Item ordered but not received. Sent in a enquiry and got a phone call to explain that the shipment into their warehouse was delayed. In compensation they have offered to refund my shipping costs and... Voir plus
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Lisez les avis des autres
Amazing company for all things power and solar, both at home and for our motorhome. Highly recommended, excellent communication, fast delivery and almost always have what you need in stock. Email repl... Voir plus
The Team at Voltacon are the best, especially Andrie, who's patience and expertise is impeccable. Andrie guided me through the installation from start to finish. If your thinking of getting solar ins... Voir plus
I decided to order 2 Pylontech US5000 batteries to add to my existing 4 which store cheap night rate electricity. I called late on Friday 10th Jan 2025. I dealt with Andrei from the Voltaconsolar.com... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Manufacturer of solar photovoltaics systems and Premium LED Lights since 2011. We design and develop small and medium scale energy systems for off grid electrification.
Coordonnées de contact
VOLTACON Solar Burnsall Road, CV56BU, Coventry, Royaume-Uni
- info@voltacon.com
- voltaconsolar.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered but delayed
Item ordered but not received. Sent in a enquiry and got a phone call to explain that the shipment into their warehouse was delayed. In compensation they have offered to refund my shipping costs and it’s out with courier for delivery shortly, will keep you posted.
Ordered 3 x pylontech us5000 c1 they…
Ordered 3 x pylontech us5000 c1 they supplied them and they are working well with the others. No complaints. Would buy again from this company .
off grid inverters user
I used off grid inverters, very easy to set up , good price and friendly staff in Coventry.
good products
good products, easy to set up. another unit i have used in off grid project.
Wrong part supplied and very poor customer service
Unfortunately, the customer service was also very disappointing. The person I spoke to on the phone was rude, dismissive and unprofessional. He didn't listen to the issue I was explaining, and when I asked for his name, he refused to provide it.
I have also sent emails regarding the issue and received no proper response.
For an expensive specialist solar system, I expect the correct parts to be supplied and professional after-sales support when there is a problem.
Very disappointing experience. I would not recommend Voltacon.

Réponse de Voltacon Power Conversion
Poor customer service and very…
Poor customer service and very unprofessional
I contacted Voltacon regarding a technical issue with my Solis solar inverter and CT readings. Unfortunately, the person I spoke to did not properly listen to or understand the issue I was explaining. Instead of taking the time to understand the problem and investigate it, I was repeatedly given responses that did not address the actual issue.
The attitude on the phone was rude, dismissive and unprofessional. I also asked for the person's name, but he refused to provide it, which I found completely unacceptable.
I wasn't expecting miracles — I simply wanted someone to listen to the technical problem and provide proper support. Unfortunately, that didn't happen.
When you spend a significant amount of money on specialist solar equipment, you expect the company to provide professional after-sales support when you have a genuine technical issue.
Very disappointing experience. I would not recommend Voltacon based on the customer service I received.

Réponse de Voltacon Power Conversion
Customer support from Michal was…
Customer support from Michal was brilliant - Thanks!
The Adjustable Inclination Angle Easy Plan Triangle Solar Panel Mounting is of very high quality, as are the mounting brackets designed for corugated roofs.
Pretty useless guy in communication doesn't know his job!
Poor communication when I bought my second lot of solar panel mounting brackets.never sent them a week after I paid but got told they weren't compatible with my first purchase but they were going to be stand alone so finally got them but poor quality will have to strengthen them myself.wont be dealing anymore with them.
Products on time and well packaged
Products on time and well packaged. Panel mounts look well made and sturdy
Nothing to complain
Nothing to complain ! Order delivered perfectly fine as described. Customer service supper helpfully.
Excellent service
Excellent service. Ordered click and collect and within minutes we were able to go and pick it up.
If you are using micro inverter…
If you are using micro inverter definitely I can confirm 👍 that you will have more electricity than from others inverters and is very stable minimum 20 percent more efficient and very stable.
Professional service and decent…
Professional service and decent products at a decent price with fast delivery.
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