Washloo Avis 

Arrived on time,well packed,easy to install, works excellent, glad we had the remote control model

Clear descriptions, good price, good choice, quick delivery.

Washloo are a fantastic company, they delivered on time and the unit is great, I can totally recommend this company without any hesitation.

From ordering to delivery this company was first class.If I need anything in the future I won't hesitate to order again.

Family run buisness that you can actually communicate directly with, fantastic products with excellent after sales.

Fantastic product and wonderful team to deal with. Effortless communication and delivery. Everyone loves my washloo!!

We have just invested in our second Washloo given our great experience with the first one. Customer service is A1 and technical support second to none. This product does what it says on the tin and has helped my partner who has MS to remain more independent.

Very pleased with this so far.

I suffer from pelvic radiation damage and therefore don't always make it to the loo. Knowing I have my washloo installed and working, means I can clean myself quickly and efficiently without causing myself too much anxiety.

The wrong user manual was sent. Please can you send me the correct one.
Thank for your helpful response. It might be a good idea to put your phone number on all the manuals so that it is immediately to hand. For the consumer this would useful.

Fast delivery, excellent customer service and superb product. Very happy!

Service and produce were great. At least we've had no problems with the toilet seat so far. Got plumber to increase water flow to max for better results.

After searching for Months for a Japanese toilet with the functions we wanted at a price that was not astronomical.

We were r3commended the TOTO as @ brand. A quality toilet with a price to Match.
I came across the Washloo brand. I contacted them to arrange to view their product’s in Holywell, ,North Wales.
The the staff were very knowledgable an helpful.
I decided on the Sensation wall mount, I placed my order and they delivered on a convenient date to match the installers work schedule.

Nothin but praise for the staff and product.



We drove to North Wales from Wigan to see the Wasloo and wa# impressed with the quality of the Sensation.

My wet room installer has fitted many Japaneses toilets and he commented on how good he felt the Washloo was.

Mdplumbing and bespoke bathrooms

It’s been an excellent experience. Such a great product. I would highly recommend.

Very prompt and efficient service: extremely friendly lady on the end of the phone - would recommend this company

Washloo sent out a toilet that was leaking from the start. After months of complaining and many hours cleaning up the wet floor I finally sent the faulty goods back only to be charged for the privilege. I’d personally look for another product as I did. MUCH CHEAPER AND BETTER QUALITY

UPDATED REVIEW: Following on from the commical response from Washloo where you have tried to blame me and my company for the faulty product you sent which had been previously broken and siliconed to try and make it usable! The toilet was fitted by a plumber with over 30 years in the trade and he has also fitted the new toilet I have and no problems with that!

The abusive language comment - we do not use abusive language, there was frustration on our part for the many many calls we made to you to try and resolve this issue which you took no ownership for. We tried all the solutions you gave us and they still didnt work or stop the leaking.

Being away for months on holiday?!?! Really - is that your argument.

Trustpilot is a platform to be able to with a fair review of products and services - just because you dont like our review you cant class it as harmful and illegal!!!

We stand by this review - look elsewhere people!!

Best thing I have done it’s excellent very happy with it

Excellent product which was delivered promptly and efficiently

Love the warm seat!
The warm water does not always spray long enough or hard enough to be effective. You have to allow plenty of time to repeat itc

Very good product. The loo is good looking & all the functions are easy to use. Quite straightforward to assemble too. Would highly recommend this shower toilet especially at the price.