Water Babies Avis 

2 017
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Overall I enjoyed the sessions and they definitely helped my baby develop confidence in the water. Unfortunately there was no permanent teacher initially so we had lots of different teachers. Some ses... Voir plus

Noté 5 sur 5 étoiles

Taught essential life skills from such an early age, my daughter has been going since she was 3 months old and skills like holding on could save her life if she was ever to need it. Helps that there... Voir plus

Noté 5 sur 5 étoiles

Immy was very patient and helpful as Libby has come to the lessons a little later in ages. She thoroughly enjoys the class and has looked forward to them. The facilities are fine and it helps the par... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been swimming with waterbabies since our son was 3 weeks old. He is now 4 and transitioning to swimvincibles in September. He has achieved so much in his 4 years swimming and that has been ach... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cours
  2. Club de natation

À propos de Water Babies

Écrit par l'entreprise

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Coordonnées de contact

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, Royaume-Uni

  • waterbabies.co.uk

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(2 017)

938 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Our instructor is the highlight

Our instructor, Jackie, is awesome! She is the highlight. The pool is also lovely (and warm).
Otherwise, lessons are frequently cancelled, the changing room is grubby and often not well equipped for babies. Catch up lessons are nigh impossible to arrange and there is little empathy from office staff.

7 juin 2026
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Réponse de Water Babies

We appreciate you sharing your feedback. It is great to hear that our instructor is awesome and the pool is lovely and warm. We apologise regarding the cancellations which we appreciate are frustrating and sadly were due to issues out of our control, which we have addressed with the school. Regarding the condition of the changing rooms we have provided the school with some baby change tables which they have yet to put up, and have flagged the need for the changing rooms to be refurbished, which we have also offered to contribute to so are hopeful works will happen over the summer break. So sorry regarding difficulties you've experienced with catch-up lessons - we are actively reviewing these areas and will look into your comment regarding your interaction with our admin staff. Happy swimming,

Water Babies

Noté 5 sur 5 étoiles

Wouldn’t go anywhere else !!

My little one has been swimming with Water Babies since he was 6 weeks old. It has made him so confident, his coordination is really good for his age and he recognises some sign language (as these are apart of his lessons). I wouldn’t take him anywhere else! Also it is really convenient if i have holiday as the parent portal is really easy to use and to book a catch up for a day that’s convenient for me. Everyone on the team is so friendly and helpful they can’t do enough, thank you so much !

15 juin 2026
Avis spontané
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Réponse de Water Babies

Hello! WOW, what a review, thank you so so much! We're so pleased to hear how well your little one is getting on in his lessons, how confident he is, how well co-ordinated he is and how well his cognitive development has developed (sign language etc) - that's incredible! We're pleased to hear you find the portal easy to use for booking a catch up - it's a really unique thing to Water Babies that we're very proud of, so it's great to hear you use it and find it convenient. Thank you again for your lovely review - our small family business appreciates it so much. Love, The Water Babies Hampshire team x

Noté 5 sur 5 étoiles

Jess is a lovely confident friendly…

Jess is a lovely confident friendly teacher who makes everything fun for the little ones

14 juin 2026
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Réponse de Water Babies

Thank you for your review. Children are at the centre of everything we do, and we feel the best way to learn is through play and positive exploration of the world. I'm really pleased to hear we're delivering on making a life skill fun.

Noté 4 sur 5 étoiles

We love water babies and have been…

We love water babies and have been using them since my son was 3 months old and he is 3 years now. Katherine is great with my son and he loves his lessons with her. The only downfall is that they are the most expensive lessons in the area. We just find it hard to leave because of Katherine and her rapport with my son. Office staff are always quick to respond to queries and helpful and polite. Again, it would be great if we didn’t have to ask for the swim badges at each stage and they were handed to us at the lessons or posted out without having to ask.

14 juin 2026
Noté 5 sur 5 étoiles

Great classes

Claire, our instructor, is amazing. She is wonderful with my twins and takes the time to ensure every child and parent have understood the task etc

14 juin 2026
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Réponse de Water Babies

We're so glad to hear your instructor is wonderful with your twins and ensures everyone understands. Thank you for your kind words!

Water Babies

Noté 4 sur 5 étoiles

Brilliant instructor

Emily is great ! The children adore her ! Waterbabies is very exspensive compared to another local swim lesson provider, however I feel that Emily does provide that level of teaching that I don’t feel we would get from another class. If however, we were to loose Emily I feel the other aspects of waterbabies such as pricing, poor facilities at the brainwave centre (having to park in a near by muddy layby and cross a very busy road whilst trying to carry a baby/ small child ( sometimes in the rain) , hairdryers, shower facilities, changing facilities may lead to us looking for another provider. I don’t feel the price per lesson reflects the standard of facilities at brainwave but does currently reflect the level of Emily’s instruction.

15 juin 2026
Avis spontané
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Réponse de Water Babies

Thank you so much for your lovely review - we have to agree, Emily is amazing. We do pride ourselves at having the most trained and qualified teachers in the business. Our teachers really do go above and beyond for every lesson that takes place. We're very lucky to say that all of our teachers hold a level 3 diploma qualification and all give a magical 30 minutes to the incredible families that we get to teach. We're so pleased that you can see that. The Brainwave Centre is a hydrotherapy pool at 34'c and on weekdays, we do have to allow their own families to use the on-site car park, so sorry for this inconvenience, but we're glad there is space to park just outside. If it would make you feel comfortable, you're welcome to use a pram and leave it in the entrance foyer. If we can help in anyway, we're here to assist. Thank you for a special mention to Emily, it is so appreciated. Love Water Babies x

Noté 5 sur 5 étoiles

Is very good training team

Is very good training team, we are very happy for attitude for our child. Thank you!

