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Waterfront Private Hospital Avis 

531
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

My experience with Waterfront Private Hospital has been excellent. When I attended my consultation with Mr Awf Quaba everything was explained to me very thoroughly, and what I should expect. I had... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience at my private consultation. From start to finish, I felt completely at ease and was given plenty of time to discuss everything properly without ever feeling rushed.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First point of contact- the receptionists were warm, friendly and smiling, which was welcoming. I asked if Mr Quaba was free to say ‘hello’. Understandably- Mr Quaba was busy with consultations... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would definitely recommend to friends and family, hospital is modern and extremely sparkling clean. All staff very friendly from the minute you walk through the door. Consultant explained the proced... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Hôpital privé
  2. Dermatologue
  3. Chirurgien de la main
  4. Clinique de chirurgie plastique
  5. Clinique dermatologique

Écrit par l'entreprise

At the Waterfront Private Hospital in Edinburgh, we specialise in cosmetic surgery, skin surgery, dermatology, and hand surgery. Our purpose-built, state-of-the-art facility is designed to deliver exceptional care in a serene and welcoming environment. As a surgeon-owned and surgeon-run hospital, we offer a highly personalised experience. We created the Waterfront Private Hospital to give us the freedom to provide tailored, expert care without the bureaucracy and impersonal nature often associated with larger institutions.

Waterfront Private Hospital - Edinburgh

Écrit par l'entreprise

Expert Cosmetic and Skin Surgery in a Modern, Patient-Focused Facility
At Waterfront Private Hospital, we specialise in cosmetic surgery, skin surgery, dermatology, and hand surgery. Our surgeon-owned, state-of-the-art facility ensures you receive the highest quality, personalised care.
Trusted, Experienced Surgeons
With over 30 years of experience, our UK-trained, GMC- specialist registered surgeons are dedicated to providing exceptional care and focusing on natural-looking results.
Cosmetic Surgery in Edinburgh
Offering a range of cosmetic surgery procedures, from breast augmentation to skin surgery, in a purpose-built, patient-focused private hospital in Edinburgh.

1 year all inclusive care

Free aftercare

Free aftercare
We offer a comprehensive aftercare package that comes with the cost of any cosmetic procedure you undergo with us. Our aftercare includes all the necessary medications, dressings, and follow-up appointments with your surgeon and nurses. In case you face any issues or complications after surgery, the first year after your procedure is also covered under our aftercare package.

Coordonnées de contact

Promotion box for Waterfront Private Hospital

Edinburgh's Newest Private Hospital

Cosmetic, skin, and hand surgery in a state-of-the-art hospital

4,9

Excellent

TrustScore 5 sur 5

531 avis

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4,9

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(531)

207 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had to cancel on the day because I…

I had to cancel on the day because I felt very unwell. The staff were kind and simply re-booked.
Turns out I had Covid and it would’ve been awful if I’d infected everyone.

24 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for sharing your experience and for being so considerate of others' health and safety. We really appreciate your responsible decision to cancel when you felt unwell.

We're glad our team could rebook your appointment without any fuss and hope you've made a full recovery from Covid. We look forward to seeing you when you're feeling better.

Best wishes,
The Waterfront Team

Noté 5 sur 5 étoiles

Wonderful experience with Dr Awf Quaba

The hospital was easy to find with Google maps. The facilities were clean and welcoming.
I had a double consultation with Dr Awf Quaba. He came out and greeted me himself, he made me feel very at ease. He took the time to explain his views and medical background..he took time to listen and respond to my questions and managed my expectations. He showed me pictures, without being asked of surgeries with 'before' similar to mine and explained various techniques, outcomes and options.
He explained his experience and answered mostly all of my (many) prepared questions in his explanations before I even had to ask.
A wonderful experience with a clearly skilled and wonderful Dr.

11 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you so much for taking the time to share your experience, Nicola.

We're delighted to hear that Dr Awf Quaba provided such thorough and thoughtful care during your consultation.

It's wonderful to know that you found our facilities welcoming and that you felt at ease throughout your visit. We believe in taking the time to ensure our patients feel heard and fully informed about their options, and it's clear you received exactly that level of care.

Your kind words mean a great deal to our team.
Warm regards,

The Waterfront Team

Noté 4 sur 5 étoiles

Nice place

Nice place. Shame there is no lift for elderly people.

25 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for your feedback, Alan.

We sincerely apologise that you weren't directed to our platform lift during your visit - this was an oversight on our part and we take full responsibility.

We do have a large glass platform lift on the ground floor that provides access between reception areas. It's located to the right of the downstairs seating area, just before the spiral staircase. We're sorry this wasn't pointed out to you and we'll ensure our team are more proactive in highlighting this facility to all patients.

We hope you'll be able to make use of the lift on any future visits, and thank you for bringing this to our attention so we can improve our service.

Kind regards,
The Waterfront Team

Noté 5 sur 5 étoiles

Everything went well

Everything went well. No problems.

17 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for your feedback, Alasdair.

It's great to hear that your experience with us at Waterfront was smooth and problem-free.
We strive to ensure every patient receives seamless care, and we're pleased we could deliver this for you. Thank you for choosing our clinic.

Best wishes,
The Waterfront Team

Noté 4 sur 5 étoiles

The consultant was very calm and…

The consultant was very calm and thorough.The only thing that could have been improved was communication that as well as seeing patients the consultant was also carring out treatment so we might have to wait a bit longer to see him.If we had known that when we arrived we would not have asked reception why the appointment was 15mins + late.

12 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for your thoughtful feedback. We're pleased to hear you found your consultant calm and thorough during your appointment.

We sincerely apologise for the delay you experienced and for not communicating this to you on arrival. You're absolutely right that we should have informed you that the consultant was running behind schedule. Where possible, we do offer same-day treatments following skin consultations, which is factored into our appointment scheduling. However, as with any busy clinic, consultants can occasionally run late due to various factors such as more complex patient needs or additional time required for thorough assessments.

We appreciate you highlighting this communication gap, and we'll ensure our reception team keeps patients better informed about any delays going forward. Your feedback helps us improve our service, and we value the time you took to share your experience.

Kind regards,
The Waterfront Team

Noté 5 sur 5 étoiles

Life Changing Breast Reduction

Fantastic Breast reduction which means I no longer have to wear a bra! I have a bad back and the large reduction of my breast as requested means that my posture immediately changed which means I no longer lock my knees out for stability . The ability to not wear a bra has been life changing AND Omar and the team were wonderful . Greta job highly recommend . One very satisfied customer

11 septembre 2025
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Réponse de Waterfront Private Hospital

Dear Anne,

Thank you for sharing your breast reduction journey with us. It's wonderful to hear how the surgery has positively impacted your daily comfort and helped alleviate your back issues.

We're particularly pleased that the results have improved your posture and given you the freedom you were hoping for. Mr Omar Quaba and our surgical team take great pride in understanding each patient's individual needs, and your feedback confirms they achieved exactly what you were looking for.

Your recommendation means a great deal to us, and we're grateful that you chose Waterfront Hospital for your breast reduction procedure. Wishing you continued comfort and well-being.

Kind regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Nursing staff post surgery were…

Nursing staff post surgery were outstanding.

10 septembre 2025
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Réponse de Waterfront Private Hospital

Dear Mandy,

Thank you for your kind words about our nursing team. We're so pleased they provided you with outstanding care during your post-operative recovery.

Our nurses are dedicated to ensuring every patient feels supported and comfortable following their surgery, and it's lovely to know they made such a positive difference to your experience at Waterfront Hospital.

We appreciate you taking the time to recognise their hard work.

Best wishes,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Amazing !

