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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the only company who's Wax Melts aroma lasts, I have been ordering with Waxys for years and will continue. Try Waxys you will not be disappointed.

Noté 5 sur 5 étoiles

Excellent customer service and excellent products, the wax melts last for ages I have my oil burners on every evening and I’m still on the first ones, weeks later the smell is incredible too. Lovely... Voir plus

Noté 1 sur 5 étoiles

I've placed 3 orders with waxy and had 3 different experiences getting worse each time. 1st order turned up no problems lovely wax melts. 2nd order didnt turn up emailed and order was resent and recei... Voir plus

Noté 5 sur 5 étoiles

Beautiful little business, ordered some wax melts for my mum’s birthday and she absolutely loved them !! Even gave her some freebies in the shape of tiny ducks which were adorable, as well as others .... Voir plus

À propos de l'entreprise

  1. Fournisseur d'arômes et de parfums

Écrit par l'entreprise

Waxy's is a small family run business creating handmade highly scented soy wax melts and candles delivering a long lasting scent throw. Our products also include handmade soaps, bath bombs and solid bubble bars making a perfect gift or just for you. A top seller on Amazon since 2017. Our products are also available on our website and a stall in Exmouth market.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(89)

23 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order with caution

I've placed 3 orders with waxy and had 3 different experiences getting worse each time. 1st order turned up no problems lovely wax melts. 2nd order didnt turn up emailed and order was resent and received probably about a month after the order was originally placed, 3rd order didnt turn up sent a couple of emails no response, 3rd email sent finally got a response was asked if I would like it resent or a refund I asked for resent, then heard nothing back no update on the resent order nothing, so ended up going through my bank for a refund. Seen a couple of reviews where orders haven't turned up which is where order with caution comes in

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I said I’d be back!

I said I’d be back! Those cherry scented melts are something else! & the cranberry sample smells like a lush bath bomb!!

Order arrived within 2ishdays (I ordered on Sunday and received Wednesday morning) - instantly on the burners around the house

Stocked up for Christmas so I’m very happy!

14 décembre 2025
Noté 5 sur 5 étoiles

Really lovely melts.

I brought the snow Angel melts and they smell so good love them there was a problem with my delivery but was soon sorted by Tracy I am very grateful for all your help and also so kind they re posted me a new order and gave me a box free of different once too I would recommend.very happy with my purchase Thank you very much ❤️.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m very happy with my order

I’m very happy with my order, I already knew they were gonna be the best as I previously purchased from them down a market in Devon! The wax melts smell lovely! Thank you for your excellent customer service!

31 octobre 2025
Noté 1 sur 5 étoiles

Still no order after 10 days no updates…

Still no order after 10 days no updates ignoring emails. Avoid company. Payment dispute has gone in..

27 octobre 2025
Logo de Waxys

Réponse de Waxys

Hi
You ordered on the 27th and your order was shipped on the 29th you then messaged me on Monday 3rd and I replied asking you to give it until the post Tuesday and if it didn't arrive let me know and I will resend it 1st class with a couple extras I always go out of my way to resend quickly and add extra wax melts when royal mail let me down I had no idea it didnt arrive Tuesday until you popped this review up i have also emailed you again I will happily refund your order rather than resend

Noté 5 sur 5 étoiles

Wonderful Quality

The website is easy to browse and order from. Good selection of items available.
My parcel was returned to them as got damaged in transit and was quickly repackaged and sent out again including some extra melts we had not ordered as compensation a lovely gesture and one that was not expected.
The boxes of melts smell amazing

5 octobre 2025
Noté 5 sur 5 étoiles

Waxys…

The lady from Waxys was very helpful and kept me informed on my order and put in some extra things because my frist order went missing. Very nice and helpful great service. Would recommend

19 septembre 2025
Noté 5 sur 5 étoiles

Waxys.are my reliable go to😘

Firstly I adore all the scents nice and strong as I perfer!!Tracy keeps in touch always sending messages about orders e.t.c.I've been a fan for @4years never had a problem!! Love the way waxys treat customers !I for one will not be going anywhere😁

4 septembre 2025
Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and excellent products, the wax melts last for ages I have my oil burners on every evening and I’m still on the first ones, weeks later the smell is incredible too.
Lovely small company too not mass produced can’t wait to try more products, especially the bath stuff. will not go back to other wax melts now these are the best I have ever tried,everything is nicely packaged too so perfect for gifts. I’ll be doing my Christmas shopping at waxys

31 juillet 2025
Noté 3 sur 5 étoiles

Great products

Terrific products, and a great little business which is being badly let down by their choice of courier. No show delivery, which was refunded promptly and professionally. Really wanted to support a local business but will only purchase in person in future.

7 juillet 2025
Logo de Waxys

Réponse de Waxys

i replied to your message explaining i sent your order on the 10th and if you could give it a couple more days to arrive or i would resend it i never heard anything back so took it it arrived , i messaged you again after this review as its the next i heard from you but not personally and explained and offered to resend your order 1st class which i could do today but in slightly different bottles given the chance to explain i could have got in the original bottles you have replied with "on receipt of a refund i will reconsider the trustpilot review ", i will be refunding your order in a professional manner not to get a review changed

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