We have traveled twice now with this company, a two week trip to Italy and a five day trip to Montreal and Quebec city. The summer was Canada and what I love is I can email Hannah say this is where I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a wonderful trip with Wanderful to Argentina and Brazil. The Ragland communication was exceptional and the offerings for activities in the areas were so much fun. We saw Iguazu Falls from bot... Voir plus
We had a private trip (as a family) through South Africa with many different stops. Our guide was great, he told us a lot about the country, the politics, the challenges and of course the sights. We w... Voir plus
L'entreprise a répondu
Wanderful Holidays LLC gave us a trip of a lifetime. They were attentive by the second. My wife and I felt cared for, nurtured, communicated with and shown special attention throughout our two week j... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Travel company offering Leisure travel solutions across the globe, with local representations in Europe, South Americas & Asia. We have no qualms about announcing that we are a young and an enthusiastic company wanting to Impress & Inspire. Our Vacations are designed to offer the best of experiences, with all necessary inclusions, but at the same time offering a bit of flexibility and free hours for the much needed “me” time. We make travel enjoyable & convenient by offering honest prices for some immaculately designed Vacations.
Coordonnées de contact
30 N Gould Street, 82801, Sheridan, Etats-Unis
- +13073330005
- knowmore@wanderfulholidays.com
- wanderfulholidays.com
4,7
Excellent
228 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing experience
This is the second time I have used Wanderful Holidays for a trip. The communication is the most important reason I keep coming back. They are amazing. They arranged a tour for my daughter and I which included Paris, Switzerland and Milan. I felt like they gave us enough time on tours with also some free time to explore all of our destinations. I would definitely use them again.
17 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for returning to travel with us again that truly means a lot.
We’re so pleased to hear that the communication and balance of guided time and free time made your journey through Paris, Switzerland, and Milan such an enjoyable experience for you and your daughter.
We greatly appreciate your continued trust and look forward to planning another wonderful trip for you in the future.
Warm regards,
Wendy
Great itinerary
My recently concluded trip through Bangkok, Singapore and Bali was quite enjoyable. A mixture of immersion in culture, modernity, and relaxation. The airport pickups and drop offs went seamlessly. All of the guides and drivers in the different cities were friendly, informative and enthusiastic. Special mention to G'day in Bali who had very helpful suggestions for activities on the free days. The company was also immediately responsive on the one or two occasions there were hiccups, as is to be expected during travel. All in all it was a quite memorable trip, and I recommend the company to all.
Wale Mosaku
23 juin 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for sharing your experience. We’re delighted to hear you enjoyed your journey through Bangkok, Singapore, and Bali, and that the combination of culture, modern city experiences, and relaxation made for a memorable trip.
It’s wonderful to know that the airport transfers, guides, and drivers all contributed positively to your experience, and we will certainly pass along your kind words to G’day in Bali as well.
We also appreciate your understanding regarding the small hiccups that can occasionally arise during travel, and we’re glad our team was able to respond quickly whenever needed. We must admit, we always aim for a full 5-star experience and noticed we fell just short this time. I have personally reviewed your chats with our team, and please rest assured we will work on refining those areas further so future guests enjoy an even smoother experience.
Feel free to write to me personally on Wendy.m@Wanderfulholidays.com for your next adventure and I will ensure you get only the best.
Thank you once again for your recommendation and for allowing us to be part of your journey.
Regards,
Wendy
Wanderful Holidays Great Service
Wanderful Holidays was available to us at all times of the day and night to take care of any needs we had. Everything they promised came to fruition. Their communication was excellent which helped us alot. I would definitely use them again for another land tour.
30 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for your kind feedback.
We’re so pleased to hear that our round-the-clock support and communication helped make your journey smooth and reassuring, and that everything came together just as promised. That peace of mind is exactly what we aim to provide.
We truly appreciate your trust and would be delighted to assist you again on another land tour in the future.
