Webahead Internet Avis 

544
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A beautiful website and wonderful support I am absolutely delighted with the website created for Beyond Words Wellbeing. It feels calm, welcoming and professional, and captures exactly how I wa... Voir plus

Noté 5 sur 5 étoiles

Julie has made this process so easy and enjoyable! Before our first chat I had no idea where to start by the end I was so confident and happy with the result of my webpage. She was obliged to advised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie has been so helpful all the way of the journey as I am not very tech savvy. She never made me feel stupid. The final result is clean. My next lesson is to use the social media tools on the websi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concepteur de sites web

Écrit par l'entreprise

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


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4,8

Excellent

TrustScore 5 sur 5

544 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(544)

90 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

2nd review! avoid at all costs.

avoid at all costs.
This is my second 1 star review as they asked me to take my first down after calling me and offering a "free upgrade".
Always asking for more money, not delivering what they agreed and just felt like a massive scam.
i paid more to "keep my domain". As soon as i stopped using them my website domain has gone so this was a complete lie to take more money from me.
When i started with this company i was told ill get a monthly update. in a whole year i got 3 phone calls, one asking for more money, another asking me to take down the first review and a 3rd to renew for another year.
I feel like ive just flushed nearly 2K down the drain.

7 mars 2024
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Réponse de Webahead Internet

Hi Jack,

Thank you for taking the time to leave us a review. Taking a look at your account I can see for the first year that you had your website online you did not have any marketing (Search Engine Optimisation) so the site was used purely as a professional point of reference. When the site was due for renewal, you expressed a want for more traffic to the site and said you were hesitant to renew, as you weren't getting much work. We discussed the marketing with you and agreed to redesign your website for free whilst we installed your Search Engine Optimisation. We also discounted the marketing package for you as a gesture of goodwill.

Your new site went live with the marketing on the 13th March. With this service it can take up to 12 weeks to start seeing results so we would typically check in with you after the 12 week mark. After the first report was done, we added two pages of enhanced copywritten content to the site and this was to achieve better results from your marketing. This was simply due to the volume of competition you have in your local area. This worked very well as the 2nd report was even better with most of your keywords on page 1.

On the 4th of September, we emailed you a 2nd report showing 9 keywords ranking on the top 3 pages of Google which is brilliant. For the following keywords we got your website onto page 1 (Boiler Installation/ Boiler Conversions/ Boiler Diagnosis/ Plumbing and Heating Christchurch/ Boiler Servicing Christchurch)

With Offsite SEO we can certainly get your site higher up on Google which we achieved. Sadly, this work ceased when your account wasn’t renewed following multiple attempts to contact.

We tried to contact you on three occasions by telephone since the report was sent and twice by email to explain that the site was ranking really well, but you would not accept our calls. We are keen to assist further in any way that we can. We have tried to call, and an email has been sent outlining the account status. If you could please contact the office on 01325 582112 or email info@webaheadinternetltd.co.uk we are more than happy to assist.

Noté 1 sur 5 étoiles

Read website company reviews also before paying

I’ve been a returning customer of WebAhead and paid for a rebrand, expecting a quick turnaround as previously which is why i returned. After days of silence,after payment I followed up with Mike about my pack, only to be told it would take roughly four weeks something never mentioned upfront. I had assumed once I sent everything, he’d get it done quickly like they have done previously and because of his memory I thought he would get it done quicker not a problem if he didn't because they had a reputation of being quick. Because of his mistake is the reason I found out. When I asked about a refund because I wasn't explained that there was a roughly 4 week wait before payment i got know response.

I decided to check there website about there refund policy. Upon checking their own website reviews also, Which is appalling I saw this is a pattern they just take your money and they have a strict no-refund policy they don’t make clear before payment or there is a longer than normal wait time upon placing my order which they should make you aware like most.

I’ve chosen to look elsewhere especialy after reading there reviews and take this as a learning curve. I found a much faster, cheaper option on Fiverr that includes SEO at no extra cost. Sharing this in good faith always check a company’s own reviews before paying even when referred I have had to learn this the Hardaway but will be going back to the person who recommended them also to aware others also on social media all platforms. The way they conduct business won’t last long.

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended.

I chatted to Tom from the company and found him extremely knowledgeable, professional and honest. They run some fantastic offers and their usual pricing structure is very competitive with other quotes I have received. Highly recommended.

21 février 2025
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Réponse de Webahead Internet

Hi Dionne, thank you so much for taking the time to leave us a review. We are so pleased you are happy with the service you have received & thank you for the recommendation! We look forward to continue working with you moving forward!

Noté 5 sur 5 étoiles

Easy to do

Easy to do, Ryan was excellent in walking me through the building of my website and on hand for any questions I had.
I now have an amazing website would highly recommend

21 novembre 2024
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Réponse de Webahead Internet

Hi Nicci, Thank you so much for taking some time to leave us a fantastic review. We are so pleased you are happy with the website and the service provided by Ryan and The Team!

Noté 5 sur 5 étoiles

Impressed with these guys

Impressed with these guys. They recently produced 2 websites for me. I dealt with Dan who was fantastic. Good communicators, responsive, knowledgable and great websites produced. Positive experience.

13 février 2025
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Réponse de Webahead Internet

Hi Matt, Thank you very much for the amazing review! We are over the moon that you are pleased with your website, and the service received from Dan & The Team!

Noté 5 sur 5 étoiles

Need a website? Try Webahead designs.

The need for a website site for my small business was something i had long been thinking about that's why I'm so glad then that came across Vicky Ingham of Webahead Internet who was advertising a very affordable package. Hugely professional, very customer focused and very friendly and down to Earth, Vicky took my rough text and photos and passed them onto her design team who created exactly what had been lurking inside my head for so long. Couldn't be happier with the results and all thanks to Vicky Ingham and her superb design team.

contact: webaheadinternet

12 février 2025
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Réponse de Webahead Internet

Hi Paul, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Vicky & The Team!

Noté 5 sur 5 étoiles

Communication with Webahead was easy…

Communication with Webahead was easy and flowing, Ryan was amazing.
Really pleased with the site they built for my shop.

12 février 2025
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Réponse de Webahead Internet

Hi Susan, Thank you so much for taking the time to leave us a fantastic review. We are so pleased you are happy with the website and the service provided by Ryan and The Team!

Noté 5 sur 5 étoiles

Highly recommend

Very smooth process. Alisha was very helpful and informative. Would recommend to others. Thank you!

6 février 2025
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Réponse de Webahead Internet

Hi Phoebe, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Noté 1 sur 5 étoiles

Stay clear of this company

Wouldn’t touch this company for a e commerce site was told they could do it to my specifications price started of at one price then went high due to they had to get another company involved agreed on a price for that as it took 3 years. Due to no one know what there doing asked many times for a refund And was told it would get done with in 6 weeks Finally got it done then asked for more money which was more than original quote asked would not show me how to use the site or would they redesign as a greed to an out dated look till we paid the final amount so they where Not willing to finish it was left out of pocket for £3000 and can’t claim back either due to was to long wouldn’t trust any of there reviews as they probably make them there self

30 janvier 2025
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Réponse de Webahead Internet

Hi Mark,

Thank you for leaving us a review.

I have tried to investigate this for you however I am unable to find an account on our database for yourself. If you would like to contact our office, we would be more than happy to help rectify this issue. Our contact number is 01325 582112 or email us at customercare@webaheadinternetltd.co.uk.

Noté 5 sur 5 étoiles

Website desing for a small business

I had an outstanding experience with Webahead Internet while they built my website! From start to finish, Ryan, my Account Manager, was incredibly helpful, knowledgeable, and attentive. He guided me through every step of the process, ensuring a smooth journey from the initial concept to the final fine-tuning before my website went live. The team's professionalism and expertise exceeded my expectations, and I couldn't be happier with my new website. I highly recommend it!

10 janvier 2025
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Réponse de Webahead Internet

Hi Valentina, Thank you so much for taking some time to leave us a fantastic review & recommendation! We are so pleased you are happy with your website and the service provided by Ryan and The Team!

Noté 5 sur 5 étoiles

New website

Thank you to Alisha for making the process of setting up my new website such and easy one. Delighted with how it has turned out. Highly recommend

28 janvier 2025
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Réponse de Webahead Internet

Hi Lisa, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Noté 5 sur 5 étoiles

Professional, beautiful website

I now have a professional, beautiful looking website for my wedding decor business.

Ryan provided a first class service. He made the process feel effortless for me due to his knowledge and professionalism. He was always easy to reach when I had any questions.

I really appreciate that there was never any hard sales talk. I was made aware of the options available to me but never felt pressured into anything.

First class service, I will definitely recommend Webahead Internet to anyone needing a fab new website!

23 janvier 2025
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Réponse de Webahead Internet

Hi Diane, thank you so much for taking the time to leave us a review & thank you for the recommendation! We pride ourselves on our customer service and we are so pleased you had a great experience. Thank you again from Ryan and The Team!

Noté 5 sur 5 étoiles

Alisha was a great support throughout.

So happy with the whole process using Webahead. Alisha has been great at supporting us through the process and has been on hand to help us when needed. She has been great with communication throughout and kept us updated each step of the process. The end result is brilliant we couldn’t be happier and wish we would have invested in a website sooner. Highly recommend for professional quality, easy to use and great support throughout.

21 janvier 2025
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Réponse de Webahead Internet

Hi Alisha, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Alisha.

Noté 5 sur 5 étoiles

Great for Website design

I wanted a straightforward and attractive Website to present my coaching and counselling business. Webahead did a fabulous job - presentation and lay-out was appropriate and professional, design was attractive and personal. I would recommend them to anyone.

17 janvier 2025
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Réponse de Webahead Internet

Hello, thank you so much for taking the time to leave us a review. We are so pleased you are happy with your new website and the service provided!

Noté 5 sur 5 étoiles

Excellent Service

Arran and the team have been very patient, understanding and helpful throughout the process of setting up our site.
Excellent communication and customer service with a quick turn around on changes and amendments.
We would highly recommend

13 janvier 2025
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Réponse de Webahead Internet

Hi Matthew, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Arran & The Team!

Noté 5 sur 5 étoiles

Alisha was just brilliant!

Alisha was just brilliant!
I had been trying to get my website off the ground, using WIX, but I struggled for two years because I wasn’t tech savvy enough.
Webahead were offering free website builds, so I took the jump; I’m so glad I did.
Within a couple of months, my website has had all of my amendments completed; and is now published.
The look and feel of the site is just superb.
I’ve had customers reactions coming in by the bucketful, all very impressed with the modern, professional and to the point vision that Alisha has created for me.
Thanks to Webahead but in particular Alisha, I can’t thank her enough.

13 janvier 2025
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Réponse de Webahead Internet

Hi Simon, Thank you so much for taking the time to leave us a review. I am so pleased we could help bring your vision to life. It was a pleasure working with you!

Noté 4 sur 5 étoiles

I worked alongside Ryan who helped me…

I worked alongside Ryan who helped me massively in designing my website for my new cleaning company. I can certainly say they have a high level of knowledge and professionalism. The team were brilliant in executing my ideas and how I had envisioned them.

I'm extremely happy with my overall experience and would recommend Webahead to anyone who is looking at starting up a website or just needs a bit of extra help.

15 janvier 2025
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Noté 5 sur 5 étoiles

10/10!!!!!!

I was really in need of a website for my bridal makeup business and I was really struggling to do it myself. I wanted it to be elegant and timeless. Alex ticked all those boxes for me! He really listened to every detail and I can be quite picky so was pleasantly surprised when I didn't want to make changes. He was honestly brilliant. If I ever had a problem then he would also be there to assist. Very reliable and friendly.

14 janvier 2025
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Noté 5 sur 5 étoiles

Arran Taylor couldn’t have been more…

Arran Taylor couldn’t have been more helpful, he rang to update me on everything and talk me through the bits I found more challenging, the communication was brilliant along with the final product which was made so much better than I could of imagined. I’m so pleased with my website and all the help I received from Arran and everyone at webahead

13 janvier 2025
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Noté 5 sur 5 étoiles

Huge thank you to webahead company for…

Huge thank you to webahead company for creating my sparkling new website for my dance school. Throughout the process the team have been nothing but reassuring, kind and very helpful.

They did everything I could think of to make my website the best it could be adding elements I wouldn’t have ever thought about if I tried to create my own.

A huge shout out to my account manager Arran who guided me through the process and made it possible.

I would definitely recommend this company to anyone needing an affordable website creating with create packages to suit your needs.

11 janvier 2025
Avis spontané

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