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About Vinesine Vinesine is a family-owned business. Our roots come from the origins of the noble drink we know as Wine. Our family members have been growing grapes and making wine for generations for they own use only? Vinesine name based on two aspects in wine making: Vine- related to vines and -Sine is our creative way of saying science. Vinesine is not just about offering wine, we love to share our knowledge and experience through well thought presentation and tasting using wines from different countries. Our experiences are for wine lovers who wish to know more about wine and how to appreciate this drink.
Canary Wharf, E14, London, Royaume-Uni
3,9
13 avis
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The experience was beyond my expectations. Beyond a wine and cheese tasting, it was a sommelier class! My partner and I have learnt so much about wine, I was really glad I went. We were able to ask many questions, and Eric was very welcoming and clearly loving his job.
I'd recommend this experience to single, couples and also groups! A great afternoon out, or even a team building experience!
Our wine experience was excellent. Getting to the experience took a little longer than expected but the company went above and beyond to help us. I'd give 5 stars except for that little hiccup. There were no one line classes available as they were full BUT the company found a time for us and we got a private 2 hour zoom wine tasting session as they honored the voucher I had bought. I think buying the voucher from another site was what made this tricky.
The wine was excellent and the cheese pairings really fun as they brought out different flavors. I learned the order makes a difference-- wine first then cheese or vice versa. We had a really great experience learning about the wines and I'll buy the at home kits that pair wine and cheese so we can do a self guided tasting night in. Highly recommend.
I contacted vinesine as I wanted them to understand the issues i raised before writing this review. However they offered me a discount on another wine tasting experience and complete missed the point.
I have now reevaluated my first post as Vinesine have offered to put this right and I have accepted. It’s only fair to change my review.
Most definitely value for money in regards to knowledge! I got it through groupon, not sure how the cost varies through different sellers.
It’s definitely heavy on the knowledge, so this is for people serious about wanting to learn a little more about their wine.
The instructor was very welcoming and he most definitely poured more wine that I expected. It’s a great day out, just be patient and try not eat all the cheese and drink the wine straight away :)
I ordered the at home wine tasting kit as a gift for christmas. It got delivered on the 10.12.2025. When I opened it the expiry date was 14.12.2025. 4 DAYS!! On the website had no advertisement of how long expirys were! If I had ordered later there would be a chance It wouldnt have been delivered in time for Christmas. When I emailed I was basically told there is nothing they can do. I then replied and had no answer from that. I also chased up my reply and still no answer!! Ridiculous customer service!! Will NOT be ordering from these again and will continue to write bad reviews.
Réponse de Vinesine
Dear Danielle,
Thank you for sharing your experience. We’re genuinely sorry this experience felt disappointing.
We have investigated your feedback and would like an opportunity to share some clarity and timeline to avoid confusion.
The kit was purchased via our discounted promotional partner website not on our website. Meaning that we must follow the terms and conditions outlined by the platform to fulfilment all order. In this case all redeemed vouchers must be delivered within 4 days and are not refundable once redeemed as advertised. Our website offers few delivery options including customised delivery date.
Also we would like to clarify that this review does not reflect on actual quality of the tasting experience, but some miscommunication at the time of the redeeming the voucher.
The voucher was redeemed on 9 December, and we dispatched your wine tasting kit the same day, with delivery completed on 10 December, fully in line with the advertised timeframe. We were not notified that this will be gifted to another person on Christmas day.
Our tasting kits include wine and artisan cheese samples, which carry a best before date relating to quality of the whole tasting kit. The instruction inside the kit highlights to check the kit on arrival. These kits are designed to be enjoyed soon after delivery and are not intended to be stored for long periods (such as 10–15 days) due to perishable items. For this reason, all of our customers do order or redeem the vouchers just a few days before Christmas or other chosen celebration.
We were first contacted about the concern on 15 December, five days after delivery. Had this been raised at time or shortly after delivery, we would have been happy to review the situation differently. Due to the perishable nature of the contents and the time elapsed, our options were limited, which we explained promptly.
We would also like to clarify to avoid any confusion that we responded promptly to all emails on the same day you sent them, including follow-ups on 17 December, and are currently awaiting feedback from the promotional website you purchased the voucher following the escalation request. We were not given the time and the opportunity to fully conclude the matter before this review was posted.
We truly value customer feedback and are working closely with our promotional partner to ensure shelf-life expectations are even clearer going forward. Thank you again for taking the time to leave your review.
Kind regards,
Vinesine Team
It was good & educational wine tasting.Good choice of wines.Though it was a little too wide explenation about each wine.Pairing with cheese should have been said begining of each wine.Plus no oportunity of top up wine as usually this oportunity available on other wine tastings with other companies.Spit bucket should have been provided.Not everyone prefers to consume wine.
We really enjoyed the Vinesine LAB wine tasting session with Eric. We learned a lot and had lots of fun. The wine and the cheese were delicious, I highly recommend!