Warm regards,
Rose
Communication and Driver Issues
The overall coordination of drivers to get us to locations went smoothly. However, Wanderful never indicated that all trip tickets, information and general communications would be done via "whats app". Not being a whats app user led to stress in locating train tickets, drivers waiting in the wrong location and asking us to turn on "location" in the app, drivers that did not speak English. Many unmentioned additional costs as well, such as getting us to several locations, and being told we had to get ourselves home; $30 Euro cash in tolls requested we pay for ride to Seville. Why was this not included in our overall cost? Overall, too many days of stress dealing with whats app communication and non-english speaking drivers dropping us off at unknown locations.
19 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for your honest and detailed feedback. We’re pleased to hear that the overall coordination of your journey and transfers generally went smoothly, although we truly regret that the communication process created stress during parts of your trip.
All meeting instructions for drivers, guides, train tickets, and transfer details are provided within the travel vouchers and documentation shared before departure. In addition to this, our team proactively uses WhatsApp to provide real-time assistance throughout the journey, as calling international numbers while abroad can often become quite expensive for guests, while emails may not always allow for immediate support when quick resolutions are needed.
We do understand, however, that for guests who are not regular WhatsApp users, this style of communication may feel unfamiliar, and your feedback is genuinely valuable as we continue refining how we set expectations before travel.
Regarding the €30 toll charge mentioned for the Seville transfer, we have reviewed the real-time communication and are currently unable to identify a reference to this within the chat history. We would be more than happy to look into this further if you could kindly share the receipt or additional details, so we can better understand whether this related to an additional service or something that should have been included within the original arrangements.
We will be glad to look into this personally if you send me the receipt on Wendy.m@wanderfulholidays.com
We always strive for a full 5-star experience for our guests and continuously work towards enhancing every aspect of our customer journey. Feedback like yours plays an important role in helping us improve further for future travellers.
Thank you once again for taking the time to share your experience.
Best regards,
Wendy
Private Tour in Italy
My family holiday to Italy was our first trip ever to Europe. So I wanted everything to go smoothly.Thanks to Wanderful Holidays and their team, it all went extremely well. All my queries were answered promptly - thanks to Rose Amanda. All the hotel bookings, transfers and pick-ups were on point and timely. All the local guides; Marina & Linda in Rome, Andrea (also an excellent driver) in Florence and Denise in Venice, were marvellous and brimful of historical and local knowledge. Very friendly and enthusiastic.
My only suggestion would be to provide some information beforehand on entry and ticketing details for attractions like Basillica San Marco and the Tower of Pisa.
11 juin 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for sharing your experience of your family’s first trip to Europe.
We’re delighted to hear your private journey through Italy went so smoothly and that Rose Amanda and our local guides helped make it both enjoyable and informative. Marina and Linda in Rome, Andrea in Florence, and Denise in Venice will be so pleased to hear your kind words.
We also appreciate your helpful suggestion regarding advance information for sites such as St Mark’s Basilica and Leaning Tower of Pisa this is valuable feedback we will certainly take on board for future guests.
It was a pleasure assisting your family, and we hope to help you plan many more wonderful journeys ahead.
Warm regards,
Sam
No stress holiday organiser
Wanderful holidays is a great option to take the stress out of arranging your holiday. I was especially not looking forward to arranging ferries and transferring on our travel in Greece, but wanderful
Holidays made the experience carefree and took a lot of the stress out of planning!
They were very helpful throughout the process and we would recommend them.
22 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for your kind review.
We’re so pleased to hear your travels in Greece felt carefree, especially with the ferry connections and transfers that can often be the most stressful parts to arrange. Taking that pressure off our guests is exactly what we aim to do.
We truly appreciate your recommendation and are glad we could help make your holiday smooth and enjoyable.
Regards,
Rose A
Very Helpful and Smooth
Every time we had a question they responded very quickly. The directions were always clear. The pick up drivers were always friendly and very helpful and on time if not early. The excursions were perfect. There were never any problems. Everything was so smooth. The hotels were in good areas and decent. I’ll definitely book with them again.
