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Lisez les avis des autres

Noté 5 sur 5 étoiles

Yesterday I purchased a SIM package for Europe and a SIM for a cruise from Voye. Due to an error/malfunction, the SIMs were not installed properly. After AI attempts, I was transferred to a human repr... Voir plus

Noté 3 sur 5 étoiles

אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Voye's UAE eSIM during my Dubai trip. It was easy to activate and the connection stayed stable during my stay. Great option for staying connected while traveling.

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.


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4,3

Excellent

TrustScore 4.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,3

Tous les avis

(151)

138 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience 🌸

My boyfriend and I have been using this eSIM during our vacation to Rome, it was a great experience and every time we needed their help they were patient, useful and gave us service until the problem was solved. I recommend Voye very much 😊

26 février 2026
Avis spontané
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Réponse de Voye Global

Thank you so much for your kind feedback Rotem!

Noté 5 sur 5 étoiles

לקח לי זמן להגיע לשירות הלקוחות…

לקח לי זמן להגיע לשירות הלקוחות בוואטסאפ כשאני תקועה בחו"ל אבל מרגע שהתחילו לענות לי, קיבלתי את השירות הטוב ביותר והמהיר ביותר מנציגים שמדברים את השפה שלי ומסבירים מעולה מה עליי לעשות. הם אכן פתרו לי את הבעיה. תודה רבה אדם ורם

4 mars 2026
Avis spontané
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Réponse de Voye Global

כיף לשמוע יערה, תודה רבה על הפידבק!

Noté 5 sur 5 étoiles

A great service experience I received from the supporter Ram

I intended to purchase a VOYE e-SIM
I always have an excellent experience with the company's e-SIMs.
Two weeks ago I came back from Budapest and I had a small volume - 3 gigabytes - which was emptied quite quickly and I had to purchase additional surfing volume. I contacted VOYE support on WhatsApp and asked for a human representative. Ram answered me patiently and guided me until everything worked out to my satisfaction.
Now, in preparation for another trip, I wanted to purchase your Aces again. I saw that you can get a discount by typing in a certain coupon code and I didn't know how to make the purchase and get a discount. Again I asked for a human supporter and Ram answered me again. He answered all the many questions I had with infinite patience, inexhaustible kindness and niceness. How wonderful it is for me and for you to have such a professional, knowledgeable, supportive and helpful, patient, kind and nice supporter.
Of course, I will continue to purchase an e-SIM from your company.
I am really satisfied.

4 mars 2026
Avis spontané
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Réponse de Voye Global

Thank you so much for your kind feedback Tali! We appreciate it a lot :)

Noté 5 sur 5 étoiles

I used Voye's services for the third…

I used Voye's services for the third time and recommended about them to other three people. The packages are great, great value for money, great customer service 24/7.

4 mars 2026
Avis spontané
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Réponse de Voye Global

Thank you Naama for your feedback!

Noté 5 sur 5 étoiles

I would like to thank Gravit for…

I would like to thank Gravit for amazing, courteous and fast service and the cheapest prices available.

28 février 2026
Avis spontané
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Réponse de Voye Global

Thank you for your kind feedback Noa! We appreciate it a lot :)

Noté 5 sur 5 étoiles

הסים לא עבד!

הסים לא עבד!
שברתי את השניים עד שנוצר קשר עם רם והוא חילץ אותי והתקין הכל מחדש וזה עובד אחרי יומיים של נתק בתקשורת.

26 janvier 2026
Avis spontané
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Réponse de Voye Global

תודה על הפידבק אבי! אנחנו שמחים שהסתדר :)

Noté 5 sur 5 étoiles

I had the esim attached to another…

I had the esim attached to another phone by mistake.
Notified the support which solved it in few seconds.
Great service 👏

20 février 2026
Avis spontané
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Réponse de Voye Global

Thank you for your great feedback Amir :)

Noté 4 sur 5 étoiles

Nepal trip, Ncell worked well enough.

Used the 7gb plan for my trip to Nepal. Worked in Kathmandu and Pokhara majority of the time. every now and then when inside a pub or building it would drop out but otherwise worked. I trekked to Annapurna BC and it worked at some spots lower on the mountain but somewhere a bit before derauli and after sinwua it dropped out. I saw a lot of reviews saying Ncell won't work and you need NTC but Ncell worked fine for me. My friends got sims at the Kathmandu airport which were unlimited and only cost 7 USD, they were also NTC. There sims worked all the way to ABC and everywhere we went. The only downside was it was a physical sim. So if you don't mind getting a physical sim and you're going to Nepal I recommend getting one at the airport.

