Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients. OBVIOUSLY FAKE REVIEWS sorry I h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Silk Peptide EGF Intensive Smoothing Toner × 1 2 PCS(200ml)VYJoy Ordered peptide serum toner serum. Supposed to work wonders. Took forever to arrive, then realised it is from China. Looks nothin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

522 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(522)

54 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Fake rose quartz roller ball and chemicals instead of castor oil

I ordered 3 100% organic castor oil with rose quartz roller ball, and I received was 3 bottles of a cocktail of synthetic chemicals with a plastic roller. They don’t answer emails so I threw them straight in the bin where they belong. Beyond disgusted. This company needs to be prosecuted for false advertising. Fuming, just wish I’d seen the reviews for these dishonest lying people first.

9 mai 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Noté 1 sur 5 étoiles

I ordered and received 3 magnet fly…

I ordered and received 3 magnet fly trying machine. They look the part but unfortunately a compleat waste of money. There is no user guide. Which renders them useless. I have emailed them and sent messages. No reply. There is no phone number to ring. Stay well clear. Before you reply saying you can't do anything without a order number hear it is
940449
My phone number is
07401002076

2 mai 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Noté 4 sur 5 étoiles

Knot tire

I feel with any item the company could send instructions

29 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Noté 1 sur 5 étoiles

Ordered 100% Organic castor oil with a…

Ordered 100% Organic castor oil with a rose quartz roller. I received glycerine with a plastic roller. No reply from customer service when requested a full refund. Avoid this company total scam.

29 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Noté 1 sur 5 étoiles

I ordered 1 magnetic fly threader for…

I ordered 1 magnetic fly threader for fishing they sent and charged for 3.
When they arrived...
As a seasoned fly Fisherman I find this line thread device useless.
Despite several attempts to make sense of this gadget the magnet will not secure the fly for threading also the magnet refuse to stay in place.
It looked too good to be true; Alas it has proved to be so.
Please send details for return & Refund.
Thank you 🎣

I have attempted to contact this elusive comp on 7 different occasions..email etc over this last week;
No response.
I would not touch them with a 13 foot spinning rod.

Yahoo Mail: Search, organise, conquer

21 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Noté 1 sur 5 étoiles

TOTAL SCAM

Ordered 3 clay cloths for my car, took weeks to arrive, definitely NOT what was advertised, these look like they where made by a drunk blind man, obviously another Chinese scam, Advertised using someone else’s advert, arrived in a clear plastic bag not the storage container in the advert, now to start the long process to get my money back
DO NOT USE THIS COMPANY, total scammers

18 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Noté 5 sur 5 étoiles

Don’t believe everything you read.

I ordered a clay cloth that was on a Facebook ad. After reading the reviews I was sceptical it would even turn up. 1 week later and my item was delivered and exactly as described. Excellent service and value for money. Thank you.

17 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Noté 1 sur 5 étoiles

Weak metal handle on the aerator…

Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t junction area leading to a sheared handle. As a grassland engineer I recommend aeration but this could be a waste of money 7bkess you only have 100 Sam lawn for low use

6 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Noté 1 sur 5 étoiles

solar water fountain

Bought a solar water fountain. Nothing like the website. Tiny and zero power. Complete waste of time and money.

7 avril 2026
Avis spontané
Logo de Vyjoy

Réponse de Vyjoy

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Noté 1 sur 5 étoiles

Be very wary of this fraudulent…

Be very wary of this fraudulent business. You add an item to the basket and it adds the postage (understandable) but when it processes the order another item has automatically appeared. You do not see the total until you have submitted the order. Now radio silence and they refuse to respond to any of my emails. FRAUDSTERS! Do not order anything from these crooks

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

No Response

Same as many people here, saw a product they were advertising, bought it, recieved it, its junk. Contacted to send back for a refund and absolutely no response. Fortunately purchased via Klarna so payments now suspended until they respond

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Chinese company

Terrible Chinese company. Advertises as uk based …. Not so. Ordered bathroom shelves designed to stick to wall by suckers. Didn’t work. Returns address was Uk so I immediately returned only to see the site change its returns address to a Chinese one after I contacted them. Fortunately had already sent and got a screenshot of their returns policy and addresses before they could do it. Do not use con artists. Item also took weeks to arrive

2 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Disgraceful write review…

Ive only gave one star to write review or I couldn't. Absolute disgrace of a company. Goods not delivered, thankfully my bank have sent money back to me and are now disputing them. Beware do not order

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolutely appalling Company

Absolutely appalling to deal with, items ordered in November and still not arrived. , I did contact said company for which I had a reply stating that my item had been delivered to safe place..In Ireland.! I live in the UK. I pointed this out in a further emails but what a surprise there’s been no response. Makes me so mad that these companies are allowed to operate.

12 novembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus