Dominic Gratton was helping me and my dad sort out a transfer to a different company for our energy. Dominic was really helpful, kind and shown great professionalism (especially with my dad lol). Mass... Voir plus
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Lisez les avis des autres
I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... Voir plus
L'entreprise a répondu
A very helpful, and well explained call. Dominic spoke to me with respect (for my age, as a none techy) He explained the options for supply contracts, and in my mind, helped me decide which contract w... Voir plus
L'entreprise a répondu
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Coordonnées de contact
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, Royaume-Uni
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4,5
Excellent
762 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pressure selling from a cold call with…
Pressure selling from a cold call with incorrect and misleading information regarding a price cap increase.
30 juin 2026
Avis spontané
Energy bill switch
Dominic Gratton was helping me and my dad sort out a transfer to a different company for our energy. Dominic was really helpful, kind and shown great professionalism (especially with my dad lol). Massive thanks to you Dom for helping us! highly appreciated.
30 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Dominic provided such a positive experience while helping you and your dad switch your energy supply. It's great to know he was helpful, kind and professional throughout the process, making everything as straightforward as possible.
We'll be sure to pass your kind words on to Dominic—he'll really appreciate the recognition (and we're glad he managed to keep your dad happy too!).
Thank you for choosing Watt Utilities. We truly appreciate your support and look forward to helping you again in the future.
Hi Andy Brilliant service
Hi Andy. What can I say. He was so helpful and put my mind at ease. Did every thing to help me. I hope will remember him. If I leave near he deserves a pint. Thank you again for all your kindness
Sue
29 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you so much for your lovely review, Sue.
We're so pleased to hear that Andy was able to put your mind at ease and provide such a helpful and supportive service. Going the extra mile for our customers is exactly what we aim for, and it's fantastic to know Andy made such a positive impression.
We'll be sure to pass your kind words on to him, we're certain they'll make his day! While he may have to miss out on that pint, we're sure he'll really appreciate the sentiment.
Thank you for choosing Watt Utilities, and we look forward to helping you again in the future.
A very helpful
A very helpful, and well explained call. Dominic spoke to me with respect (for my age, as a none techy) He explained the options for supply contracts, and in my mind, helped me decide which contract was suitable, and also well priced. Nowadays, it's very easy to be scammed, as they are very clever and convincing. I decided early in the conversation, that Dominic was genuine, and thanked him for that. He must be an asset to your company, and deserves a raise. Thank you
25 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you so much for taking the time to leave such a thoughtful review.
We're delighted to hear that Dominic made you feel comfortable and took the time to explain everything clearly, helping you choose the right contract for your needs. We understand that choosing an energy contract can feel daunting, especially with the number of scams around today, so it's wonderful to know that Dominic's honest and respectful approach gave you confidence throughout the process.
Your kind words mean a great deal, and we'll be sure to pass your feedback on to Dominic. He'll be thrilled to hear it. Thank you again for choosing Watt Utilities, and we look forward to helping you again in the future.
Kind regards
Watt Utilities
Amanda Anderton
Amanda Anderton, and tremendous customer service. From start to finish Amanda provided an experience that easily exceeded my expectations. The level of service I received was outstanding, it was always prompt, professional, friendly, and highly efficient, a great example of what excellent customer care should be
I was very impressed by how attentive and knowledgeable Amanda is, she often reflected great patience and understanding. I felt valued as a customer, as everything was handled with care and respect
Well done, Amanda………. you are an immense asset to your company!
Vb,
Cammy
24 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you so much, Cammy, for your fantastic review.
We're absolutely delighted to hear about your experience with Amanda. Providing prompt, professional, and genuinely helpful service is something we strive for, so it's wonderful to know Amanda exceeded your expectations. Your comments about her patience, knowledge, and the care she showed throughout the process are greatly appreciated.
Amanda will be thrilled to receive your kind feedback, and we'll be sure to share your comments with her. Thank you once again for choosing Watt Utilities. We truly value your support and look forward to assisting you again in the future.
Kind regards
Watt Utilities
A polite and helpful young man
I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He explained what my options were and helped me change my supplier, even down to signing the document by email. An A+ experience, thank you Ethan.
24 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that Ethan provided such a positive experience and was able to help you find a more cost-effective solution. We pride ourselves on making the switching process as straightforward as possible, so it's great to know Ethan took the time to explain your options and guide you through everything, right through to completing the paperwork.
