Wacky Warehouse Avis 

Myself and five friends just had a superb breakfast,also staff where very nice, would highly recommend, ☺️.

Attended at Harborne, Birmingham today. Terrible experience! Avoid at all costs. Worst ever soft play we’ve been! Disrespectful staff, caused a lot of distress to my one year old, me and my partner. Such level of customer service is appalling!

Very pleased with our daughters party at Chellaston Derby. The children enjoyed the experience/ food and the staff were helpful. The price was very reasonable. Thank you.

I come to the Wacky Warehouse 1 - 3 times a week as I use the childminder's pass which is great value for money. All of the staff make myself and my two children feel very welcome. A special mention goes to Zoe Hulme, who goes out of her way in terms of service despite often being rushed off of her feet doing a million things at once. She is the reason I started coming more frequently as I found everything to be a bit more chilled when Zoe was working.

Recently visited the new Florence wacky warehouse in stoke on Trent with my 18 month old and newborn and had a great time! Team leader Zoe was lovely and made us feel really welcome.

Can not begin to explain the horrendous experience we had at Romans Rest, Worksop for my daughters birthday. Disgusting service, absolute shambles, not what we paid for at all. Mix that with almost being accused of not paying because the idiotic staff couldn’t find our booking, a rather awful experience. Not what you expect from hen paying over £100 for the service!!!!!!

On entering the premises a staff member with short dark hair does not even say hello or acknowledges anyone. This is the Handforth branch.
Her customer service skills are horrendous. No smiles for the children either and it makes you feel uncomfortable.

cancelled a party with little notice or reason, wont be returning.

We recently attended a 5 years boys birthday party held at the Wacky Warehouse, Emersons Green, Bristol. Tabby was the lady who was looking after us, she was absolutely fantastic, she went above and beyond to help and was great with the kids, an asset to the company.

Went here about 10 days ago . There appeared to be no one to keep an eye of the Wacky Warehouse attached to the Phantom Winger Pub restaurant in Broughton. Very small child went into the soft ball area with food in both hands!! Whilst this was allowed and seen by a parent who in my opinion acted irresponsibly no member of staff approached her about this. It makes me squirm to think what happens in there ? How and how often is the whole play area cleaned? And if they were short staffed as it appeared( I believe it appeared to be just 1 member of staff there),who was also taking cash and serving ,why didn't they close it down for a while? It certainly puts me off going there with children . Very disappointed.
À couple of weeks after my visit I did receive some children's passes for W W. Some delay in sorting them out but eventually received them so it appears company listened in that respect

We visited Wacky Warehouse in York where Beccie explained everything to us and we got the 6 week pass. My little one really enjoyed it even though she wasn’t sure about all the balls.

Lovely staff, good fun and value for money!

We visit the wacky warehouse in Telford the bridge builder. Highly recommend, the kids have hours of fun, always clean, staff are so lovely, especially Kirstie! The food is delicious and so reasonably priced. Highly recommend to all.

Really nice place to have a birthday party. We had our son's birthday and kids enjoyed a lot. Thanks to the staff at Colliers wood for their efforts/help.

After being a loyal customer at the catch corner restaurant & play area & even considered working for this said manager, I’m absolutely appalled and saddened by the behaviour of the manager Mike (whilst not even being on duty but himself visiting) talking about myself and picking on his staff for being kind & helpful, I will never visit this establishment again! My children are all upset & now missing out on a Easter party we had booked!
Should be disgusted in himself, suppose to be a family friendly environment but do nothing but make you feel uncomfortable 😡

My children love Wacky Warehouse. We visit often, several times a month, mostly the New Florence branch but we have been to others too. The staff are friendly, we feel welcome there. I am not crazy about the food selection but we go to WW mainly to play. I would appreciate if booking a table and public wifi were available, those would be big improvements.

We had my son's 4th birthday here. We had Georgina & Joseph as our party hosts and they were brilliant. Georgina was fab over all the noise getting all the orders in and out for food & Joe is an absolute natural with kids, they all absolutely loved him. Everything ran smoothly and all the kids had an amazing time. We visit here weekly for the Friday parties Joe puts on and he goes above and beyond each time. Highly recommend ⭐

A terrible approach to the youngest customers! My daughter was excited to go to the Wacky Warehouse Worksop all week, but it failed because there was a party so there was no place for her. The child cried a lot, and my heart was pounding at the sight :( not how children should be treated! Somehow in other places (soft play area for the little ones) you can reserve places so that the child does not cry ... We will never go there!

My Grandson had his 7th birthday here today. The staff were excellent. Very friendly and helpful. Nothing too much trouble for them. The children had a wonderful time. Their food was excellent. Afterwards they cleared up efficiently without rushing us. We all had breakfast there too which again was well cooked and deliciot. We have booked another party for April for Max's brother.

Terrible, 2nd visit with my 2 Autistic boys first time we were told that they was no more room for anymore children in the soft play 😱 I assumed children had an hours play with coloured bands
2nd time was told. Sorry we have 2 back to back parties!
They seriously need to sort out there marketing and system approach.
It’s 2022 not 1980! The internet is a huge platform to use, update and market a business.
A jumble of a mess and 2 unhappy boys yet again.
I will not be returning

Many thanks to Emily and Sian at the Wacky Warehouse in Redcar for ensuring that my son and his friends had a whale of a time at his recent 4th birthday party.
All the kids loved the soft play areas and enjoyed their party tea, whilst the parents enjoyed a natter with a cuppa or two.
Emily and Sian worked hard to ensure that everything went smoothly from being careful to record dietary issues correctly to checking that the timing of the party tea and cake entrance was as we wanted.
A great time was had by all thank you !