Wall Mounted Electric Fires Avis 

Excellent service. A fabulous product

Electic fire and delivery was fine. The 1 star is for there non existent aftersale service.
I ordered one and paid by card, didn't receive any order acknowledgement or the usual thanks for your order stuff, left it a day and still nothing so thought I must have have slipped up somehow so ordered again with PayPal, this time lots of acknowledgement etc, both turned up and now I'm stuck with the other one as they wouldn't respond to phone or emails to arrange a return, don't know if there are any human beings involved in this outfit so be careful

Amazing fire! We will be purchasing another one next year for our other room.

Very happy with purchase. Thank you!

Claire

Easy installing and great performance and good to look at

Very pleased with fire
Company delivered exactly as promised

Fire fitted last week & we are so pleased with it- a great addition to our home & we have had so many compliments about it.
The service we received was outstanding from Chris, MD. We had a few queries prior to placing the order which were answered quickly. After placing the order we were kept up to date on delivery dates/time. When the fire arrived we had a few more queries whilst fitting which were answered quickly.
The fire arrived extremely well packed & delivered on time too (the delivery guy was briliant).
This is one of the best companies we have dealt with in a long time & would recommend 100%.

Upon receipt ot the fire was found to have a minor problem possibly caused during transit.
It took only one phone call directly to the supplier for them to swing into action.A replacement was instantly dispatched and arrangements made to collect the original fire.
Replacement fire arrived the next day in perfect working order.
This supplier can show many of the larger companies how to turn a negative into a positive,we highly recommend them.

Great service. Placed the order and as it was pre order they kept in touch with regular updates.
After delivery I had some questions and these were responded within a day.
Deffo use again.
Highly recommend

Customer service was excellent, the Company’s CEO provided personal help as regards choice of model. Both ordering and delivery was faultless.

Great company, great communications, speedy delivery (be prepared to wait and once notified of delivery the process is seamless) fantastic product. Highly recommended, it absolutely made the show piece of our front room!

The service pre delivery was excellent the fire arrived on time and was as good as the photos we are very proud of our choice.

Outstanding customer service and the quality of the product is exactly 💯 will definitely recommend to family and friends

Our new fire has been a fabulous purchase and gets admired by many visitors, we love how modern and contemporary it is and feel it was a very good price

Really pleased with the fire, makes the room look really cozy when we have it on and we always receive compliments from friends when they see it for the first time. It completes our lounge make over with very effective flame choices.