30 janvier 2026
Avis spontané
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Réponse de Voye Global

Thank you for your feedback Nathaniel!

Noté 1 sur 5 étoiles

Calls and Sms dont work in the USA

On a global plan in the USA in order to have phone calls and sms, i toke a two weeks plans and a 40 minutes calls.
The internet works but the sms and calls didn't work at the beginning, and it looks like they are still not working.
i'm not taking a esim to wait for a whole day for it to activate.

17 février 2026
Avis spontané
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Réponse de Voye Global

We are sorry to hear about your experience with calls.
Our Support team is available 24/7 for any question or issue.

Noté 5 sur 5 étoiles

Nicole was absolutely AMAZING!

Nicole was absolutely AMAZING at sorting my problem out. Very attentive and prompt with replays. Gave clear instructions that even t-rex like me could follow. Nicole was very patient and answered all my queries. My e-sim was up and running in a promptly manner! I was really happy when Nicole got to the bottom of the problem and took time to explain what the issue was. Thank you for making my trip to India so much easier and worry free! Internet os so important nowadays. Nicole you deserve a pay rise!

3 février 2026
Avis spontané
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Réponse de Voye Global

Thank you so much for your great feedback Monika! We are happy we could help :)

Noté 5 sur 5 étoiles

שרות וסבלנות מעל המצופה

הסתבכתי עם החיבור והנציג היה איתי במשך למעלה משעתיים בהדרכה וטיפול בתקלה שהיתה עם סבלנותמעל המצופה ומקצועיות שענתה לצרכים שלי

23 janvier 2026
Avis spontané
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Réponse de Voye Global

איזה כיף לשמוע אבי! תודה רבה על השיתוף :)

Noté 1 sur 5 étoiles
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Réponse de Voye Global

Hi Eyal,
Thank you for your feedback. It means a lot to us. We have located the conversations with you and we are checking what could have done better on our end. We see that the main issue was using 2 eSIMs together on the same device which might have caused the issue and as you also mentioned that turning the other eSIM off, it did work.
We are investigating this specific issue of course as we are working on continuous improvement on our end.

Noté 5 sur 5 étoiles

Bin sehr zufrieden

Bin sehr zufrieden! Mir wurde sehr schnell geholfen!Es ist auch günstiger wie die anderen Anbieter!

20 janvier 2026
Avis spontané
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Réponse de Voye Global

Vielen Dank für Ihr freundliches Feedback!

Noté 5 sur 5 étoiles

הכל קל וברור

הכל קל וברור, והשירות לקוחות מהיר עינייני ויעיל

16 janvier 2026
Avis spontané
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Réponse de Voye Global

תודה על המילים החמות דניאל! כיף לשמוע :)

Noté 1 sur 5 étoiles

Had 4 unlimited plans and they were all…

Had 4 unlimited plans and they were all basically useless.

After 2gig the plan slows down to be no use.

Communicating with the company was good and they admitted that it was not obvious on the website but the fine print was there.

The data speeds even before the 2 gig was used was so slow.

22 décembre 2025
Avis spontané
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Réponse de Voye Global

Hi Ed,
We apologize for this inconvenience and appreciate your feedback.
The information about the limit is indeed on the website- also on the plans pages. We also added it to more places recently so it should be presented even better.

Noté 1 sur 5 étoiles

The worst eSIM provider ever

The worst eSIM provider ever! Tried to use their eSIM in Madagascar and for 2 days not even 3G data access. Their customer support is useless. Advising to use alternative networks where there are none to connect with their eSIM. Eventually got connected to Orange network after 3 days but my request to extend the eSIM duration for the days without data - justified by a screenshot (keeping same purchased data limit) was declined. Their customer service even don’t know under what name their eSIM shows up on the phone. Declined request to connect with supervisor… I have been using multiple eSIM providers but this is by far the worst!

19 décembre 2025
Avis spontané
Logo de Voye Global

Réponse de Voye Global

Hi,
We are very sorry to hear about your experience with our eSIM and team this time.
We can't locate the conversation to check what we could have done better as we don't have enough info here and your name is written as ksp.
We do see that you wrote a positive review about us in the past so we hope this is a one time slip.
Regarding the name of the eSIM on the device- this is technically not possible as this is your private device and we don't have access to it of course.

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