23 juin 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for your lovely feedback.
We’re so pleased to hear that everything ran smoothly throughout your trip from clear directions and timely pickups to enjoyable excursions and well-located hotels. Knowing you felt supported at every step is exactly what we strive for.
We truly appreciate your trust and look forward to helping you plan another wonderful journey in the future.
Warm regards,
Sam
Exceptional South American Journey with TourRadar & Wonderful Holidays– Seamless, Thoughtful, and Unforgettable
I recently returned from a spectacular South American adventure booked through TourRadar and expertly operated by their outstanding co-partners, Wonderful Holidays. From the moment I confirmed my itinerary to the final farewell, every detail was flawlessly handled. The entire trip was well-organized, perfectly timed, and remarkably seamless, allowing me to fully immerse myself in the experience without a single worry.
A very special and heartfelt thank you goes to Ronnie McKenzie, my phenomenal tour executive. Ronnie was an absolute star throughout the process—always available, incredibly knowledgeable, and consistently proactive. Whether it was coordinating early hotel check-ins, recommending exciting optional excursions, or solving small travel hiccups with grace and speed, Ronnie handled everything with professionalism and a personal touch that made a real difference.
His expert guidance, timely advice, and genuine care ensured that every aspect of the trip was not just successful, but truly memorable. Ronnie’s dedication exemplifies the very best of what customer service should be, and I am so grateful to have had him as part of this journey.
If you’re considering a trip through South America (or anywhere, really), I wholeheartedly recommend TourRadar and Wonderful Holidays. With Ronnie McKenzie on your side, you’re guaranteed an unforgettable experience, start to finish.
6 juin 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for sharing such a wonderful account of your South American adventure.
We’re delighted to know your journey, booked via TourRadar and operated by Wanderful Holidays, felt seamless and thoughtfully managed from start to finish.
A very special thank you for your kind words about Ronnie. He will be thrilled to know his support, guidance, and attention to detail made such a positive difference to your experience. This is exactly the level of care we aim to provide every guest throughout their travels.
We truly appreciate your recommendation and would be honoured to assist you again on another memorable journey in the future.
Warm regards,
Team Wanderful
Made it easy!
We usually plan our own vacations from start to finish to help save on costs as much as possible, but this time opted to have the tedious stuff worked out for us. It was so convenient to have all hotel, flight, and boat transfers done for us as we hopped around from place to place in Greece. Every time I had a question it was answered quickly and taken care of quickly. We enjoyed our trip immensely!
3 juin 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Hi Matthew,
Thank you so much for taking the time to leave such a lovely review!
We’re really glad to hear you enjoyed your trip to Greece and that having everything planned out helped make things easier for you. It means a lot to know that our planning made a difference and that you felt supported throughout your journey.
It was truly a pleasure assisting you with this special getaway, from all of us here at Wanderful Holidays, including Rose, Amanda, Lily, Wendy, Hannah, Sam, and Alberto. We’d love to help you plan your next one whenever you're ready!
Warm wishes,
Wanderful Holidays Team
Great itinerary marred by use of remote guide.
We loved the itinerary. Wonderful cities and towns to visit. Transportation between cities was relaxing and fast. The local guides were very good - informed, personable and often quite funny.
Wanderful should have made it clear in the beginning, or at least at the time of booking, that they would be coordinating the tour by remote control (Whats App). Based on prior tours with other companies we were expecting an in person tour guide to handle or help handle the daily logistics of getting between cities and venues. Once we understood how they were going to handle logistics, things did run smoother, but being uncertain whether the driver would show up and/or where to meet the driver, created unneeded stress and agitation. The stress was exacerbated by trying to communicate with local drivers for whom English was a second, third or fourth language.
That said, when I did contact Wanderful via WhatsApp, their staffer, Rose Amanda, was great. Very prompt and helpful.
