A & A Walters Funeral Directors (Est. 1850) Avis 

Had my friends funeral which me and her cousin had to organise, no stress or hassle we was both pleased with how smoothly it all went, Karen went through everything with us and advised us on things, would strongly anyone to use AA Walters

Picking an independent, local funeral directors would have been what Dad wanted and we were certainly not disappointed. From the very start they were supportive and informative. They will give you as much support as you need and we’re happy to answer my calls at any point to explain the process again. Dad was a bit of a local legend and staff at AA Walters went out of their way to pass on their condolences and share their own memories of him. Karen added an extra touch by using AI on a photo and suggesting a fitting song for his service. They made sure dad had a dignified and touching send off .

The whole process from the first tearful call to the funeral was handled with utmost professionalism and respect. My Brother and I were allocated a funeral arranger Stacy, who looked after us so well. Calling at key times to ensure we had everything we needed and answering questions we had. This put our minds at ease. The funeral went well with Ian conducting the funeral from the call the day before to dropping us to the wake reception venue. Everything was smooth and orderly. We can’t thank them enough for making a very distressing time easier to handle. Kindness, professionalism, smooth structure.

When my wife Susan passed away myself and my family didn't know where to start when planning a funeral, we phoned up A&A Walters and from that first phone call we were shown so much empathy and understanding which really helped us.
At our first appointment we met with Andy who talked us through everything, showed us options and was more than helpful when we emailed with more questions. Andy really went above and beyond in replying to our questions as quick as he could to make this emotional time run smoothly. He pointed us in the right direction into how to visit the chapel of rest and is still in touch now if we have any further queries.
The day of the service ran perfectly, i cant fault anyone for their help on the day. Every thing that happened on the day was ran past us first making sure we could honour our wife & mom exactly how we wanted to.
I would recommend this company to anyone who needs it in the future

Andy and the staff at A & A Walters were so helpful when my father Keith Millinson passed away. Having never had to deal with anything like this before, Andy was on hand to advise and assist in all aspects of the funeral - no detail was overlooked and the staff on the day were so respectful and conscious of the families well being. I would not hesitate to recommend them - they offer a highly professional service.

Our dear Mom/wife Lilian Butlet passed away sadly on 1st June 26 and had organised her Golden Charter plan following the excellent service from A&S Walters she had recived for orher family members. From the very first phone call I made to start the process we were dealt with so warmly and compassionately and seen very quickly and made a lovely cuppa on arrival.We requested some changes like having Mom at home and changing the place of the service.This was all agreed and sorted without any hesitation by Stacy Nuttal.She listened to our wishes and helped us with decisions when we were unsure of what we wanted.We visited the chapel of rest a few times and greeted warmly by Joanne and made to feel at ease before we went in.A marvellous job had been done to present Mom beautifully to us.We got great comfort from this.All correspindence by Stacy and Jeremy by email or calls was done efficiently.It was timely without being overwhelming.The order of service and visual tributes were lovely, just what we wanted.Angela Mcartney our celebrant was also amazing in capturing the essence of Mom and we loved the way she looked towards her and spoke so calmly and beautifully to her.She was there to greet us as soon as we stepped out of the cars and made us feel at ease.
The drivers Tony and Alan who brought Mom home were tremendous and respectful of the house and Dads wishes on Mom's placement within it.On the day of the funeral the collection and drop off to the crem and wake was perfect and everything on time .True gentlemen.
We as a family would like to thank A&A Walters for making a very difficult time so much easier.We would recommemd them to look after your loved ones whole heartedly. Thank you so much, Cherie,John and John xx

Stacy made us feel relaxed and supportative
Was clear in all we asked
Everthing was explained
All our requirement where met

Andy and his team handled my Mum's funeral two years ago, and my dad's (Gordon Betteley) more recently. Everything was handled with the utmost kindness and dignity, and everyone couldn't have been more helpful. I can't recommend them highly enough.

We have visited A&A Walters before for other family members funerals in past years. The reason why we went back to them for my late wife/moms funeral is the professionalism , friendliness and the understanding that they show.
We can not thank everyone at A&A Walters enough for their patience, understanding and care when arranging my late wife/moms funeral. From the day we stepped into see Andy at the Sedgley branch to the day of the funeral nothing was to much for them. Andy talked everything through with us, gave us time to process everything before making final decisions and nothing was too much for him, even after the funeral when we had questions he was there to take our call.
We would also like to mention Ian , who on the day made sure everything ran smoothly and his professionalism on that day and respect for my mom and our family.
We would recommend A&A Walters to anyone who has lost their loved one and are unsure of what to and where to go. They will guide you and reassure you in such a difficult time, showing respect for your loved one.

