wavecarfinance.co.uk Avis 

I purchased a Porsche Boxster from this dealership based on representations that the car came with a Porsche warranty and a full Porsche service history. Unfortunately, my experience after the sale has been extremely disappointing.
Since taking ownership, the car has developed a number of issues that have required repeated attention. On each occasion I have contacted the dealership to have these problems addressed, I have found them to be dismissive and reluctant to resolve matters properly. Rather than taking responsibility or attempting to provide good customer service, I have felt that the focus has been on minimising costs wherever possible.
I also dispute the accuracy of some of the information provided to me before the purchase, particularly regarding the warranty and service history, and I remain very disappointed with how these concerns have been handled.
Based on my own experience, I cannot recommend this dealership. Buying a Porsche should be an enjoyable experience, but unfortunately this has been the opposite.

Can't fault our experience buying a car from Wave Motor Group. Sheldon was lovely, and helpful. The car's great, very happy with our purchase. Even had a follow up text to make sure everything was ok.
Highly recommend.

I can't recommend this dealership enough. Sheldon and Callum have provided the most amazing aftersales imaginable.
I am based 60 miles from their showroom and having driven there for the test drive in a car I wasn't part exchanging I needed to drive home and have the car delivered.
The test drive went perfectly, I loved the car, lovely to drive, brilliant condition, so the deal was done there and then.
Sheldon and Callum drove the 60 miles to deliver the car to me the same day and I thought that was that.
Unfortunately after recieving the car on the Saturday afternoon, I get in to start it on the Monday morning and the clutch went straight to the floor completely without warning.
I sent Sheldon a video and he reassured me it would be sorted.
Monday afternoon, Sheldon and Callum arrive to collect the car not realising I couldn't select any gears.
They arranged a recovery truck and within an hour the car was being towed back to the showroom.
During the week they had the car back I had updates every day on the diagnosis, parts ordering, progress of the work etc via WhatsApp and voice note which was very reassuring.
As it transpired the slave cylinder in the clutch had failed with no warning overnight on my drive.
The car was fixed throughly rather than on the cheap with absolutely no questions asked about who was paying for the repair. Alot of garages would do the bare minimum repair or try to get away with claiming that the work required doesn't fall within the warranty cover.
Sheldon and Callum personally redelivered the car after all the work was done with a receipt for the work.
Clutch kit including clutch plate, pressure plate, release baring, dual mass flywheel, slave cylinder and new gearbox oil totalling £1357.
Quite simply, the car was delivered, recovered, fixed THOUROUGHLY at no small cost to themselves, then redelivered with a detailed original receipt of work done.
It was incredibly unfortunate that the clutch happened to fail on the second day of ownership with incredibly low milage but these things happen and the team at Wave Car Finance handled it with extraordinary proffesionalism and efficiency. Thankyou to you the team again.

The car buying experience was seamless with Sheldon arranging everything in advance so after being personally collected from the station the car was waiting. The car was immaculate but a warranty ensures the customer feels confident to buy. A great company and I recommend them.

Absolutely can not recommend Wave enough! Sheldon and Callum were great. They were professional and helpful, nothing was too much trouble. I requested the type of vehicle I wanted and they provided the exact spec perfectly. Great value for money and exceptional service, you cannot ask for more.

This Company gave me a 1st class exceptional service, Callum was great nothing was to much trouble, having ran 4 Truck Main Dealer PLC Service Departments myself for 40 years this is the way I expect to be treated. I could not have asked for anymore and would recommend them to anyone looking to change their car .Really happy with my new motor and would buy from them again when the time comes. Many thanks

Excellent service with a great collection experience. My car looked brand new and I am very happy with it and will be coming back for my next car!

Another useless car finance company tell you they do things for you etc ! Can lt even phone you back !!! Stay away if your wise

Sheldon was amazing, he found me the perfect car and answered all of my questions. I know nothing about cars so Sheldon provided some great advice and then everything was done for me, making it so easy.

I would 100% recommend using wave to anyone looking for a new car. The experience when picking up the car is an added touch. Both Sheldon and Callum go above and beyond for their customers. Thank you so much!!

Highly recommended and would use again! Shel and Cal were class all the way through and got me the car with the exact spec I needed.

Collected the car for me and was presented at showroom quality on collection day.

Very transparent and highlighted any issues with the car before purchase.

Highly recommend great service and great support finding great deals which suited exactly what I was looking for.

I came across WCF after a recommendation and am pleased to say that this was definitely the right thing to do!

Sheldon was fantastic from start to finish and found the perfect car for me, making the whole process seamless from the first comms to collection.

Highly recommend these guys and will certainly be using them again going forward. 5 star service!

I was very nervous as it was my first time buying a car, but Sheldon made the whole experience so much more comfortable. He's been incredible throughout the whole process, and was very accomodating and helpful, even while I asked 5000 questions. He also found me my perfect car. Could not reccomend enough. I will 100% be back next time

Absolutely fantastic service, definitely the way forward to get a car, hassle free, no stress or pressure, they go through every detail with you, very efficient.. 100% recommendation on my behalf.. thank you

After difficulty with the dealership Providing the car, the lads at Wave provided a great service and sourced the vehicle perfectly. They even founded some serious safety issues missed by the main dealer which would have cost me an arm and a leg

Just picked up my car, and I am absolutely in love with it. Sheldon got in touch and found exactly what I was looking for within a few hours, he kept me up to date through everything. They put my mind at ease through every step of the process right up until I was driving away. Thank you so much for your help Sheldon and Callum - would highly recommend for anyone thinking of getting a new car!

Great experience! Sheldon and Callum made life dead easy and sorted everything really quickly! Would definitely use again 👍

Mainly dealt with Sheldon who was very informative and enthusiastic, both top lads who have your best interests at heart. Searched thoroughly for the right car / finance package for me. Very swift and smooth experience with some of the best rates available on the market, highly recommend cheers lads!

Great service from Sheldon and the team at Wave. communication was excellent from start to finish. I was given plenty of options to choose from and now have the exact car I wanted. Would definitely recommend if you're in the market for a new car!

Excellent service from start to finish. The lads found the best APR rate available, sourced a car within my price range that had everything I needed/wanted and communicated well all the way through the process.

I 100% would use these guys again.