I recently had the pleasure of attending a wine tasting session at Vinesine LAB with Eric, and I can honestly say it exceeded all my expectations. From the moment I arrived, the experience felt personal, thoughtfully curated, and genuinely educational.
Eric's expertise and passion for wine shone through every pour. He guided us through an incredible selection spanning multiple countries – from the elegant Paul Mas Reserve Languedoc Blanc from France to the bold Finca Flichman Reserve Malbec from Argentina. Each wine told its own story, and Eric brought those stories to life with fascinating insights about the regions, grape varieties, and winemaking techniques.
What really impressed me was the attention to detail. After the tasting, they followed up with comprehensive tasting notes, an aroma wheel, and even a wine colour spectrum – perfect reference materials that show they're committed to our continued wine education beyond the session itself.
The lineup we explored was beautifully diverse: a crisp Italian Verdicchio dei Castelli di Jesi Classico, an intriguing Greek Agiorgitiko (Mountain Fish!), a sophisticated Barbera d'Asti Superiore, and more. Each selection demonstrated real thought and expertise in creating a journey through different wine styles and terroirs.
Vinesine LAB isn't just offering wine tastings – they're creating memorable experiences that deepen your appreciation for wine. As a growing business, they clearly care about quality, education, and customer satisfaction. I'm already looking forward to my next visit and would highly recommend them to anyone looking to explore the world of wine in a welcoming, knowledgeable environment.
Thank you, Eric and the Vinesine LAB team, for a wonderful afternoon!
Poor value
The administration was excellent, the positive ended there we paid £74 through virgin for this experience we received 5 perfume bottles of wine, average quality, probably in total value to £15 of wine and 5 cheese bites, the tasting notes ( photocopies not keepsakes) were poor providing one short sentence on pairing… although it was supposed to be wine pairing in most cases there was no advice on which cheese to have with each wine, Raisins and two very small after eight eggs were included with no information of relevant …all in all extremely poor value, spend your money on a £30 bottle of wine and some, deli counter treats alongside a book on wine pairing
Réponse de Vinesine
Dear Lois,
Thank you for taking the time to share your feedback regarding your recent experience with our wine and cheese tasting kit. We are pleased to hear that you found our administration excellent. However, we are genuinely sorry that the overall experience did not meet your expectations.
After a thorough investigation, we can confirm that we communicated the details of the tasting kit multiple times before dispatching the parcel. In our initial email, we identified the exact contents of the package to ensure full transparency. Additionally, all cheese labels included wine pairing information, as specified in the email sent to you.
We understand your concern regarding the perceived value of the wine and cheese. The selection of wines included in the kit, while potentially differing in perceived market value, was carefully chosen to complement the cheese and provide a balanced and an educational tasting experience. The tasting notes, while concise, were intended to offer essential pairing suggestions. All of it was researched, designed and developed by Vinesine team.
The information provided in the tasting kit about history, production methods, tasting notes, and pairing suggestions, was sourced directly from the wine producers. This approach was taken to maintain a strong connection between the wine producers and our customers, ensuring an authentic and informative experience.
The Easter mint eggs and raisins were included as a complimentary treat to celebrate the Easter week, adding a seasonal touch to your tasting experience.
We value your feedback and will use it to improve our offerings. We hope you might consider giving us another opportunity to provide you with a more satisfying experience in the future.
Kind regards,
Customer Experience Team | Vinesine
Our wine and cheese tasting session was excellent in every respect. Our limited availability meant it took a while to organise this, but the admin team was endlessly patient, helpful and friendly. We received our pack in good time with excellent instructions. The session itself was superb - our tutor/sommelier was engaging, knowledgeable, helpful and friendly. Thoroughly recommend this to everyone as a treat or as a gift.
Réponse de Vinesine
Dear Judith,
Thank you for such a lovely feedback.
Our team is very greatful for your kind words.
We pleased hear that your experience with Vinesine was excelent.
Hope this experience has created some wonderful memories to remember with smile and joy.
Best wishes from us.
Vinesine Team
We had a lovely wine and cheese tasting with a very knowledgable guide
Réponse de Vinesine
Hi Ness,
Thank you for sharing your feedback.
First of all, thank you choosing us, it means world to us.
Secondly, Welcome to our community of Vinesiners ;).
We are pleased to hear your wine tasting experience with our wine expert met your expectations.
We hope to see you soon.
Best wishes,
Vinesine team
Lovely wines, good selection of cheeses and Eric was a great and informative host. Exceeded my expectations.
Réponse de Vinesine
Good afternoon, Olly,
Thank you very much for sharing your experience with us.
We are delighted to hear that our wine expert, Eric, has exceeded your experctations.
Eric asked to share thank you for your time and engagement on the evening of the tasting.
We hope to see you soon trying our tasting kits :).
Best wishes,
Vinesine Team
Fabulous experience and they gave a real understanding around wines and how to drink them. Amazing wine and cheese too!
Réponse de Vinesine
Hi Zoe,
Welcome to our community of Vinesiners. ;)
Thank you for your lovely feedback. We glad to hear your experience was great success.
Best wishes,
Vinesine team
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