This bag is terrible, it arrived creased, squashed and had marks from items sitting against it. The company offered a replacement but advised the replacement would also come with natural leather crea... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have purchased a few times from Wanderers Travel Company and in every occasion I have received outstanding customer service and support. My most recent purchase undead too small and I have had to... Voir plus
My favourite bag! Not only can it fit all my things, look super stylish and amazing quality that will last a long time but the customer service team is so helpful and kind overall and wonderful experi... Voir plus
I’ve purchased 5 beautiful wanderer bags. The new Teal Manhatten crossbody is very counter se & feels like sandpaper. Now they’re playing games about the problem. I will never buy another Wanderer bag... Voir plus
À propos de l'entreprise
Coordonnées de contact
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
I unfortunately had to cancel my order due to changes in my travel plans and therefore resulting constraints with time in being able to receive the items I ordered in time. However I am very impressed with the customer service I received and very swift refund. Will definitely use this company again.
Fashion, Quality, Function!
I am so excited and thrilled with Wanderers. Their quality and customer service are uniquely positive. As a customer who thoroughly enjoys and incorporates bags not only into wardrobe, but also the daily adventure, I really enjoy a product made for my convenience. Functionally and fashion are foremost in these bags. Am so pleased and will continue buying these fantastic creations!
High quality leather
The first bag I ordered was the Manhattan crossbody in burgundy. Gorgeous! I was using a much larger bag, and this smaller bag fit everything that was in that one. Awesome organization, and particularly love those 2 bottom side zippers! House keys in one, car keys in the other, so no digging in the bag for keys. I then ordered the Toluse crossbody, which is also super pretty, but compared to the Manhattan, does not fit all my things. However, still a gorgeous bag...the third bag I ordered is the Cefalu`bag which is absolutely the prettiest bag I've ever seen. Got it in the Azzura color! Sooo beautiful. This one has the white interior, and a long zipper, and opens wide so you can see everything in it. Love the shoulder strap with it. I'm short, so the crossbody straps fall too low on me. My only suggestion is to please offer more bags with the shoulder strap that's the length of the Cefalu`. So, I have 3 great bags from this company, and looking forward to more! By the way, shipping to the USA is super fast! Thank you so much!!
Nice bags
I came across this site when looking for a teal coloured leather handbag to coordinate with some shoes I'd bought. Well I bought that bag and absolutely love it. And now I've added another 3 bags in different colours and styles. Plus another bag for a gift.
Their website is good, lots of realistic photos, so you know what you're getting. The leather is so soft and all the little details in the designs make for interesting bags. Their bags come in at least 6 colours and some styles there's up to 15 colours. You also get a bonus small item with your purchase that you can choose which one you want.
Overall, good value for money.
The Noosa Backpack is good quality…
The Noosa Backpack is good quality leather. There are many pockets to stash things in, which is a plus. There is one major downside for me, which has me wishing I had not taken the tags off so I could send it back. There is only one zipper per zippered compartment. This means that you can only open from one side and you practically have to unzip the entire zipper to use each compartment. In my mind it is a design flaw makes the bag very hard to open and close. This might not be a dealbreaker for some, but it is for me.
Elena crossbody
I purchased the Elena crossbody to take on holiday just to use as a purse and keep my passport in as it is a smaller type bag. The delivery service was excellent, I paid for express delivery to the UK and it arrived in 5 days which was fantastic. Customer service was excellent and I was able to follow the tracking of its arrival. Only one small thing I’m not keen on is the bulkiness of the adjuster on the strap, it has far too many layers of leather under the buckle and does not lie flat against the body. Along with my order I also received a free card wallet/small purse which you could choose your own design and colour as listed on their website. Lovely style bags, would order again. Thank you.
Do not buy anything at this store without first trying!!
I contacted the company via email to express my dissatisfaction with the "The Notting Hill" bag model, stating that it is an uncomfortable model with multiple annoying pockets that do not make it as easy to use as shown on the website. I contacted them after the deadline for returns had passed (7 days without removing any tags) but these are aspects that most buyers are unaware of because we buy with the intention of keeping the products for many years. The company's response disappointed me since they just stated that they could not issue a refund due to the time I contacted them, yet the bag is in excellent condition since I only tried it once. This company's reply was quite disappointing, despite the fact that the product is very expensive and that they are unable to understand an honest consumer who has wasted his money on a very uncomfortable to use bag.
Do not buy anything at this store without first trying it on!
When you have the things in your hands, they are very different, and they are quite pricey otherwise.
Nothing to complain about it!
I just bought a Blue Navy Trieste Crossbody last week and I couldn't wait to receive it!
When the purchase arrived I was plesantly satisfy from the presentation of the box, the super cute envelope they put inside to thank you for the support, to the instructions for taking care in a proper way of my bag.
The bag itself is absolutely beautiful and mirror exactly what you see in the pic on their website.
Nothing to complain about it, actually I feel I will buy more soon!
Bad quality and a rip off!
I purchased a bag from here earlier this year and was really happy with it so I ordered another in September. This one was not so good. The stitching on one of the inside pockets started to come undone within a couple of weeks and the leather tabs on the zip pulls kept coming undone and falling off. I contacted Wanderers to complain (the bag was very expensive) and they agreed to replace the bag. I had to send it back to Australia so was without a bag for 3 weeks which was inconvenient but they sent out the replacement once they had received the faulty one back and it got to me fairly quickly. Unfortunately the quality issues persist - the tabs once again keep coming undone and falling off (this is obviously a design flaw) and the strap on this bag has a misaligned clip which means the strap just falls off. I contacted Wanderers again and said that I wanted to return the bag for a full refund seeing as this is the second time I have received a faulty item. I requested a returns label. They ignored this and replied saying they would send me a replacement strap. I responded and once again clearly stated this wasn't acceptable and I wanted a refund as I have no confidence in the quality of their products. They haven't replied. The bags are lovely but the quality is awful for something so expensive and customer service is not good.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








