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Premium Web Hosting,Application Hosting,Dedicated Servers,VPS & Domain Registration Services.
393, Phase II, Udyog Vihar, Sector 20, , 122016, Gurugram, Inde
3,3
14 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer Service is extremely poor, they are very rude. I got 2 days delayed with VPS payment, and they deleted my whole data. And when I contacted the service they were extremely rude, and said this is what we provide in this cost.
This is a fraud and fake website, after payment and KYC neither VPS server hosting is not provided nor any reply is being given on the ticket for the last 10 days.
Réponse : Webdedis
Hello Sir,
We take allegations of this nature very seriously and have conducted a thorough audit of our active tickets and pending orders from the last 10 days. At this time, we find no record of any unfulfilled orders or unanswered tickets matching your description.
Customer satisfaction and security are our top priorities. Please provide your Ticket Number or Order ID immediately so we can investigate this and resolve any potential misunderstanding. If you have a valid order, we want to ensure it is handled right away.
I recently purchased a VPS from WebDedis, and initially faced some SSH and connectivity issues. I contacted their support team, and I must say the experience was very good.
Their technical team followed up properly, checked the server from their side, fixed the issue, and kept me informed throughout the process. After resolution, the VPS is now working perfectly — SSH access is stable, performance is smooth, and everything is running as expected.
What I really liked:
✅ Responsive support
✅ Problem actually solved (not just ticket replies)
✅ Stable VPS after fix
✅ Good communication from the team
Overall, I’m satisfied with the service and support. If you’re looking for a budget-friendly VPS with helpful support, WebDedis is a good option.
Thanks to the WebDedis team for resolving the issue 👍
I rented a vps for a year, but its showing pending and customer support is not responding. Its been 10 hours. It was my first time using it.
Ill update if anything changes.
Edit: KYC was pending. I think in India this is mandatory. Happened seamlessly. Maybe they should also mention this on website.
Fast servers amazing customer support they provide fast servers and at a very good price. Better than a lot other providees i have used till now
Please be aware webdedis.com does not allow access and management from VPS from outside of India, they block connection from global IP addresses. Their service only allows people to connect from India. This is not a company providing Global services, but only provides services to Indian customers and users. This is what they said when a support ticket was opened with them. Can’t understand the logic behind this as I have completed their KYC requirement and provided my Indian address.
Réponse : Webdedis
Dear Valued Customer,
Thanks so much for reaching out and sharing your feedback about the IP access. We totally get that it's frustrating when you're trying to manage your VPS from abroad, and we sincerely apologize for any confusion! We tried reaching out to you multiple times to help you out with full refund as we don’t provide services outside India however there was no response please feel free to connect to us via ticket or call anytime, will be happy to assist.
Just to give you the scoop: WebDedis under "Tech Aatmanirbhar Bharat" mission offers most affordable hosting services exclusively for our users in India. We restrict access from global IP addresses to maintain a super secure stable infrastructure and allows us to offer unbelievably competitive prices right here at home. We really appreciate you completing the KYC, to overcome the digital frauds its mandatory for Indian hosting companies to verify their customers (Circular Link : https://www.cert-in.org.in/PDF/CERT-In_Directions_70B_28.04.2022.pdf).
Sincerely,
Team WebDedis
There vps are fast without a downtime my application performance faster from the day I moved to Webdedis. Prices are very affordable thanks to there support team and specially to Ajit
Best, cheap and reliable vps from webdedis. Good support from customer support too
Terrible Customer Service & Suspicious KYC Practices
I had an extremely disappointing experience with Wededis.com. I purchased a VPS from them, and even after more than a week, my order is still pending. Their customer support is incredibly slow and clearly inexperienced—getting help or updates feels impossible.
The biggest red flag is their KYC (Know Your Customer) process. It’s overly complicated and requires an unreasonable amount of personal information. What’s worse is they don’t mention this before charging you. Only after they take your payment do they ask for all these documents—and if you refuse, they won’t activate your service and won’t offer a refund. This feels extremely unethical and possibly scammy.
Their website also lacks transparency, offering very little information about the company itself, yet they expect full identification from clients. This is a huge trust issue.
I strongly do not recommend using this service. There are far more reliable and transparent hosting providers out there. Proceed with caution.
Réponse : Webdedis
Dear Sir,
You are already using our (VPS) services, and a happy customer as there is no ticket realted to support raised from your end .
As per your review we are here to clarify few points.
KYC is Mandatory by Government of India (CERT-IN) below is the link of Cert-in Guidelines:
https://www.cert-in.org.in/PDF/CERT-In_Directions_70B_28.04.2022.pdf
Regards
Webdedis Team
Réponse : Webdedis
We are sure you are not our customer. As we do not have any customer by the name of Xy Zon Please stop defaming us.
One if the best vps hosting provider with cheap prices and amazing support services.
Easy to reach them and cheap prices so far going good
Support is prompt thank you ajit for helping out
Overall the experience has been good hosting my website on web dedis. prices are decent
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