15 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for taking the time to share your detailed feedback. We’re very pleased to hear that you enjoyed the itinerary, the destinations visited, and the experience with the local guides. It is also wonderful to know that the transportation arrangements were comfortable and efficient, and that Rose Amanda was able to assist you promptly whenever needed.
We truly appreciate your comments regarding expectations around tour coordination. This particular program is operated as a partially guided tour, as outlined in the tour literature. The WhatsApp coordination is primarily used as a real-time reconfirmation and support channel for the following day’s logistics, while our operations team at headquarters remains continuously involved behind the scenes to monitor the ongoing tours performance and stays on standby should a need arises.
We also offer fully escorted tours for travelers who prefer having an in-person tour manager throughout the journey, and we would truly love to host you on one of those experiences in the near future.
Your feedback has been taken very constructively, and we will continue improving our tour literature and pre-travel communication to further clarify the tour format and overall travel experience expectations.
Thank you once again for traveling with us and for helping us enhance the experience for future guests.
We hate losing any stars on the reviews but this candid feedback really helps us get better for our future guests.
Thank you,
Wendy Marks
Team Wanderful Holidays
We had a wonderful trip in Southern Africa
We received excellent services on 8 days Big Five & Mighty Fall tour in South Africa. and Victoria Falls. Not just the itineraries was the best, the communication between tour company and us was efficient and smoothly. All staying hotels were near the view points. Beds were comfortable and foods were delicious. All Tour Guides were friendly, patience and professional. We had a wonderful trip to the places where I dreamed a long time. This was my first experience in Southern Africa countries. I plan to go South Africa again in near future 😀
27 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Hi Yi,
Thank you so much for your wonderful review! We're truly delighted to hear that you had such a memorable experience on the Big Five & Mighty Falls tour. It’s always special to be part of someone’s dream trip, especially for a first-time visit to Southern Africa.
We're so glad the itinerary, accommodations, and our team’s instant chat communication helped make everything smooth and enjoyable for you. It means a lot to hear that you felt comfortable, well taken care of, and welcomed by our guides along the way.
On behalf of all of us at Wanderful Holidays - especially Rose Amanda, Lily, Wendy, Sam and Ronnie.
It was an absolute pleasure helping you bring this adventure to life. We’ll be right here when you’re ready to plan your next journey back to South Africa!
Warmest regards,
The Wanderful Holidays Team
Successful and very enjoyable tour
My wife and I joined the 18 days South America tour. The tour was very well organized. We received the itinerary of the next day and was accurately executed. We had encountered a couple hiccups but they resolved them in less than 15 minutes. We appreciate their fast response.
4 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Hi To - Choi,
Thank you so much for your kind review!
We truly appreciate your support and the recognition of the effort that goes into organizing a smooth and enjoyable travel experience. We're so glad to hear that you and your wife had a great time on the 18-day South America tour.
Our team—Rose, Wendy, Lily, Hannah, Sam, Ronnie, and Alberto—along with our dedicated local team and operations team members who were constantly available throughout your journey, all join me in thanking you for choosing Wanderful Holidays. It was a pleasure to have you travel with us, and we’d love to help you plan your next adventure whenever you're ready!
Best regards,
The Wanderful Holidays Team
I just finished my first 9 day trip in…
I just finished my first 9 day trip in Greece. The agents are very responsive ; I had a few glitches during my stay but every agent I spoke with found a solution for me when I couldn’t find my transfer on my last part of the trip from the ferry to get to my hotel I rode a taxi that I found at the port and they reimbursed me for the inconvenience since I had a copy of the receipt and the last hotel room was not as updated and clean so the agency worked with the hotel to move me to a better room without paying extra which is going above and beyond. I travelled alone but it wasn’t bad at all and I like how you get to choose and plan the things you want to see even though it took me time to get to the center of things public transportation is reasonable and easy to take. I recommend Wanderful holidays it is so convenient to have transfers between cities taken care of for you and will be looking to book with them in the future. Thank you so much to the team for making my first time in Greece a memorable one.