I'll be sure to pass your kind comments on to Ethan—he'll be thrilled to receive your feedback.
Thank you again for choosing Watt Utilities, and we look forward to helping you again in the future.
I rarely leave negative reviews
I rarely leave negative reviews, but my experience with Watt Utilities has been extremely frustrating.
Since January, I have received repeated unsolicited calls from this company, often two or three times per day. On numerous occasions I have clearly requested that my telephone number be removed from their system and that I no longer be contacted. Despite these requests, the calls have continued, frequently from different telephone numbers.
What I find most disappointing is not the initial contact, but the apparent failure to respect repeated requests to stop calling. After several months of persistent contact, I felt I had no option but to put my concerns in writing and consider making formal complaints.
Businesses have every right to market their services, but customers and prospective customers also have the right to have their wishes respected when they ask not to be contacted. In my experience, that has not happened here.
Based on my personal experience, I would not recommend dealing with this company.
24 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and understand how frustrating repeated unwanted calls would be.
At Watt Utilities, we take customer preferences and data protection seriously, and if you've asked not to be contacted, that request should be respected. We'd like the opportunity to investigate what has happened and ensure your details are removed from any relevant marketing records.
Please could you email us at resolutions@watt.co.uk with your name and the telephone number you've been receiving calls on, or contact us directly on 0161 833 8660, and we'll look into this as a priority.
We appreciate you bringing this to our attention and hope we can resolve this for you.
Kind regards,
Efficient and friendly service
Efficient and friendly service
Really helpful and knowledgeable
22 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the service efficient, friendly, and knowledgeable. Providing helpful advice and making the process as straightforward as possible is exactly what we strive for, so it's great to know we delivered on that occasion.
We truly appreciate your feedback and look forward to assisting you again in the future.
The Watt Utilities Team
Helpful and efficient.
The representative I spoke to was helpful and knowledgeable. He dealt with my call efficiently.
17 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your fantastic review.
We're pleased to hear that our representative was helpful, knowledgeable, and able to deal with your enquiry efficiently. Providing clear advice and excellent customer service is something we take great pride in, so it's wonderful to receive such positive feedback.
We appreciate you choosing Watt Utilities and look forward to helping you again in the future.
The Watt Utilities Team
Ethan Leech
Regularly use Ethan Leech as my point of contact and he has been great throughout all our business energy renewals.
Thank you for your help.
15 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your kind review.
We're delighted to hear that Ethan has consistently provided excellent service throughout your business energy renewals. Building long-term relationships with our customers and delivering reliable, professional support is exactly what we aim for, and Ethan will be pleased to know his efforts have been recognised.
We truly appreciate your continued trust in Watt Utilities and look forward to supporting your business for many years to come.
The Watt Utilities Team
Worst experience ever
The epitome of malpractice and manipulation. Pretending to be an energy company representatives, so lame. Disgusting.
15 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your review.
We are sorry to hear that you feel dissatisfied with your experience.
Watt Utilities takes allegations of misrepresentation extremely seriously. We do not permit our representatives to present themselves as an energy supplier or supplier representative, and all sales calls are subject to compliance procedures and call recordings.
We would welcome the opportunity to investigate your concerns fully. If you would like us to review the matter, please contact our Resolutions Team at resolutions@watt.co.uk with your business details so that we can locate the relevant records and provide a detailed response.
We are committed to treating all customers fairly and will thoroughly review any evidence relating to your concerns.
Kind regards,
Watt Utilities Ltd
Customer Resolutions Team
Sammie Eskowitz helped with new Gas contract
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome.
The information supplied was good. The only slight downside was they were slightly pushy but I have not down marked as at times we need to push to get things done.
10 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your review and for your continued trust in Watt Utilities.
We're delighted to hear that Sammie was able to assist you in securing your new gas contract and that you've had positive experiences with us previously. It's great to know that the information provided was helpful and that the process was successful.
We also appreciate your honest feedback regarding our approach. Whilst we are proactive in helping customers secure contracts before termination deadlines and market changes, we always aim to strike the right balance between being helpful and allowing customers the time they need to make informed decisions. Your comments will be shared with the team as part of our ongoing commitment to improving our customer experience.
