Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with m... Voir plus

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Lisez les avis des autres
I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Voir plus
Once we had decided on the property, it was so quick and easy to book, and receive confirmation. The payment requirements were clearly displayed. Three days of searching for a property, five minutes... Voir plus
Generally a pretty good site. One gripe that I have is that when booking accommodation well in advance (approx 20 weeks), I am not used to having to pay for the stay in full now. I had thought that I... Voir plus
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de location de maisons de vacances
- Agrégateur de voyages
- Maison de vacances
- Voyagiste
À propos de Vrbo
Écrit par l'entreprise
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Coordonnées de contact
Etats-Unis
- 1-877-202-4291
- vrbo.com/en-gb
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Communication with the owner was very…
Communication with the owner was very professional and prompt; all my questions were answered quickly. I couldn’t be happier with the process.
Love the functionality of the website.
Easy user friendly website
ease of booking and good description
Easy to use and quick response.
I found it easy
I found it easy to choose the right apartment for us. It was easy booking and paying. Just waiting to go now.
Simple process
Would be better if we had an address
I like the breakdown of the pricing
I like the breakdown of the pricing. Plus it’s really good to be able to message the owner with a query we had and she responded straightaway.
It’s very clear what the house has to offer, its location and customer comments are really useful.
Thanks
Alison
Very easy and booked a great property
Very easy and booked a great property. Good communication too. Looking forward to our stay.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Tried to book on multiple occasions
Tried to book on multiple occasions - showed available and then full and then available - also tried to book other locations and system failed - good news is I finally managed to book

Réponse de Vrbo
Booking provess was seamless very good
Booking provess was seamless. Intuitive web site made for easy booking.
Booking straightforward.
Booking straightforward.
Beware added cleaning and service???? fee!
Problem free
The booking process was problem free. I appreciated the chance to message the owner.
Everything straight forward,swift…
Everything straight forward,swift return back with email thanks.
Oswestry Trip
After much searching I believe I have found the ideal rental for my purposes, and at a very reasonable price'
Easy to book and very quick confirmation email.
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