2 mai 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for sharing your wonderful experience with us. We’re delighted to hear that your first trip to Greece turned out to be such a memorable one and that our team was able to support you whenever needed during the journey.
We are especially happy that the transfer situation and hotel room concern were resolved promptly for you. Our team is truly passionate about customer experience, and we’re glad you acknowledged the efforts made to get the room issue sorted quickly after it was reported.
It’s also lovely to hear that you enjoyed the flexibility of the itinerary and the freedom to explore Greece at your own pace while still having the comfort of transfers and logistics taken care of for you.
Thank you once again for your recommendation and kind words. We truly appreciate your trust in Wanderful Holidays, and we would absolutely love to host you again on another adventure in the future.
We do hate losing any stars, and we sincerely hope that the next time you travel with us, we’ll be able to earn those full 5 stars from you.
Thank you again
Wendy Marks
Team Wanderful Holidays
What a wonderful company to deal with
We had a great vacation thanks to Wanderful Holidays! The attentiveness to details, communication and follow ups were extremely professional and helpful. They did all the thinking for us so we totally enjoyed our trip!
15 avril 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you so much for your kind words. We’re really pleased to hear that you were able to fully relax and enjoy your vacation while we handled the details behind the scenes. Clear communication, careful planning, and regular follow-ups are exactly what we aim to provide, so it’s lovely to know this made a difference to your experience. We truly appreciate you choosing Wanderful Holidays and hope to plan another memorable trip for you in the future.
Best regards,
Wendy M
A very nice and responsive team
A very nice and responsive team. They gave helpful daily updates, and were very accommodating for my mother who is a bit older and not as fast with technology. It was a great experience and the team took the time to alter a few details to fit into our tight travel schedule. Would recommend!
30 avril 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for your kind words and recommendation.
We’re so pleased to hear that the daily updates and support were helpful, and that our team could make the experience comfortable for your mother while adjusting a few details to fit your tight schedule. Creating a smooth, stress-free journey for every traveler is always our goal.
It was a pleasure assisting you, and we hope to help plan another wonderful trip for you in the future.
Warm regards,
Sam
Wanderful Holidays South Africa experience
The Wanderful Holidays team were very helpful and had all activities very well planned. We only had one minor glitch with a transfer and this was quickly resolved. The accommodation was very good, particularly in Johannesburg and Kruger park. The drivers were excellent throughout the trip and acted like tour guides. We especially enjoyed the cultural village in Jo’burg, the safari in Kruger park, and Table Mountain in Cape Town. My only concern was that we had too much free time particularly in Capetown. As our hotel was located in a very unsafe area, we could not freely walk around without getting an Uber. However there were plenty of activities to book ourselves. I would definitely recommend travelling with the Wanderful Holidays LLC
14 avril 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for sharing your feedback and experience with us, Grace. We’re delighted to hear that you enjoyed many of the highlights of your South Africa adventure, especially the cultural village experience in Johannesburg, the safari in Kruger Park, and the visit to Table Mountain in Cape Town.
We’re also very pleased to know that our drivers helped enhance the journey by acting as informative and supportive guides throughout the trip, and that the accommodations in Johannesburg and Kruger Park stood out positively for you.
We appreciate your comments regarding the amount of free time in Cape Town and the hotel location. Feedback like this is extremely valuable to us and is taken into consideration immediately as we continue refining and improving our tours for future guests. In fact, we have since shifted our Cape Town hotel offering closer to the Waterfront area to provide a more comfortable and convenient overall experience.
We’re also glad that the minor transfer issue was resolved quickly by our team and truly appreciate your recommendation of Wanderful Holidays LLC.
Thank you once again for traveling with us. We would love to welcome you on another adventure in the future and hopefully earn those full 5 stars next time around.