Thank you again for your continued support, and we look forward to assisting you with your future energy requirements.
Kind regards,
The Watt Utilities Team
Réponse de Watt Utilities
Thank you for taking the time to leave a review.
We're pleased to hear that you found our service helpful and that the information provided was clear and concise. We believe that making energy procurement straightforward and easy to understand is an important part of delivering a positive customer experience.
We appreciate your feedback and thank you for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Unpressured service from Watt Utilities Ltd
I dealt with Andrew Elsey from Watts Utilities re: securing a gas reduction for the church I am a part of. Andrew offered unpressured advice and explained things clearly so I could make an informed decision. I would recommend this company.
12 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your wonderful review.
We're delighted to hear that Andrew provided clear information and a professional, unpressured service while assisting with your gas contract. At Watt Utilities, we believe customers should have all the information they need to make informed decisions, so it's great to know that Andrew delivered this experience for you.
We will be sure to pass your kind comments on to Andrew, who will be pleased to hear that his support was appreciated.
Thank you for your recommendation and for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Great company
Spoke to a lady called Amanda her customer service was second to none, she help me sort out a ongoing issue I had with British Gas Lite so I'm one very happy customer. Would highly recommend watt Utilities to anyone. Big Thankyou
1 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your fantastic review.
We're delighted to hear that Amanda was able to help resolve the issue you were experiencing with British Gas Lite and provide the level of customer service you deserve. Amanda takes great pride in supporting our customers, and we're sure she will be thrilled to receive your kind feedback.
At Watt Utilities, we understand how frustrating ongoing supplier issues can be, so it's especially rewarding to know that we were able to help bring the matter to a positive resolution.
Thank you for your recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Nice to talk to someone who was clear
Nice to talk to someone who was very helpful and was able to carry out the new contract even after hitting a snag which we sorted out later in a subsequent telephone call
11 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for taking the time to leave a review.
We're pleased to hear that you found our team helpful and that the process was handled clearly and professionally. While unexpected issues can sometimes arise during contract arrangements, we're glad we were able to work through the snag together and successfully complete everything on a follow-up call.
Providing clear communication and practical support throughout the process is something we take great pride in, so it's wonderful to know this was reflected in your experience.
Thank you for choosing Watt Utilities. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
THANK YOU ETHAN LEACH!!!
Ethan was very helpful in guiding me through the best Energy contracts for my 6 salons. Will deffo use him again thank you <3 xx
4 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your amazing review!
We're delighted to hear that Ethan was able to help you find the right energy contracts for your six salons and make the process straightforward and stress-free. Managing multiple locations can be challenging, so it's great to know Ethan provided the guidance and support you needed.
We'll be sure to pass your kind comments on to Ethan, who will be thrilled to hear how much you appreciated his help. Feedback like this means a great deal to our team.
Thank you for choosing Watt Utilities, and we look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Reduction in rates paid.
8 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your review.
We're delighted to hear that we were able to help secure a reduction in your energy rates. Helping businesses manage their utility costs and achieve better value is one of our key objectives, so it's great to know that we were able to deliver a positive outcome for you.
We appreciate you taking the time to share your feedback and thank you for choosing Watt Utilities. We look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
Friendly
Friendly, polite and took the time to explain the details of the new contract concisely and gave me the opportunity to clarify any detail I was unsure of.
2 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your kind review.
We're delighted to hear that you found our team friendly, polite and helpful throughout the process. We believe it's important that our customers fully understand their energy contracts, so it's great to know that everything was explained clearly and that you felt comfortable asking questions along the way.
Providing clear information and ensuring our customers can make informed decisions is a key part of the service we strive to deliver, and we're pleased this was reflected in your experience.
Thank you for choosing Watt Utilities. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
All good and Brad made the process easy
All good and Brad made the process easy
8 juin 2026
Avis spontané
Réponse de Watt Utilities
Thank you for your review.
We're pleased to hear that Brad made the process easy and that you had a positive experience with Watt Utilities. Our team works hard to make energy procurement as straightforward and hassle-free as possible, so it's great to know that Brad delivered that for you.
We'll be sure to pass your feedback on to Brad, who will be delighted to hear your comments.
Thank you for choosing Watt Utilities, and we look forward to assisting you again in the future.
Kind regards,
The Watt Utilities Team
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