Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY! I placed an order and NEVER received it. I emailed the company and no response. The Federal Trade Commission should be contacted based on all of the negative reviews... Voir plus

Noté 1 sur 5 étoiles

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn... Voir plus

Noté 3 sur 5 étoiles

Dopo 1 mese di attesa e numerosi contatti mail, a cui ho ricevuto quasi sempre risposta, sono stata rimborsata del prodotto mai arrivato.

Noté 5 sur 5 étoiles

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to r... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(115)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered 2 bottles and got charged for…

I ordered 2 bottles and got charged for 6. The bank called and asked if that amount was fraud. I said I didn't order anything for $279 from Florida. So now my card is locked because you insisted on charging me a big amount and I was expecting $46.

13 janvier 2026
Noté 5 sur 5 étoiles

Very happy with Vitaheals and my order

I was happy to find the product we needed on Vitaheals website. It did require a minimum order of two bottles, but that’s OK. I paid for expedited shipping, and the items did ship in that timeframe. They came packaged extremely well. No chance for breakage.

13 novembre 2025
Noté 3 sur 5 étoiles

I found exactly what I was looking for, but…

I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the website. I have yet to receive an item that I ordered on November 1st and it is now November 11th.

3 novembre 2025
Noté 2 sur 5 étoiles

Can you please refund me for the night…

Can you please refund me for the night time fat burner for women it did not work

14 juillet 2025
Avis spontané
Logo de Vitaheals

Réponse de Vitaheals

Hello Joanne, I am so sorry to let you know that we don't have your order information about your name. Please share proper details to check your order. We have updated the same on our live chat, but you were not able to provide correct information regarding your order. It seems you have ordered from someone else, so please contact the appropriate seller.

Noté 1 sur 5 étoiles

Still not received

Still not received. Posted from China not the eu. Tracking number is showing its dhl but when check Tracking is china post company. Can't take the supplements even when arrive because probably fake powder inside and who knows what's in it. Don't waste your money

9 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

I can not believe how long it is taking…

I can not believe how long it is taking me to get my supplements I still don't have it.

27 juin 2025
Logo de Vitaheals

Réponse de Vitaheals

Hello Jenn, I am so sorry for the trouble with the order. The package has already been shipped, and USPS delayed the package. The package has been delivered to you already.

Noté 1 sur 5 étoiles

I will never purchase again from Vitaheals.com

I will never purchase again from Vitaheals.com. I placed my order on April 30, 2025. After several days of not receiving a shipping notice, I checked on line. No info as to back ordered, nothing about shipment, nothing at all. I tried a chat session during business hours. No responses to multiple chat sessions. I called their phone number. It has a message "this number is not receiving calls" and it hangs up. You can't leave a message. So, I emailed on May 5th and here is a copy of my email... I placed my order with you on April 30, 2025. I have a confirmation that same day. I have emailed you, started a chat, and also called your phone number. NO REPLIES. Either tell me you have shipped my order or cancel my order.
No response until a day later saying oh, sorry, we shipped your product today, May 6th. I checked the tracking number. Guess what. It still had not shipped on May 6th. So, did they cancel the order. No, they shipped it anyway. So, I purchased the product elsewhere and got it before Vitaheals shipment got here. Now I can't return it because you can't get them to answer the phone, nor chat, nor email to get a return authorization.
You have been warned. Shop here at your own risk and you likely will get the same no responses I received. One star is way too good. I had to do at least one star to write this review.

2 mai 2025
Noté 5 sur 5 étoiles

Customer service

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to respond and cancel my order and refunded me no problem. Very satisfied!

26 février 2025

L’expérience Trustpilot

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