Thank you,
Wendy Marks
Team Wanderful Holidays
10/10 Experience!
My experience was beyond perfect! I am so glad I booked with Wanderful Holidays because they made my vacation go so smoothly. They reached out to me every day to ensure everything was going according to plan. Their team is so caring and so organized and they were so dedicated to making sure my vacation went perfectly! I highly recommend booking with Wanderful Holidays!! I had the best experience!
12 avril 2025
Avis spontané
Réponse de Wanderful Holidays LLC
What a wonderful review to read, thank you. Staying in touch daily and making sure everything runs exactly as planned is something our team takes great pride in, so we’re very happy this stood out to you. It’s lovely to know your vacation felt smooth and worry-free from start to finish. We truly appreciate the recommendation.
Thanks & Regards,
Wendy
Kudos everyone ❤️
Standard Buenas Aires/ Iguazu Falls/ Rio de Janiero tour.
The team is helpful especially with all my concerns, it’s easy to message them and the reply is quick, Kudos especially to Rose Amanda, Wendy and Lily.
I requested for 2 twin beds and we got it 🙏.
The Hotel Locations were centrally located in the city and we were able to walk especially in Buenas Aires and Rio de Janiero.
NH Buenas Aires 9 de Julio hotel- great location, the only concern I noticed is the air conditioning is really not working well, if I’m not mistaken it is set at 24 degrees Celsius and we were there during those warm days. Breakfast is okay.
Taroba Hotel, there is a grocery store and restaurants nearby. Breakfast was good especially the fruit sections.
I noticed it is noisy during the early hours from 6pm to around 10pm, there is some Karoake( singing ) going on and it is loud and very difficult to sleep even with the earplugs on.
B and B Hotel Rio de Janiero Copacabana
I like the location of the hotel, walking distance to the Copacabana and a good walk to the Ipanema beach. A lot of restaurants and shopping areas. Breakfast is also good , I enjoyed the fresh fruits.
The problem is because we are in 2nd floor and in front of of the busy Rua Francisco Octaviano street, it’s really loud and noisy not only hearing people yelling but also the traffic noise is overwhelming at night. The Balcony really is not a plus, it’s small, no chairs and is not well kept.
I haven’t had the chance to be in the room without the balcony but it’s probably a better option to be away from the noisy streets below.
I understand that Wendy tried to ask for a room change but it was not granted… thank you for trying.
Otherwise the day tours in Buenas Aires, Iguazu Falls and Rio de Janiero were excellent. We enjoyed the experience… Roberta from Rio de Janiero day tour was great! Also grateful for the drivers, they really make sure that we are safe.
Special mention to the driver that drove us from our Rio de Janiero hotel to the international airport, thank you so much for picking us earlier than what was scheduled, the driver came at 4:05pm instead of 4:30pm and it works well for the traffic was bad that afternoon, it took us 1 hour and 35 minutes to arrived at the airport.
The free lunch in Rio de Janiero- excellent choice for the restaurant, Carretao! We enjoyed the Brazilian grilled food!
All in all we enjoyed the experience.
Thank you so much for all the hard work in making sure we are taken cared of and safe.
We appreciate you all.
Very Respectfully
Emily
3 mars 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Dear Emily,
Thank you for such a thoughtful and detailed review of your journey through Buenos Aires, Iguazu Falls, and Rio de Janeiro.
We’re especially grateful for your kind words about Rose Amanda, Wendy, and Lily, and we’re pleased we could accommodate your twin-bed request and support you throughout the trip. It’s lovely to hear you enjoyed the central hotel locations, the day tours, and the care shown by the drivers and guides Roberta will be so happy to hear your mention.
We also truly appreciate you sharing the specific feedback about room noise and hotel facilities. This kind of detail is very helpful for us when working with our hotel partners and advising future guests. We’re glad Wendy was able to try for a room change, and we value your understanding.
Thank you again for your appreciation and for trusting us with your holiday. It was a pleasure assisting you.
