Vrbo is accessible to actually talk to a real person for questions. And they allow me to send a message to the owner. Rented one time from Airbnb and couldn’t contact anyone let alone the owner with m... Voir plus

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Lisez les avis des autres
I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Voir plus
Payment didn't go through. When I finally managed to get through to the company that books the holidays, to complete payment, it cost extra because Vrbo didn't include the dog - even though I included... Voir plus
Once we had decided on the property, it was so quick and easy to book, and receive confirmation. The payment requirements were clearly displayed. Three days of searching for a property, five minutes... Voir plus
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de location de maisons de vacances
- Agrégateur de voyages
- Maison de vacances
- Voyagiste
À propos de Vrbo
Écrit par l'entreprise
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Coordonnées de contact
Etats-Unis
- 1-877-202-4291
- vrbo.com/en-gb
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to book
Very easy to book. Photos give comprehensive details of the property
Easy to book and lots of choice
The booking process and information…
The booking process and information provided was excellent. No hidden traps. All straightforward and hassle free.
Dite locked up when paying (something…
Dite locked up when paying (something has gone wrong at our end), didn't know I'd achieved my booking until email arrived
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
No mention if cleaning fee anywhere i…
No mention if cleaning fee anywhere i appreciate that it should be done and charged BUT why no mention of it anywhere and £100 seems high
One would assume it is included abd you know what assume does !!!

Réponse de Vrbo
Great Property
good selection of photos of the property, great location, easy booking process. A floor plan would have been useful
What's not to like
Booking is so straight forward. Communication is prompt and very good. The selection of properties is also excellent.
website would not accept payment
selected our villa and tried to pay for it, but the website hung for about 30 seconds before returning to the same page without proceeding to payment details. same thing happened for several attempts. Eventually, had to log out and back in again

Réponse de Vrbo
Property owners increased the advertised price
The property owners increased the price by about EUR 2,000 after VRBO confirmed the booking.

Réponse de Vrbo
Communication with the owner was very…
Communication with the owner was very professional and prompt; all my questions were answered quickly. I couldn’t be happier with the process.
Love the functionality of the website.
Easy user friendly website
ease of booking and good description
Easy to use and quick response.
I found it easy
I found it easy to choose the right apartment for us. It was easy booking and paying. Just waiting to go now.
Simple process
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