Violet Grace Avis 

260
•
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I only gave it one star because I could not go on with the review unless I gave it at least one. Scammers and thieves, that's my personal opinion. Long delivery waits, sketchy info about merchandise,... Voir plus

Noté 3 sur 5 étoiles

I followed the instructions for personalisation. It was all individual words/names except for 3 2 worded phrases. 2 phrases were kept together and the other was split up into 2 separate words which ar... Voir plus

Noté 1 sur 5 étoiles

Do not order from Violet & Grace. They ship from a local Amazon dealer but you cannot return to Amazon, only to their Chinese Manufacturer. The quality and fit of the product is low rate. I watched... Voir plus

Noté 5 sur 5 étoiles

This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated. My only slight criticism is that... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(260)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

NO REFUND! NO RETURN ADDRESS!!

Trying to return a necklace, they will NOT send me a return address!! Keep offering me discount to keep it but I dont want it!!WOULD NOT ORDER AGAIN! WILL BE TURNING THEM IN TO BBB...

3 novembre 2025
Avis spontané
Logo de Violet Grace

Réponse de Violet Grace

We are NOT violetgrace.com - please find the correct retailer. https://violegrace.com/products/the-eternal-cross-pendant-necklace?srsltid=AfmBOoqulgZKvXz_XQZPqihst-sG1Gx2KuhUlLyvsaLGsDDsXZWJdjep

Noté 2 sur 5 étoiles

My name is Ann Ford

My name is Ann Ford, I received my necklace but the little bar that goes through the round part to hook the 🕑 ends together was missing. If I had an address I would back for a refund. Very disapointed. Please respond
Ann Ford

14 octobre 2025
Avis spontané
Logo de Violet Grace

Réponse de Violet Grace

We are NOT violetgrace.com - please find the correct retailer. https://violegrace.com/products/the-eternal-cross-pendant-necklace?srsltid=AfmBOoqulgZKvXz_XQZPqihst-sG1Gx2KuhUlLyvsaLGsDDsXZWJdjep

Noté 5 sur 5 étoiles

Happy to reuse this company so did.

This was the second time I have ordered a picture form yourself as I was so impressed with the first one. Both were for part of a retirement gift. Both colleagues were very happy with their heart word pictures which were in a very nice quality oak frame.

3 août 2025
Noté 5 sur 5 étoiles

Really pleased with the new baby card

Really pleased with the new baby card. All words, date, time and weight included beautifully. I need not have worried about letters going onto the next line on order review. This is the fourth baby I have ordered for and they all look lovely.

10 août 2025
Noté 1 sur 5 étoiles

Avoid Avoid Avoid!

So disappointed with this company. They eventually sent a final proof of the card I ordered for my son’s Graduation, but never sent it. I wanted to give him something personalised, now it’s so late in the day, I’ll have to get a shop bought one.
Also, oddly all emails are sent at 4am- I’m not convinced that this is a small company based in the New Forest as advertised! Especially as I offered to collect the card as I’m not too far away. Funnily enough, no response or reply to my emails since!

1 juillet 2025
Logo de Violet Grace

Réponse de Violet Grace

Sorry there was an issue with the email we sent. As we explained we have no control over what ends up in your SPAM folder. We can only send an order out once approved and there was no way of getting the order to you on time. As for the email, I can only think there was a elay with your email provider.

Noté 4 sur 5 étoiles

Thank you for the Thank you

I can’t Thank you enough for such wonderful products. I constantly use your company as much as I can because I’ve never been disappointed yet. It’s always a fast delivery and great quality items.
I did find this last item a little awkward in the fact that I had to write what I’d like inside the card even though I had selected a blank card. I was then disappointed when it wasn’t in there.
I will still use this company though.
Thanks again for your services

31 mars 2025
Noté 2 sur 5 étoiles

Purchased personalised cricket card so…poor quality card

Purchased personalised cricket card so disappointed. The design is great which is why I ordered it but the card is thin and flimsy. Embarrassed to send it!! Will have to purchase another card elsewhere.

19 mars 2025
Avis spontané
Logo de Violet Grace

Réponse de Violet Grace

So sorry to hear this. Glad you got the replacement card and it resolved the issue. All the best,

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus