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Noté 5 sur 5 étoiles

Having decided to invest in a Voltshare EV charger for our holiday cottage business, the next steps were installation and set up. The installer arrived as arranged and having completed, the final step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ours is a new installation and throughout the process Kerri-Lee has provided excellent customer service. She contacted us before and immediately after the installation and not only answered all our qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again Voltshare have provided excellent customer support. It was time to replace our old chargers, and Voltshare (Kerri-Lee mostly!) stepped us through every sequence needed, helping us at every... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a car charger fitted promptly, by good workmanship from Partridge electrical services Aylsham on behalf of Voltshare. Kerrie-Lee from Voltshare talked us through downloading the App and instal... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Borne de recharge pour véhicules électriques
  2. aussi dans
  3. Entreprise de logiciels

Écrit par l'entreprise

VoltShare are an Electric Vehicle (EV) charging network, working with destination businesses and venues to create EV-friendly escapes and communities. An all-in-one, fully-integrated EV charging solution ensures businesses can provide Pay-as-you-go EV charging services that generates revenue and without any costly subscription fees. Visit us www.voltshare.co.uk to supercharge your venue today!


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4,8

Excellent

TrustScore 5 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(137)

59 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and friendly.

Knowledgable and professional assistance from the sales contact I was coordinating with. Communication was excellent.

26 juillet 2024
Avis spontané
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Réponse de voltshare

We're thrilled to hear that you had a great experience with our sales team. Providing knowledgeable and professional assistance while maintaining excellent communication is our top priority.

Kerri-Lee (Customer Service Specialist)

Noté 5 sur 5 étoiles

Installation working well

We installed a voltshare charger at our holiday cottages about a year ago and are very happy with the results. We had some issues after installation with overvoltage supply issues. This required a replacement unit and a visit by SSEN (who were also very helpful), but now everything is stable and working well. Our guests are managing to download the app, charge their cars, without needing any assistance from us. Voltshare have been very supportive and a pleasure to deal with.

28 août 2024
Avis spontané
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Réponse de voltshare

We're absolutely thrilled to hear that your guests find our app and EV charger user-friendly and that everything is going smoothly after the initial issues got resolved! It's great that you can enjoy the perks of having the charger at your venue without any hassle to yourself.

Kerri-Lee (Customer Success Specialist)

Noté 5 sur 5 étoiles

The charging at Penhill worked well for…

The charging at Penhill worked well for a week then the last evening of our stay we needed a charge to start our journey home
The initial stage went through as normal then refused to go further after accepting card payment
After trying for some time in the dark
We contacted the helpline and spoke with Jonathan who suggested we try the app route to charge up
We had to go inside the property to get a decent WiFi signal and to power up the phone
Having done all the setup steps after a successful download we found the app wouldn't let me charge as password incorrect
So it was back to the helpline
Again Jonathan picked up the call
He managed a password reset and talked me through the various screens to get the charger up and working from the comfort of the letting rather than standing out in the dark
We we're so grateful to Jonathan that all worked well as we hadn't enough charge to get to a public fast charge
We'd got so reliant on home charging that the thought of public charging didn't come to mind especially when you've got a long journey the next morning
At least I got a good night's rest because of Jonathan's help

23 août 2024
Avis spontané
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Réponse de voltshare

We're so glad you were able to charge your car before heading home and enjoy the convenience of charging at the property. It's great to hear my colleague Jonathan was able to resolve all the issues that were encountered-I've passed along your lovely feedback!

Kerri-Lee (Customer Success Specialist)

Noté 5 sur 5 étoiles

Excellent experience

We recently had an EV charger installed by Voltshare for our holiday cottages, and we're thrilled with the service. Voltshare was fantastic at communicating every step of the way, providing clear instructions and even sending us a helpful email on how to effectively market the new feature to maximize its impact. Installing the charger was a great decision, as it offers our guests the convenience of charging their vehicles without the hassle of finding public charging stations. We're confident this added amenity will enhance their stay. Highly recommend Voltshare!

1 août 2024
Avis spontané
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Réponse de voltshare

It's fantastic to hear you're thrilled with the service and communication you have received-it's our top priority to inform you every step of the way and to offer all the assistance we can to help the charger to be successful! Having an EV charger on-site is a great perk for your guests, and I am delighted to see they have already taken advantage of it! We look forward to continuing to support you and seeing even more charging sessions!

Kerri-Lee Kirk ( Customer Success Specialist)

Noté 3 sur 5 étoiles

All very well supplying our customers…

All very well supplying our customers with car charging facilities, but so far haven’t been paid despite requesting payment via the app and contacting customer support.

1 juillet 2024
Avis spontané
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Réponse de voltshare

Hi there! Thank you for your feedback and I'm so sorry for this experience you had. It has taken a while as we were performing necessary, legal security checks on the information provided which had caused some delays. This should be resolved within the next few working days and your payout processed once your information is fully verified. However, rest assured the balance accrued will not be going anywhere.

Thank you for being patient!

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

Five star service from start to finish

Five star service from start to finish, our installation went smoothly with back up at all stages throughout the process with all chargers up and running soon after.
Thanks to the Sales Team, installation Team (recommended Voltshare) from initial site survey to the Technical Team for their professional and pleasant manner.

19 juin 2024
Avis spontané
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Réponse de voltshare

Hi Victoria! We are buzzing you have had such a wonderful experience. We look forward to continuously support you in your EV charging journey!

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

Brilliant customer service

Jonathan has been extremely helpful in resolving a customer query about our EVC point and gave clear guidance on how to update our unit rate. Thank you for the great service!

8 avril 2024
Avis spontané
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Réponse de voltshare

We're always happy to resolve queries and offer guidance in any way that we can. It's fantastic to read that Jonathan provided great service-I have relayed the lovely feedback!

Kerri-Lee (Customer Success Specialist)

Noté 5 sur 5 étoiles

Becoming an authorised VoltShare electric vehicle charging station installer

We started carrying out electrical work on the Isle of Wight as a VoltShare authorised installer in 2022. The 7 and 22 kW VoltShare HH3 electric vehicle charging stations have been installed in a number of hotels, tourist destinations and holiday homes across the island, We have found the VoltShare team provide an excellent product and an efficient and professional service and would highly recommend becoming part of the VoltShare team, from Mason Murray at Green Mile Charging Co Ltd based on the Isle of Wight.

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Turnkey solution, excellent tech support

Voltshare have always provided me with high quality, qualified leads, the vast majority of which lead to a sale. Installer support is superb, and on a couple of occasions when there has been an issue, they have been available on the phone throughout troubleshooting until the problem is resolved. Invoices are paid on time, and communication is excellent. The newest model is superb and very easy to install. Their turnkey solution including the ability to collect payments out of the box is a unique selling point that is popular with customers. I have been working with Voltshare since late 2021, and I am very happy to work with them any time. I can recommend Voltshare as a manufacturer and a partner to any installer without reservation.

14 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product, great customer service

From order to install to customer use, this has been a first class experience. The most important factor for us was how easy it is for the guests to use, and that's a ten, there are no ongoing fees, and the additional bonus of professional signage is a real bonus. The service from the team at Voltshare and the recommended installer (best to use if you can as that helps with the grant application) was first class. No hesitation in recommending.

16 novembre 2023
Avis spontané
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Réponse de voltshare

Amazing to hear your experience has been first-class and that your guests find the charger easy to use. We offer an EV solution that we feel best suits our customer's needs and I am delighted to read we have delivered on this. We really appreciate the recommendation!

Kerri-Lee (Customer Success Specialist)

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. I chose VoltShare for my holiday lettings business driven by the ability to easily charge guests for using the EV charger and also the ongoing support offered by the company. The installation process was very easy and the electrician recommended by VoltShare completed the work in a professional and tidy manner. Since installation we have had some issues with the EV charger sim card not being able to connect to the mobile network. Whilst this took several days to resolve, the technical support team at VoltShare were very responsive when called upon and kept me updated on the issue resolution. I can highly recommend this company based on quality of kit, easy of use, service and aftercare technical support.

7 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great system

Great system, hassle free charging for our customers and our company. We're a tourist destination on the Isle of Wight, and we currently have 2 charge points outside our restaurant. The system is really easy for customers to use and provides a much needed service with the increased volume of electric cars, as well as providing a great income stream for the business. The customer service is great and we are now in the process of adding an additional 8 charge points around the site!

19 janvier 2024
Avis spontané
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Réponse de voltshare

Incredibly excited to work with you to build up your venue's charging infrastructure, Matt!

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

We purchased two charge points from…

We purchased two charge points from VoltShare which was a very easy process. Since installation we had one issue with the network connection which was very quickly addressed by the VoltShare team. The app is very easy to use and we wouldn’t hesitate in recommending! Many thanks

10 novembre 2023
Avis spontané
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Réponse de voltshare

Thank you! We really appreciate the kind words and we are incredibly glad that we were able to resolve that issue for you. Nothing worse than having a device not connecting to the internet.

Absolutely looking forward to supporting you on the rest of your EV charging journey!

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

Highly recommended

We are delighted to have installed a VoltShare charger at our holiday let business. It is a great asset to our business.
The team at VoltShare were so helpful and supportive from first contact.
Our guests have found the charger easy and reliable to use, we would definitely recommend VoltShare.

24 août 2023
Avis spontané
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Réponse de voltshare

We truly appreciate your feedback. Buzzing to hear it has been such a value-add to your holiday let!

Of course, we're always here to help you in anything EV and EV charging related!

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

Happy to recommend!

Had a great experience with Daniel and the team at Voltshare. They were friendly, approachable, professional and reliable. They communicated very well throughout the quotation and installation phases. We are very happy with the charger that is now installed and working well. Fingers crossed that more of our guests now use it! Thanks!

13 juin 2023
Avis spontané
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Réponse de voltshare

*Bows* thank you for such high praise, Neil. We've passed this glowing testimonial to our team to remind them of the great work they've done.

Paul (VoltShare Client Success)

Noté 5 sur 5 étoiles

A perfect charging partner

From first contacting Voltshare to completing the installation, the process was straightforward and very well supported by the VoltShare team. The App is quick to setup and easy to use.

28 juillet 2023
Avis spontané
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Réponse de voltshare

It has been an absolute pleasure to work with you, Chris! We sincerely thank you for the kind words about your smooth experience. The entire team is glad to be able to support you.

Looking forward to speaking again (about how well your chargers are doing)!

Paul (VoltShare Client Success)

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