A & A Walters Funeral Directors (Est. 1850) Avis 

We would highly recommend A&A Walters their professionalism is second to none and this together with their respect and courtesy towards all members of the family makes them great ambassadors or their trade. From Stacey giving advice and help with our requirements for the day to the guys looking after our dear departed whilst he was in their care and then guiding us on the day of the funeral.

I would like to express my heartfelt gratitude to everyone at A A Walters who was involved in making the arrangements for my dad’s funeral on 4th March. A special thank you to Sam, who guided us through the process from our very first meeting, patiently explaining everything, answering all our questions, and offering invaluable advice from start to finish.

I would also like to extend my deepest appreciation to Anthony, who took exceptional care of my dad from the chapel of rest to the church, burial, and wake. His professionalism, attention to detail, and kindness towards my mum and our family were truly remarkable. He went above and beyond to support us during this difficult time, and we are incredibly grateful.

Following the sudden demise of our mother/mother in law Doreen Cartwright who sadly passed away enroute to her Christmas vacation. We contacted A&A Walter’s who sorted everything out for us as promptly as they could bearing that this happened over the Christmas and new years holiday
Karen Newey was our contact. She was friendly and understanding. Giving us all the information that we needed and supportive to our loss
Karen contacted everyone who needed to be, she arranged the funeral at the crematorium. Provided orders of service
The team looked after us with care on the day of the service.
Our mom was given a good send off

My Dad was taken with much respect and dignity and we were kept informed of everything throughout. We were given time to visit him and they handled it all with such compassion. The service was perfect with my mum and family looked after. The ashes were stored until we got our own box and transferred. Everyone was so approachable and caring.

During one of the worst times you can experience it was so comforting to have such a kind and sympathetic company as well as being so professional at the same time. I cannot thank Stacy Nuttall at A&A Walters enough for arranging my Nan, Joan Flavell’s funeral and i can honestly not put into words how Stacy helped and guided myself and my family through such a devastating time for us. Stacy is a credit to A&A Walters and I would recommend Stacy and A&A Walters to anyone going through a bereavement.

I'm so greatful of the awesome, patient, caring service received by us the family of the late Ms Fearon. I especially want to thank Stacy who supported us through the process step by step, taking time never rushing giving advice words of comfort and guidance from our first meeting. All the staff that were involved Phil while our meeting was brief your kind words and ability to make me laugh when it seemed like it would have been impossible to even smile again. A&A Walters you ensured everything was carried out to the highest of standards with care and understanding. Thank you from the family and friends of the late Ms Fearon

Excellent service very proffessional and respectfull. They have taken excellent care of our family over a number of years. Would highly recommend

We found them to be very professional and understanding when dealing with our wishes.
A particular mention to Stacy, who was attentive nd very efficient in all our communications and meetings.
This made a difficuly time , with the passing of our father - Eric, easier.

My wife passed last October, and I contacted Steph at A&A.Walters and we met and she was so helpful and understanding and she helped me through the process. She arranged everything for us and it all went like clockwork,Great company and very professional

Walter’s recently arranged our mom’s (Iris James). Steph was our point of contact and she was very helpful, professional, understanding and caring. Even though we changed a few details at the last minute she never made us feel like we were a nuisance or an inconvenience at all. Nothing was too much trouble. She called a few times just to make sure we were ok and if we needed anything. Her communication was second to none, keeping us well informed and updated at all times. The day of the service the drivers were very polite, professional and understanding also. Walter’s provided a service that we could not fault and would recommend them to others.
For and on behalf of the James family

A & A Walters has been our family Funeral Directors for as long as I can remember, they did the funerals for my Nan, Dad and a couple of Auntie’s. So there was no other place I would go for my Mom’s funeral (Jean Gibson). From the moment we stepped through the doors Karen Newey made us feel very comfortable at such a traumatic and heartbreaking time, she is such a kind, caring compassionate lady, even talking to me & consoling me after I picked my Mom’s ashes up. Other people I would like to mention are Anthony (Mortician) who was very kind & caring when I visited my Mom in the Chapel, along with Debbie Bates (Celebrant) who performed the beautiful service and everyone that attended said we did Mom proud. Also the driver and team on the Day. I couldn’t have asked for anything else but an outstanding service from them at such a difficult time. THANK YOU!!! From the bottom of my heart

when our cousin Gwen died in November we engaged A and A Walters with whom she had a funeral plan. we met with Karen and we were given first class attention and advice. our family has used Walters over the years and have found that their service is always very professional but dealt with in a friendly way. special thanks to Karen who was a great help.

