I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Voir plus

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Lisez les avis des autres
Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actu... Voir plus
Everything. The owner contacted me right away..I always feel confident when booking a holiday from vrbo. I unfortunately had to cancel .y holiday recently and I got my deposit the very next day.... Voir plus
This was my first time using Vrbo. I was very well attended to regarding my accommodation booking. The agent who dealt with me was super attentive, patient and caring about any concerns or queries I h... Voir plus
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de location de maisons de vacances
- Agrégateur de voyages
- Maison de vacances
- Voyagiste
À propos de Vrbo
Écrit par l'entreprise
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Coordonnées de contact
Etats-Unis
- 1-877-202-4291
- vrbo.com/en-gb
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reasonable availability even at short notice
Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actually available.
Worked well
We've used VRBO for over 10 years and…
We've used VRBO for over 10 years and always find a property. Generally great experience, and easy to use.
Payment didn't go through, extra costs
Payment didn't go through. When I finally managed to get through to the company that books the holidays, to complete payment, it cost extra because Vrbo didn't include the dog - even though I included her in the booking. Cottages.com told me this is a regular problem with Vrbo. Also, had to go via 3 different companies to actually find who the property was being rented through. Clunky, clumsy system and about as transparent as a cup of ditch water! AI Overlords on the phone also made the process beyond frustrating, it can't tell what you are saying and sends you round in circles.
On booking it said you will not be…
On booking it said you will not be charged yet
I was expecting to and willing to pay a deposit but it took the full amount of £1350 which I wasn't expecting as we're not going until 31st July 2027 9 Months away!! And usually pay a deposit with the balance due 3months before
Simple and easy to Book
From start to finish the booking process was very straightforward and simple
Easy to navigate website
Easy to navigate website. Easy to save and also delete 'Favourites'. Website did freeze and then drop out mid payment. Disconcerting but not necessarily Vbro problem
Easy to use site
Easy to use site, simple and straightforward. Used Vrbo before and is my favourite site to use to book a trip.
It was easy to complete
This was my first time using Vrbo
This was my first time using Vrbo. I was very well attended to regarding my accommodation booking. The agent who dealt with me was super attentive, patient and caring about any concerns or queries I had. Thank you.
booking process wasn't easy had to keep…
booking process wasn't easy had to keep coming out going back in as it wouldn't load the booking.then when pressing to book it wouldn't do anything took a lot longer than it should have
Owner very quick to respond
Owner very quick to respond. Seamless transaction and initial questions of the area already answered in minutes.
Easy and prompt confirmation
Very smooth process with confirmation…
Very smooth process with confirmation of booking within 2 hours.
Straightforward and clear.
No response from owner/host
Day of check in and I’ve not had any communication from my host all calls go straight to voicemail and the first number I was given for the host is no longer in service, no response to emails
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