14 juin 2026
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Réponse de Water Babies

We are so glad our team are making a positive impact. Thank you for your kind words!

Water Babies Norfolk

Noté 4 sur 5 étoiles

I normally dont leave reviews my child…

I normally dont leave reviews my child enjoys waterbabies hes been attending since he was 9 months old jenny has been great. They thing i am disappointed is sometimes my payment is late which can happen for a number of reasons but the emails i get arent overall nice the last one i got wasnt very nice they said they would remove my child from the class!! even no i emailed them and explained!!

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We started swimming when my daughter…

We started swimming when my daughter was 4 months old, and she loves it. She’s so confident in the water, loves the songs and loves our instructor. Life skill

11 juin 2026
Avis spontané
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Réponse de Water Babies

It's all about the love. We love what we do, and developing the love for water combined with safety skills is really at the core of our lessons. Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

The best money you could ever spend.

My baby started at 8 weeks and initially struggled a lot in the water. My instructor, Lucy, was patient and understanding and really made me feel comfortable as a very new mum that a baby crying and taking a while to get used to the lessons is totally normal. Water babies is the most well thought out, brilliant programme and I absolutely love it. My little girl doesn’t cry at all now and is brilliant in the water, getting better week on week. Lucy takes the time to check in and make sure everybody is comfortable. She explains everything so well. I would recommend water babies to absolutely anybody. It’s the best thing I have ever done, the best money I have ever spent and the most worthwhile thing to do.

11 juin 2026
Avis spontané
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Réponse de Water Babies

Hi Hollie, what a lovely review. I am so glad you are both enjoying your lessons with Lucy and that you will recommend us to your friends. Thanks x

Noté 5 sur 5 étoiles

Brilliant

Honestly, we love our weekly swim lessons. Our daughter is 6 months old now and we’ve been going since 8 weeks. She’s improving leaps and bounds and I’m not sure who enjoys it more me or her! Lorna is a fabulous tutor!

24 mai 2026
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Réponse de Water Babies

We're so happy to hear your daughter is thriving in her swim lessons and that you both enjoy them! We appreciate your kind words about Lorna. Thank you for sharing your wonderful experience!

Water Babies

Noté 5 sur 5 étoiles

Our instructor Lucie is amazing

Our instructor Lucie is amazing. She makes you feel totally welcome and confident with the babies in the pool. She is super friendly and makes the class really enjoyable.

24 mai 2026
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Réponse de Water Babies

Thank you so much for taking the time to share such a wonderful review. We are absolutely thrilled to hear that you and your little one are having such a positive experience in our lessons.

It is fantastic to read your kind words about Lucie, and I will certainly make sure to pass your compliments on to her. All our teachers undergo rigorous training and receive regular coaching, so it is always rewarding to know their welcoming and friendly approach has helped you feel so confident with your baby in the pool. The whole team really appreciates you taking the time to provide this review.

Thank you again for being part of our swimming family.

Your Water Babies team x

Noté 5 sur 5 étoiles

Review

Well ran organised fun and safe

7 juin 2026
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Réponse de Water Babies

We are so glad you are having a positive experience!. We really appreciate your kind words.

Water Babies

Noté 5 sur 5 étoiles

This is an excellent swim class

This is an excellent swim class, I’d recommend to any parent. The instructors are great and caring. They teach kids to swim in a safe environment from a really young age!

7 juin 2026
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Réponse de Water Babies

We're so glad you recommend our swim classes! Our instructors love teaching kids to swim safely from a young age, is what we do best!!! Thank you

love, Water Babies

Noté 5 sur 5 étoiles

Highly recommend

Max has loved his swimming lessons from day 1 and has progressed from being frightened to get in the pool without me to a confident, independent swimmer!

7 juin 2026
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Réponse de Water Babies

We're so happy to hear about Max's wonderful progress and growing confidence in the pool! Thank you for sharing this fantastic feedback.

Water Babies

Noté 3 sur 5 étoiles

Great teachers, but…

While the instructors here are fantastic and highly skilled, the facility itself leaves a lot to be desired. Cleanliness is severely lacking, and basic amenities like hairdryers are missing. To make matters worse, taking a shower after swimming is impossible because the water temperature is stuck on scalding hot. It’s a shame the facility doesn't match the high quality of the staff

7 juin 2026
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Réponse de Water Babies

Thank you for your feedback. We’re glad to hear your positive comments about our team.
We’re very sorry about the issues you’ve raised regarding cleanliness, amenities, and the shower temperature. We will address these issues with the venue.
We appreciate you taking the time to share this with us and we hope to see you and your little one in the pool again soon!

Water Babies

Noté 5 sur 5 étoiles

Would recommend.

Water Babies is amazing, my little one loves it. It has given me confidence to be in the water with her. Hannah our teacher is so lovely and we are learning lots. It is a little pricey, but definitely worth every penny.

31 mai 2026
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Réponse de Water Babies

We are so happy your little one loves their lessons and that you feel more confident in the water together. We appreciate your kind words!

Water Babies

Noté 5 sur 5 étoiles

All the staff are lovely and…

All the staff are lovely and approachable which we appreciate for doing new experiences with Ezekiel

7 juin 2026
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Réponse de Water Babies

Thank you so much for taking the time to leave us 5 stars. Sounds like you guys are having an amazing time in lessons which is always lovely to hear x

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