Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS COMPANY! I placed an order and NEVER received it. I emailed the company and no response. The Federal Trade Commission should be contacted based on all of the negative reviews... Voir plus

Noté 1 sur 5 étoiles

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn... Voir plus

Noté 3 sur 5 étoiles

Dopo 1 mese di attesa e numerosi contatti mail, a cui ho ricevuto quasi sempre risposta, sono stata rimborsata del prodotto mai arrivato.

Noté 5 sur 5 étoiles

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to r... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(115)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have yet to receive this order nor…

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn daughter & I even paid for expedited shipping. I will never refer your company & will be warning my pediatrician who referred me to you, to reevaluate this decision.

12 décembre 2024
Noté 1 sur 5 étoiles

My package was mis-delivered

My package was delivered to an address in Arizona and I live in Maryland -
Customer service has been delayed and noncommittal about how to resolve this and at the moment, I'm out my product and $112.

Not a happy camper.

And it's very upsetting for me to write this - I know many small businesses struggle - I want o give this one the benefit of the doubt and it's difficult without communication.

4 décembre 2024
Noté 1 sur 5 étoiles

Lack of communication

I am trying to get someone to help me adjust my subscription and it is nearly impossible to get any response. I used the chat function, email and tried the phone number that is on the website and still there is no response. I am having trouble finding my account too. Otherwise I could just make the adjustment myself. Hopefully someone respond to this

4 juillet 2024
Noté 5 sur 5 étoiles

Products I use are great

Products I use are great, get them on time, packaged well. If I order to many I can pause the monthly order till I use them and continue with them.

27 décembre 2023
Noté 1 sur 5 étoiles

Buyer Beware!

Buyer, beware! I ordered a product and, eventually, received an email that it had been delivered. It was not delivered to my home. When I called, after not receiving answers to my emails, I ended up speaking to someone in another country. He insisted that I go look in my bushes because it HAD been delivered. I understand there are thefts, etc., but in this case, it was not delivered to my home. He said his information said it had been delivered so that was that. He told me I could deal with UPS if I wanted to. I've never had a reputable company deal with a situation like this in this way. Never will I do business with them again. I lost out on the product and $160!

21 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Trying to reach you

Trying to reach you. Left 2 messages. I spent almost $100 and never received the products. Order placed Dec 5. Have been asked to review product but haven’t received it. USPS has also never received it. I need to detox chemicals from my system. I am dealing with second wave of breast cancer. Now I don’t know what to do. It’s Dec 27. Start over with a new company and file fraud with credit card company???

27 décembre 2023
Avis spontané
Logo de Vitaheals

Réponse de Vitaheals

Hello Tamara,

I apologize for the delay in receiving your package. We have checked our system but did not find any email from you regarding the missing shipment.

It appears that the package was shipped but unfortunately, it got lost at the post office and was never scanned by the shipping carrier.

Upon checking with the warehouse, I found that the item you ordered is currently on vendor backorder. I would like to confirm if you would like to wait for the item or cancel your order.

Please accept our sincere apologies for the inconvenience caused.

Sincerely,
Shanky

L’expérience Trustpilot

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