Dr Omar Quaba was amazing. I went for my first appointment and he was very kind and understanding. He explained everything very well and made sure I felt comfortable with everything. I was very worried about coming for a procedure but now I am happier and feel great about my choice. He makes sure that the procedure is best suited to you personally rather than it being just standard. I definitely recommend coming here, I am so glad I did! Thank you

13 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for sharing your journey with us, Ewelina.
We understand that taking the first step can feel daunting, and we're so pleased that Dr Quaba helped put you at ease from your very first appointment. His personalised approach to care is something we truly value, ensuring each patient receives treatment tailored specifically to their needs. It's wonderful to hear you're happy with your decision and feeling great about your choice. Your recommendation is greatly appreciated.

Noté 5 sur 5 étoiles

Highly Recommend

It’s my third time visiting the Waterfront Hospital. The staff are professional and friendly giving the hospital a relaxed atmosphere for patients. I would highly recommend Dr Quaba to anyone who is considering any surgical procedures.

3 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for your continued trust in us, John.
It's lovely to see you returning to the Waterfront Hospital and we're pleased that our team continues to create that relaxed, professional environment you've come to expect. We're grateful for your recommendation of Dr Quaba - your confidence in his expertise speaks volumes. We look forward to maintaining this standard of care for you and all our patients.

Noté 5 sur 5 étoiles

Waterfront is a beautiful modern…

Waterfront is a beautiful modern exceptionally clean building. The waiting area is comfortable with tea and coffee available. I must add The toilet is exceptionally clean with no touch flushing and taps a big 5 star in my book! The staff are friendly and welcoming. Nursing staff are professional, caring and friendly. Omar Quaba is an amazing surgeon having worked with him professionally and now as a patient I would not go to anyone else. He really cares about his patients and want nothing but the best for them. He goes out of his way to provide a positive experience from initial consultation right through to post operative follow ups.

10 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you so much for taking the time to share your experience, Karen.
We're delighted to hear you appreciated the modern facilities and cleanliness throughout the building - these details really do matter to us. It's wonderful to know that our team, from reception through to nursing staff, made you feel welcome and well cared for. Mr Quaba will be particularly pleased to read your kind words about his care and dedication to his patients. Your recommendation means a great deal to us.

Noté 5 sur 5 étoiles

Excellent hospital

Excellent hospital, very clean and welcoming. Only thing is I haven’t been sent the emails I got told I would but it’s only been a couple of days since my appointment, although i was hoping it would be a bit more on the ball. The coffee you get when in the waiting area is excellent and generally a very nice place to visit.

3 septembre 2025
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Réponse de Waterfront Private Hospital

Thank you for your lovely feedback about the Waterfront Hospital, Fearne.

We're pleased you found the facilities clean and welcoming, and that you enjoyed the coffee during your visit.

Regarding your consultation summary and correspondence, I wanted to clarify our usual timeline. Our consultants manage a considerable workload, and following each consultation they need time to dictate detailed summaries along with surgical quotes and aftercare information. These are then typed and prepared by our secretarial team. We typically advise patients that this process takes 7-10 days, though we do aim to have everything sent via secure email by the week following your consultation.

Your correspondence should be with you shortly. If you haven't received it within the expected timeframe, please don't hesitate to contact our office.

Thank you again for choosing the Waterfront Hospital.
Kind regards,

The Waterfront Hospital Team

Noté 5 sur 5 étoiles

proffessional and welcomimg

Very pleasant and informative pre op assessment.
Every thing explained in detail. I was made to feel welcomed and relaxed

28 août 2025
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Réponse de Waterfront Private Hospital

Thank you for your review, Ms Ann. We're glad your pre-operative assessment went well and that our team provided you with clear, detailed information. It's good to hear you felt welcomed and relaxed throughout the process. We appreciate your feedback.

Noté 5 sur 5 étoiles

A great experience

A great experience . Extremely professional. Totally happy with the before and after care. Can’t praise highly enough. Hope to return again.