After the death of my Father ( Mario Polito) We went through A & A Walters Tipton branch to handle all the funeral arrangements and we were not disappointed. Karen helped arrange the funeral, she was very professional, caring and patient, she helped us understand our options, and made a difficult process feel manageable. Also Stacy who took over while Karen was annual leave was fantastic with us. In fact all the staff at Walters made us feel at ease at a very sad time.
The order of service was exactly how we wanted it, the cars were immaculate and the undertakers on the day were so professional and caring. We opted for the in house flowers and I tell you they did not disappoint absolutely beautiful.
we visited my dad in the chapel of rest and every member of staff we saw was so caring and compassionate. My dad looked at peace. He had such a lovely send off and that's all down to A&A Walters
Also I would like to mention how lovely the Dog is there, We asked Karen if we could see him and he was such a lovely dog( sorry I forgot his name).
He made us feel calm, his gentle presence made up feel less anxious and bought us comfort.

Thanks again to you all!

Following the death of my beloved mom (Shirley Collins) I got in touch with A&A Walters and they were so helpful from the very beginning till she got to her final resting place.
I just could not fault them at all very professional and nothing was to much trouble and everything was perfect on the day.
Andy who we dealt with there was so also really professional all through the process making a very difficult time a bit more bearable.
I will definitely be recommending this company to other people as they themselves are facing their own terrible loss.

From beginning to end staff helpful and informative, ensuring our mum's funeral Dot Pearce was fit for the Queen that she was. Consultations re service, flowers and other necessities considered.
Karen Newey our funeral planner/ advisor was amazing making the whole experience as heart warming and pain free

From the start, Andy Matthews in the Sedgley branch was supportive, caring and helpful, every step along the way. On the day of Mum's funeral everything went so smoothly, and the whole crew were caring and compassionate, attentive and so professional carrying out their duties all the time we were in their hands. I was SO happy with their service (in May 2023) that I've asked them to deal with Dad's funeral this month (June 2026) without any hesitation whatsoever. Totally worthy of their 5⭐️ valuation.

Absolute faultless from start to finish. Very fair prices. Andy treated us with care and compassion and never felt like just another customer. Excellent service and easy communication.

One Lovely Person.
Who I have Known for Along Time.
Is Karen Knewey (A Friend of the Past and the Future).
She Help My Family and Myself Through a Very Difficult Time of Sadness and Bereavement in the Loss of My Wife, Mother and Grandmother "Averill Clarke".
From the Date of Information, Given to Karen by Phone on Tuesday the 07th April 2026 of Averill's Passing away.
From the Hospital to the Crematorium for a Beautiful Service she was Brilliant in In Every Way.
It was a Easy Journey of Information.
Booking Of Crematorium date etc.
What Coffin for Averill, n Number of Cars, Flowers, Tribute to Avrill write up (what the Every one In The Family want to be said - Mrs Helen Emery (Was Brilliant).
Both Karen and Helen Came to My House for Meeting and To Help In Every Manner Possible to Ease the Pain and Worry of the Period.
It came to be on Day of Avrill on Friday the 08th May 2026 that all My/Our Family, Relations, Friends, Veteran Friends and Who Knew Avrill said "What a Show of Love and Honour" was shown that Time and Period.
What Could Any One Say (Could Say more from Heart and Thought).
Thank You to One and All at A n A Walters Funerals For What You Did for Me and My Family.
Top of the Bonk and Credit to the Company is Mrs Karen Knewey.
She Has Respect, Understanding of the Time, Comfiting to a Family and Informative to Open and Closing, zipping the Problem at the Time From Start to Finish With Heart Felt Comfort.
Thank You, I am at Rest n Ease and Know Avrill is Safe on Her Journey

All my family go there, they are very welcoming and helpful. My mom Diane Riley was with them recently and Stacey was there for my sister and I. You can't beat a personal approach. HIGHLY RECOMMEND. Thank you for everything ❤️

A&A Walters made a difficult time bearable 🙏They were professional but also showed great empathy. Nothing was too much trouble, they were with us every step of the way offering support, advice (without the hard sell) and compassion. Special shout out to Stacy, she’s a credit to the company and we couldn’t have wished for a better person to make arrangements. Hopefully it will be some time before we need your services again but we would choose you again, without hesitation.

The professional service we received from Andy was very respectful and efficient from initial enquiry to family goodbye.
My mom Audrey was well known in the local church community and Andy's emails were a great comfort during this difficult time.
The small coffin for Mom's ashes was superbly crafted, we couldn't have asked for more.

Following the recent death of my dear brother James Dominic Byrne, I would like to thank the funeral directors A&A Walters of Tipton for all their kindness and professionalism. In particular I want to thank Phil Etheridge, who from my first phone call made me feel at ease. Phil was thoughtful and compassionate, and guided me so patiently through the whole process.

We used A&A Walters for my mom Christine Willetts’s funeral.
From start to finish the service they provided was exceptional. It didn’t matter how many questions we asked it was never a problem. From the very first meeting right up until the last we couldn’t fault anything at all. I would definitely recommend their services to anyone all the staff are so polite and professional.