Alvin is a star- I cannot thank him enough. I had contacted Vital Energi for a leak from the HIU unit. They told me the complaint had to come through the concierge for them to attend. Vital Energi the... Voir plus
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Lisez les avis des autres
This is the second year my partner has tried to book a service, which comes with the service she's tied into for the next 10 years. She emailed them multiple times for the second year in a row to... Voir plus
William is an outstanding engineer. After several stressful days without proper hot water, he took the time to investigate the issue thoroughly instead of making assumptions. He carefully checked ev... Voir plus
Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.
Coordonnées de contact
Vital Energi, Century House, Roman Road, BB1 2LD, Blackburn, Royaume-Uni
- 0808 208 0063
- feedback@vitalenergi.co.uk
- vitalenergi.co.uk
4,3
Excellent
251 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent & Timely Service
Sean Robinson was the engineer who did the magic in few minutes. Thank you for the great service.
29 octobre 2024
Avis spontané
Great and thorough service by Ozkan!
Great and thorough service was given engineer Ozkan. I also appreciated that when he gave a little deep dive into what the issue was and what he was going to do to fix it he also advise me on how I can change the temperature so that I can be self-sufficient.
28 octobre 2024
Avis spontané
Always helpful and understanding.
Because Seffia is very efficient and our contact is always positive and friendly.
28 octobre 2024
Avis spontané
Great engineering
Great engineering, but not a great heating solution.
Oz fixed the heating issue in my home after 3 other engineers couldn't figure it out.
He was thorough and calculated and managed to get to the bottom of the issue.
24 octobre 2024
Avis spontané
Great customer service
Great customer service. Fixed my issue with 15 minutes.
23 octobre 2024
Avis spontané
Thanks Daniel
Daniel Wells from Vital helped fix another issue with my boiler today. Really friendly and helpful as usual - definitely need a raise! Thanks a lot. Makes me trust that the company delivers on its promise of having good customer service and being helpful.
22 octobre 2024
Avis spontané
Problem solved!
Great communication, sorted out my problem quickly aswell. Very happy.
22 octobre 2024
Avis spontané
Best engineer in London
Ozkan was the best engineer I ever met! Even though our boiler was uncommon model, he was inspecting EVERY PARTS of ours and found out the problem! He worked really hard for us. It was so happy to meet him and he made our day!
22 octobre 2024
Avis spontané
Daniel Wells - Sorted all Heating Issues
Daniel Wells did an amazing job. He comfortably solved all the issues and had a clear conversation with me regarding the issues and everything went smoothly. Amazing work and highly appreciated.
10 octobre 2024
Avis spontané
Fantastic professional and friendly…
Fantastic professional and friendly service.Would highly recommend Daniel Wells.
6 octobre 2024
Avis spontané
Daniel such a helpful guy
3 octobre 2024
Avis spontané
Daniel you are a star!
Daniel was very helpful came to service my boiler and helped out with a number of other issues I had with water pressure and extraction system. Went above and beyond really appreciate the time he put aside to fix things. Thank you very much!
1 octobre 2024
Avis spontané
Réponse de Vital Energi
Thank you Adrian for your feedback, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Consistent Dexterous Professionalism that Speaks for Itself!
The consistently dexterous friendly professionalism with which Seffia Mughal handles our queries is truly a benchmark of excellence and a standard by which related work must be measured. Not once has Seffia fallen short of the brilliance that we have now come to expect, and she inspires us to be just as diligent. A true delight to work with.
27 septembre 2024
Avis spontané
Réponse de Vital Energi
This is great to hear, we have shared your feedback with Senior Management to ensure Seffia gets the recognition she deserves.
Réponse de Vital Energi
Thank you for your feedback Dani, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Helpful and quick customer service
I had an issue with a bill and the customer service was very helpful and solved the issue immediately!
24 septembre 2024
Avis spontané
Réponse de Vital Energi
Thank you for your feedback Valerio, this is great to hear. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).
Professional
Boiler installation.
Pleasant, informative and professional! Well deserved of 5 stars.
20 septembre 2024
Avis spontané
Great job
Quiet, methodical, clean and polite. Great guys that just cracked on with what needed to be done and were very accommodating when I had work calls when working from home.
18 septembre 2024
Avis spontané
To me Dan seemed very experienced and…
To me Dan seemed very experienced and knew exactly what he was doing for a young age he answered all the questions I had and was very polite and I was very impressed
13 septembre 2024
Avis spontané
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