Warm regards,
Lily
Wanderful Holidays
Our trip was absolutely unforgettables f
Our trip was absolutely unforgettable! We’re still talking about it two weeks later. From the moment we arrived, every single detail exceeded our expectations. There was someone waiting for us for each thing we booked, every arrival, no issues and amazing communication the whole time. It took all the stress of typical travel we’re used to away. The trip itself was incredible, the falls were absolutely breathtaking and our guide made everything seamless. Enjoying natural beauty is even better when things are seamless haha. The activities were diverse and so fun (again without the typical hassles of getting there etc.), and the local culture of each country left a lasting impression. The accommodations were so lovely, we were offered upgrades which we decided to do and again it was all handled so seemingly effortlessly which is how you know people are working hard to make your experience special. The whole team at Wanderful Holidays (people we will never even know) went above and beyond to ensure we had everything we needed. We also had the chance to explore some hidden gems that we would never have discovered on our own. Overall, it was a perfect blend of relaxation, adventure, and immersion in the local lifestyle. I highly recommend this trip to anyone looking for a truly amazing experience! Most importantly I recommend the company because even when/if things go awry you can absolutely count on them to help and that’s the main thing in my mind while traveling. Thank you!! From Amy and kalani :)
19 février 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Dear Amy and Kalani,
Thank you so much for your beautiful words it truly means a lot to our entire team.
We’re delighted to hear how seamless your journey felt from start to finish and that every arrival, activity, and experience came together just as it should. Knowing that you could simply enjoy the breathtaking scenery at Iguazu Falls without any of the usual travel stress is exactly what we aim to create for our guests.
It’s also wonderful to know you enjoyed the accommodations, upgrades, and those special hidden gems along the way. Your kind recognition of the behind-the-scenes effort from our team is deeply appreciated.
Thank you again for your heartfelt recommendation we would be thrilled to help you plan another unforgettable adventure in the future.
Warm regards,
Lily
Not so Wanderful
We asked if this was a group tour,we were told it was but this was wrong and we only had 2 group outing both with different groups. The rest of the time it was just the 2 of us. Every day we would get an updated schedule,change of hotel,change of flight,different pick up time etc. This involved a lot of waiting around in hotels and airports. It also felt like we were being down graded all the time. Overall the trip was good but won:t use wanderful again.
28 février 2025
Avis spontané
Réponse de Wanderful Holidays LLC
Thank you for taking the time to share your feedback. We’re glad to hear that overall you still enjoyed the trip and some of the experiences included along the way.
We would, however, like to clarify that while we do offer larger fully grouped departures on certain tours, many of our programs are intentionally designed around smaller group sizes to create a more intimate and flexible travel experience for our guests. Our aim is generally to operate with smaller groups of around 6–10 travelers whenever possible, although the exact number of joiners on any particular departure date cannot always be guaranteed.
At the same time, we do guarantee departures even if bookings are lower than expected, and in some cases this may result in tours operating on a semi-private or even private basis at no additional cost to our guests but the additional costs being absorbed by us. Similarly, the use of private Airport transfers is intended to minimize waiting times (for all people to arrive , at times there are luggage delays for certain guests as you can imagine) and provide greater comfort and flexibility compared to larger coach-style operations.
We also understand your concerns regarding the operational updates during the journey. While schedule adjustments can occasionally happen due to airline, which are beyond our control but again the smaller group operation allows is to quickly adapt and send the vehicles in line with the changed flight timings where required, we recognize that changes may feel disruptive and may not have fully matched your expectations but some of these are beyond our control.
Your feedback has been taken constructively, and we will continue improving the clarity of our tour documentation, so our guests have a more accurate understanding of the operational format before departure.
Thank you once again for traveling with us. We would truly appreciate the opportunity to welcome you on one of our other tours in the future and hopefully restore your confidence in the quality and experience we strive to deliver.
Thank you,
Wendy Marks
Team Wanderful Holidays
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.