29 août 2025
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Réponse de Waterfront Private Hospital

Thank you for your lovely review, Donna. We're delighted you had such a positive experience with us and that you're happy with both the care you received and the results. It's wonderful to hear you'd consider returning to us in future. Your kind words are much appreciated.

Noté 5 sur 5 étoiles

Absolutely 5 star in everyway.

Absolutely 5 star in everyway.
Mr Quaba, is a wonderful, genuinely caring, down to earth and superb surgeon. My experience has been flawless. Alot of work required on my nose to repair an unfortunately "botched" job many years ago so basically Mr Quaba and the team had to rebuild most of my nose. My surgery day was totally flawless and seamless with military timing. Every member of staff were fantastic, made me feel completely at ease, relaxed and top priority. Beautiful Hospital (more like a 5 star hotel really) Private room, exceptional customer service. Recovery has also been as smooth as it possibly could be. I could go on, but basically Mr Quaba is a genius, I'm delighted with my nose now and so happy I chose Mr Quaba and the team to help me. I'm incredibly privileged and grateful to have found such a brilliant surgeon, and it warms my heart to know how Mr Quabas amazing skill and talent has given me back so much of my confidence and so much to so many others. Truly blessed, thank you so much Mr Quaba and the team.

6 août 2025
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Réponse de Waterfront Private Hospital

Thank you so much for your incredibly kind words, Lyn.

We're absolutely thrilled that Mr Awf Quaba and the team were able to help restore your confidence and that you're so delighted with your results.

Revision rhinoplasty can be particularly complex, so it's wonderful to hear that your experience was so positive from start to finish. Your comments about the team, facilities, and the seamless process mean a great deal to all of us.

It's truly rewarding to know that we've been able to make such a meaningful difference for you. Thank you for trusting us with your care and for taking the time to share such a detailed account of your experience.

We're so pleased you're happy with your outcome.

Noté 5 sur 5 étoiles

Waterfront Hospital -Excellent.

I was a little bit anxious about getting a lession removed from my face, but I really needn’t have been. Dr Nassar was excellent. The communication prior to my visit was impressive, particularly how quickly Dr Nassar got back to me, answering any questions. The procedure was painless, and I couldnt believe how relaxed I felt throughout. Many thanks to Dr Nassar and the excellent staff at Waterfront hospital.

22 août 2025
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Réponse de Waterfront Private Hospital

Thank you so much for your lovely feedback, Grier.

We're delighted that Dr Kazem Nassar and the team were able to put you at ease and make your experience so comfortable.

It's wonderful to hear that the communication beforehand helped address your concerns and that the procedure went so smoothly. Dr Nassar takes great care to ensure patients feel relaxed and well-informed throughout their treatment.

We really appreciate you taking the time to share your experience, and we're so pleased you're happy with the care you received at Waterfront Hospital.

Best regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

First Time Under General Anaesthetic - An Amazing Experience

I was super anxious as this was my first time under general anaesthetic, but the team at Waterfront Private Hospital were amazing from start to finish. Dr. Will Anderson explained everything clearly and put me at ease from the consultation onwards. On the day, Damien greeted me by name (he’s definitely my “fairy godmother” of the day!) and made me feel welcome straight away. Joanna, my anaesthetist, and Piel in surgery were so friendly and reassuring, which kept me calm. When I woke up, Isabella was by my side making sure I was comfortable and cared for. Everyone went above and beyond, despite my anxiety, I felt completely supported. Highly recommend.

29 août 2025
Avis spontané
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Réponse de Waterfront Private Hospital

Thank you for your lovely feedback, Carly-Skye.

We're so pleased that Dr Will Anderson and the team were able to make your first experience with general anaesthetic comfortable and positive.

It's great to hear how well Damien, Joanna, Piel, and Isabella looked after you. We understand how nerve-wracking a first procedure can be, so it means a lot to know everyone helped you feel supported.
We'll be sure to share your kind words with the team - they'll be pleased to hear what a difference their care made.

