your feedback- we’re really disappointed to hear we didn’t meet your expectations.

We aim to be fully transparent with our pricing. While there is a small fee for transferring funds to a bank account, we do offer genuinely fee-free options, including using collected funds on a huge range of vouchers or gifts or even as Viing credit which allows the recipient to choose their gift. We don’t charge any fees at all on contributions and we don’t request tips at any point.

Physical cards are entirely optional and do carry an additional cost, reflecting printing and postage, which is clearly communicated.

We really appreciate you taking the time to share your feedback, which we will certainly take on board.

Noté 5 sur 5 étoiles

Great customer service from Viing

Great customer service from Viing. I had an issue logging into my account and their team were really helpful and quick to respond to emails. Everything was sorted quickly and stress-free. Highly recommend!

9 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

It’s upsetting to have colleagues’…

It’s upsetting to have colleagues’ gifts deducted in your fees. When I’ve given gifts it’s not explained how much you take.

1 avril 2026
Logo de Viing

Réponse : Viing

Thank you for your feedback. Most of our customers choose a gift or voucher, which incurs no fees. A small fee only applies if funds are withdrawn to a bank account and customers consistently find that occasions organised through Viing raise more funds more efficiently than manual processes, so even when a bank transfer is chosen, the fee is considered fair for the service.

We also want to reassure that we never charge contributors or request tips, so 100% of contributor funds go directly into the occasion money pot.

Please do feel free to get in touch with the team if you have any questions.

Noté 2 sur 5 étoiles

The board is great but couldn't find…

The board is great but couldn't find anyway to print it off

1 avril 2026
Logo de Viing

Réponse : Viing

Hi there! Thanks for your feedback. The Viingboard is a digital product chosen by the organiser. Our classic Viing includes the option for us to print a greeting card and send it by post. If an eCard is selected, there’s also a print option available. If you get in touch with us, there may be something our team can do to help.

Noté 5 sur 5 étoiles

Easy to use and no guilt trip

Viing allows you to give a bigger portion to your recipient. It doesn't ask you to contribute extra money on top like other platforms do. Two colleagues wanted a little tech support and the help team came to our rescue quickly and efficiently. You can add pictures and gifs to your board to keep it fun.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

I can’t recommend Johnny at Viing highly enough. After creating a board for one of my bosses who is retiring, I hadn’t realised that Viing doesn’t usually offer physical retirement books. I reached out to see if there was any way they could help, and Johnny came back to me almost immediately. Not only did he (they) create the book, but it looks absolutely incredible. The level of service and care Johnny and Viing as a whole provided was outstanding. Thank you so much for going above and beyond!

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Prompt reply to emails addressed to the .co.uk site

Customer service agents were very quick in replying to my emails -- I had several. All my queries were resolved promptly. I am very happy with their service. These were emails addressed to the viing.co.uk site. I also emailed the viing.com site but did not get any reply.

25 mars 2026
Noté 5 sur 5 étoiles

Thank you - Johnny

A duplicate message was quickly removed. So, thanks to Johnny for doing this quickly and efficiently and letting me know once completed.

13 mars 2026
Noté 4 sur 5 étoiles

Great platform

Great platform, but unable to edit messages after submission, unless you've created an account beforehand.

9 mars 2026
Noté 4 sur 5 étoiles

Physical/E-card

I hadn't realised that I needed to purchase a physical/e-card to get the messages and when I reached out to rectify it, they were quick to respond and resolve it

11 mars 2026
Noté 1 sur 5 étoiles

Can someone please call urgently me so…

Can someone please call me urgently so that I can transfer the money to an active account?

9 mars 2026
Avis spontané
Logo de Viing

Réponse : Viing

Hi there, thank you for your message. Please be reassured that your ticket has been received.

We’re a small team and while we usually respond within a few hours, we kindly ask that you allow us 24 hours for a reply so we can properly look into the matter.

We always welcome the opportunity to resolve any concerns directly and will do our best to assist you as quickly as possible.

Best regards

Viing Team

Noté 5 sur 5 étoiles

Really great

Really great, wasn't clear on the Dashboard but a member of staff contatced me and sorted it out. Really great customer service from Johnny.

3 mars 2026

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