Hi am writing this review because we had fantastic help as soon as we walked through the door to arrange our mom/mother-in-law’s funeral with A&Awalters.. Karen who helped us get through everything what we needed to give our Lily Turner the best send off she could have , we couldn’t have asked for a better service. Very friendly and caring . Thankyou again Karen Newey for all your help xx

A&A Walters were absolutely superb throughout, when arranging my beautiful mom, Valerie Abbotts, funeral. When you’re going through the most traumatic and heartbreaking time of your life, you need a calm and reassuring hand to guide you through and that is exactly what they provided. Karen Newey was our Funeral Arranger and she was so incredibly caring and understanding. Every phone call, every meeting, Karen just put us at ease. Nothing was too much trouble. A truly professional service was provided from start to finish. A&A Walters did my beautiful mom proud and for that we will be eternally grateful.

I used Walters for my husband Gary cashmore funeral.They were wonderful from start to finish .Stacy went through everything step by step and sorted everything out for us so we didn’t worry about anything,The staff on the day were immaculately turned out and seemed to just appear when needed.As a family we have used Walters several times so I didn’t hesitate to use them again .They provide an impeccable service just when you need it the most so that’s the one thing you do not have to worry about . Thankyou to you all ,you did my lovely husband proud

What lovely people especially Stacy. She took me through the whole process in a kind thoughtful manner. Nothing was a problem, made a difficult time so much easier and the service organised for Steve was excellent. Would highly recommend

My father ronald messer funeral arrangements were all done by Karen newey she was absolutely fantastic at her job & made us all feel very comfortable on such a sad time for the family I would recommend her services and all at a a Walters funeral directors my dad had a great send off and mostly because they were so professional at what they do so if you need anything go here because I wouldn’t use anyone else
Once again thank you for everything
Karen newey

We were greeted by Steph our funeral adviser when visiting their Tipton offices to finalise the details for the funeral of my mom Violet Lilian. Steph was very caring and compassionate and made a traumatic time a little easier to bear. She was very professional and nothing was too much trouble for her. On visiting the chapel of rest she came in with me to make sure I was going to be ok then left me with mom to pay my last respects in private. On the day of the funeral I was looked after by Dave who was very kind and professional.
I would highly recommend A & A Walters to anyone they are a caring and compassionate and their professionalism is second to none.

When we had to arrange the funeral of our brother Terence, we knew to go to A & A Walters as they had been so kind and helpful when we had used their services previously.
Again, the service we received was second to none and the care and compassion Steph gave to us when arranging everything was very much appreciated at such a difficult time.
I cannot recommend them highly enough.

Service received was excellent.
Not the cheapest but a local firm who cared. When originally sourcing a provider they were the one that built a rapport initially.
Andy (Sedgley team) was calm and empathetic over the phone, and when we met both myself and my dad felt an instant rapport. He wasn’t pushy, respecting our wishes and those mum expressed previously .
He talked us through the whole ‘death/dying’ process, the paperwork , arrangements, other options etc. and took the lead in making arrangements with the church.
The Chapel of rest team were superb, friendly, respectful and very accommodating. It’s the little things that made all the difference. Knocking the door and asking was it ok to come in - silly I know, but just as you would be if the person were alive.
On the day itself the driver and cars’ team were just a credit to the company , big call out to Dave and his team . They looked after the limo party really well and actually provided a bit of subtle humour/warmth to help manage the emotions whilst within the vehicles. He also made snap judgement calls that helped overcome some obstacles. No matter how much of a planner you are at the time in question your focus is elsewhere and he took the stress away.
The flowers were beautiful too.
An excellent company couldn’t find fault with anything .