Thank you for choosing Waterfront Hospital and taking the time to share your experience.

Best regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Exceptional service and very professional

Excellent professional service from all of the staff, start to finish, friendly and welcoming going out of their way to make sure you are cared for through out your process and couldn’t have asked for any better result.
Thank you so much.

14 août 2025
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Réponse de Waterfront Private Hospital

Thank you so much for your kind words, Angela.

We're delighted to hear that you received such good care from the team and that you're pleased with your result.

It means a lot to know that everyone made you feel welcomed and looked after throughout your treatment.

We really appreciate you taking the time to share your experience.

Best regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Breast implant removal, re-shape and uplift

I had breast implants by Mr Quaba in 2009 to address premature sagging in my early 30s. The results were truly life changing and I recall going for my first bra fitting after the surgery and the underwear fitter in Jenner’s guessing who my surgeon was given the perfection of the work. 15 years later, weight gain through the menopause resulted in my breasts becoming larger and starting to sag quite significantly. Despite the great reputation of Mr Quaba and my previous experience of his expertise for some reason I was terrified to have an operation and was particularly worried about how the scarring would look. Capsular contracture forced the issue in the end and after discussions with Mr Quaba I decided on implant removal, via enbloc, re-shaping of the breasts and uplift. The operation was in February and six months on I am both amazed and delighted at the results that Mr Quaba has once again delivered. My breasts look amazing, the scarring is fading very well and everyone keeps asking how I’ve lost so much weight due to the improved silhouette I now have. As in 2009, my path crossed with Mr Quaba at one of life’s challenging points. I will be forever grateful that the same kindness, honesty and great skill I experienced back then are still in evidence 16 years later. My confidence and interest in life have all been transformed once again and I will never be able to thank Mr Quaba enough. A special mention too to all the nursing staff and receptionists at Waterfront who went above and beyond to provide the most first class patient experience. Thank you all from the bottom of my heart.

15 août 2025
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Réponse de Waterfront Private Hospital

Thank you so much for sharing your wonderful experience, Claire.

It's truly special to have been part of your journey for over 15 years, and we're delighted that Mr Awf Quaba was able to achieve such excellent results for you once again.

It's fantastic to hear how well your recovery has gone and that the scarring is healing so nicely. Your comments about the transformation in your confidence and silhouette are exactly what we hope to achieve for our patients.

We're also pleased that the nursing staff and reception team at Waterfront provided such good care throughout your treatment. Your kind words about everyone involved will certainly be shared with the team.

Thank you for your trust in choosing us again and for taking the time to share such a detailed account of your experience.

Best regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Great experience with my procedure

Dr. Nassar was very friendly, and clearly explained the procedure to me so I felt informed and comfortable going in. Everything went smoothly, I had no problems, and I am healing well. I would highly recommend this hospital.

The girls at the receptions desks were also very lovely, as was the nurse who assisted during my procedure!

19 août 2025
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Réponse de Waterfront Private Hospital

Thank you for your lovely feedback, Sophia.

We're so pleased that Dr Kazem Nassar was able to explain everything clearly and that your procedure went so smoothly.

It's great to hear that you're healing well and that the reception team and nursing staff looked after you so nicely throughout your visit.
We really appreciate your recommendation and thank you for choosing Waterfront Hospital for your care.

Best regards,
The Waterfront Hospital Team

Noté 5 sur 5 étoiles

Would definitely recommend

Really informative consultations with knowledgeable and friendly staff. Great facilities and I never felt pressured into unnecessary treatments.

31 juillet 2025
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Réponse de Waterfront Private Hospital

Thank you for your lovely review, Erin.

We're so pleased that you found our consultations helpful and that our staff provided you with the information you needed to make informed decisions. It's important to us that patients feel comfortable and supported without any pressure, so we're delighted this came across during your visits. We appreciate you taking the time to recommend us.

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