Yesterday I purchased a SIM package for Europe and a SIM for a cruise from Voye. Due to an error/malfunction, the SIMs were not installed properly. After AI attempts, I was transferred to a human repr... Voir plus
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אני הזמנתי שתי חבילות לשני המכשירים מאותו המכשיר ואז זה צירף לי את שני החבילות למכשיר אחד וכל היום ההוא בלבל לי את המוח ולא עזר לי כלל רק אמר לי לקנות חבילה נוספת. עד שהגיע לאון הגואל ובשניה עזר לי ל... Voir plus
L'entreprise a répondu
אני מבקשת לציין שרות אדיב ומקצועי לעילא ולעילא, ובאופן יוצא דופן מנציג בשם רם שהיה עקבי סבלני אדיב מקצועי שניסה בכל דרך אפשרית לפתור לי בעיה מורכבת ולא ויתר לי גם כשהתייאשתי וויתרתי. אני לא נתקלתי במס... Voir plus
L'entreprise a répondu
I used Voye's UAE eSIM during my Dubai trip. It was easy to activate and the connection stayed stable during my stay. Great option for staying connected while traveling.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.
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A répondu à 100 % de ses avis négatifs
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Great experience 🌸
My boyfriend and I have been using this eSIM during our vacation to Rome, it was a great experience and every time we needed their help they were patient, useful and gave us service until the problem was solved. I recommend Voye very much 😊

Réponse de Voye Global
לקח לי זמן להגיע לשירות הלקוחות…
לקח לי זמן להגיע לשירות הלקוחות בוואטסאפ כשאני תקועה בחו"ל אבל מרגע שהתחילו לענות לי, קיבלתי את השירות הטוב ביותר והמהיר ביותר מנציגים שמדברים את השפה שלי ומסבירים מעולה מה עליי לעשות. הם אכן פתרו לי את הבעיה. תודה רבה אדם ורם

Réponse de Voye Global
A great service experience I received from the supporter Ram
I intended to purchase a VOYE e-SIM
I always have an excellent experience with the company's e-SIMs.
Two weeks ago I came back from Budapest and I had a small volume - 3 gigabytes - which was emptied quite quickly and I had to purchase additional surfing volume. I contacted VOYE support on WhatsApp and asked for a human representative. Ram answered me patiently and guided me until everything worked out to my satisfaction.
Now, in preparation for another trip, I wanted to purchase your Aces again. I saw that you can get a discount by typing in a certain coupon code and I didn't know how to make the purchase and get a discount. Again I asked for a human supporter and Ram answered me again. He answered all the many questions I had with infinite patience, inexhaustible kindness and niceness. How wonderful it is for me and for you to have such a professional, knowledgeable, supportive and helpful, patient, kind and nice supporter.
Of course, I will continue to purchase an e-SIM from your company.
I am really satisfied.

Réponse de Voye Global
I used Voye's services for the third…
I used Voye's services for the third time and recommended about them to other three people. The packages are great, great value for money, great customer service 24/7.

Réponse de Voye Global
I would like to thank Gravit for…
I would like to thank Gravit for amazing, courteous and fast service and the cheapest prices available.

Réponse de Voye Global
הסים לא עבד!
הסים לא עבד!
שברתי את השניים עד שנוצר קשר עם רם והוא חילץ אותי והתקין הכל מחדש וזה עובד אחרי יומיים של נתק בתקשורת.

Réponse de Voye Global
I had the esim attached to another…
I had the esim attached to another phone by mistake.
Notified the support which solved it in few seconds.
Great service 👏

Réponse de Voye Global
Nepal trip, Ncell worked well enough.
Used the 7gb plan for my trip to Nepal. Worked in Kathmandu and Pokhara majority of the time. every now and then when inside a pub or building it would drop out but otherwise worked. I trekked to Annapurna BC and it worked at some spots lower on the mountain but somewhere a bit before derauli and after sinwua it dropped out. I saw a lot of reviews saying Ncell won't work and you need NTC but Ncell worked fine for me. My friends got sims at the Kathmandu airport which were unlimited and only cost 7 USD, they were also NTC. There sims worked all the way to ABC and everywhere we went. The only downside was it was a physical sim. So if you don't mind getting a physical sim and you're going to Nepal I recommend getting one at the airport.

Réponse de Voye Global
Calls and Sms dont work in the USA
On a global plan in the USA in order to have phone calls and sms, i toke a two weeks plans and a 40 minutes calls.
The internet works but the sms and calls didn't work at the beginning, and it looks like they are still not working.
i'm not taking a esim to wait for a whole day for it to activate.

Réponse de Voye Global
Awesome customer service
The quick responce and professional customer service!

Réponse de Voye Global
Mohit help me from first minute to…
Mohit help me from first minute to solve my doubts
He answered me very quickly

Réponse de Voye Global
Nicole was absolutely AMAZING!
Nicole was absolutely AMAZING at sorting my problem out. Very attentive and prompt with replays. Gave clear instructions that even t-rex like me could follow. Nicole was very patient and answered all my queries. My e-sim was up and running in a promptly manner! I was really happy when Nicole got to the bottom of the problem and took time to explain what the issue was. Thank you for making my trip to India so much easier and worry free! Internet os so important nowadays. Nicole you deserve a pay rise!

Réponse de Voye Global
שרות וסבלנות מעל המצופה
הסתבכתי עם החיבור והנציג היה איתי במשך למעלה משעתיים בהדרכה וטיפול בתקלה שהיתה עם סבלנותמעל המצופה ומקצועיות שענתה לצרכים שלי

Réponse de Voye Global

Réponse de Voye Global
Bin sehr zufrieden
Bin sehr zufrieden! Mir wurde sehr schnell geholfen!Es ist auch günstiger wie die anderen Anbieter!

Réponse de Voye Global

Réponse de Voye Global

Réponse de Voye Global
Had 4 unlimited plans and they were all…
Had 4 unlimited plans and they were all basically useless.
After 2gig the plan slows down to be no use.
Communicating with the company was good and they admitted that it was not obvious on the website but the fine print was there.
The data speeds even before the 2 gig was used was so slow.

Réponse de Voye Global
The worst eSIM provider ever
The worst eSIM provider ever! Tried to use their eSIM in Madagascar and for 2 days not even 3G data access. Their customer support is useless. Advising to use alternative networks where there are none to connect with their eSIM. Eventually got connected to Orange network after 3 days but my request to extend the eSIM duration for the days without data - justified by a screenshot (keeping same purchased data limit) was declined. Their customer service even don’t know under what name their eSIM shows up on the phone. Declined request to connect with supervisor… I have been using multiple eSIM providers but this is by far the worst!

Réponse de Voye Global
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