Vital Energi Avis 

251
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alvin is a star- I cannot thank him enough. I had contacted Vital Energi for a leak from the HIU unit. They told me the complaint had to come through the concierge for them to attend. Vital Energi the... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is the second year my partner has tried to book a service, which comes with the service she's tied into for the next 10 years. She emailed them multiple times for the second year in a row to... Voir plus

Noté 5 sur 5 étoiles

William is an outstanding engineer. After several stressful days without proper hot water, he took the time to investigate the issue thoroughly instead of making assumptions. He carefully checked ev... Voir plus

Noté 5 sur 5 étoiles

Alvin has been fantastic at solving the issue. Alvin explained what was happening step by step in an easy and understanding manner. Alving kindly awaited on a van holiday (easter) Sunday at the d... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Vital Energi operates in the energy sector providing a comprehensive service including design and installation, operating decentralised energy generation and multi-utility network distribution schemes based on low carbon / zero carbon technologies. The company also provides tailored energy management schemes to measure, monitor and manage energy consumption.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

251 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(251)

67 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Daniel wells is the best heating…

Daniel wells is the best heating engineer ever and should have his own business . Best customer service ever. So professional. What a hardworker and great asset to vital energy. Keep up the good work 👏 🙌🏽

12 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

My review will be more about the…

My review will be more about the engineer that have visited my property today not the Vital enery as a company. I had a several engineers visiting my property in a past who had no idea what they are doing just waisted my time. But today I would like to shout out to Ozkan! Amazing customer service, I was explained everything. He found an issue, fixed it and gone extra mile to check all radiators where he found a switch that had a small leak previously. None of the engineers did so much previously. Thank you very much Ozkan! Vital energy please hire people like Ozkan who is checking everything and knowing their job well! Thank you very much and payrise to Ozkan please!!!!!

12 septembre 2024
Avis spontané
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Réponse de Vital Energi

HI Gintare, thank you for your feedback this has been passed on to our senior management so Ozkan can get the regonition they deserve.

We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

Noté 5 sur 5 étoiles

Daniel was super efficient

Daniel was super efficient, helpful and very nice. He has attended twice and both times have left the area clean, kept us informed and carried out his work efficiently and without disruption.

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Vital Energi, HIU System

Dan was very friendly and had some really interesting fact about my HIU system, which I didn’t know. I now have more confidence with using this system in the future.
I would highly recommend him to anyone.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service

Huge thanks to Daniel Wells for not only servicing my boiler but also explaining any issues and how to go about them. He also provided me with a handy guide on how to manage my thermostat. Very kind, knowledgeable and professional engineer would 100% recommend his services

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service by Daniel Wells

Daniel Wells performed a thorough service of my boiler. He was very friendly, knowledgeable and offered helpful recommendations. Great communication throughout and signposted me to the user guide he created to refer to. Thank you very much for your seamless service.

30 août 2024
Avis spontané
Noté 3 sur 5 étoiles

Bad experience

My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Daniel Wells was absolutely fantastic!

Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

5 stars goes only to our onsite…

5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues

9 août 2024
Avis spontané
Noté 5 sur 5 étoiles

HIU Service

The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .

22 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great maintenance service,Daniel Wells

Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.

16 août 2024
Avis spontané
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Réponse de Vital Energi

Thank you for sharing your experience Mohammed. We'd like to hear more about your experience and would like to give you a call. If you would like us to call you, please share your information (through the Trustpilot information request).

L’expérience Trustpilot

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