Screwed up our webinar completely. It was the second time we used it, first time it was ok. Soooo embarassed in front of 80 customers and prospects. The slide share disconnected all the time, the audi... Voir plus
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Lisez les avis des autres
Most affordable and easiest to use for us so far. Opted for the best deal ever after trying the automated and live webinar packages separately. Already got 3 people on the white label and covering the... Voir plus
WebinarKit is my go-to for building client presentations. It helps me create the offer, script, and slides much faster than using separate tools. I love that everything, from the landing pages to the... Voir plus
So the first webinar I did that put me on the map. Had to win a trip to CA to meet Ed Mylet, me and brother @JoshLewisGrowth recorded it and thanks to Josh Rockwood he gave us webinar kit…the webinar... Voir plus
4,0
Bien
63 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Poor communication & customer service
GetWebinarKit has some issues with customer communication. Recently, they restricted new accounts with ages less than 7 days. This restriction did not allow my leads to register for the webinar. When contacted, the support team informed me that my account was restricted. I had my ads running and went on vacation just to find out on return that my ads were running but the webinar registration was not working. Obviously, that was a loss for me and a poor user experience for my leads. Plus, affected my brand image. My concern is regarding the communication. They should have informed the user as soon as the restriction was implemented. Being a paid customer, I expect good customer service.
30 juin 2024
Avis spontané
Réponse de webinarkit.com
Thank you for your feedback, and we're sorry for the frustration this caused.
The temporary restriction on brand-new accounts was implemented as part of our ongoing efforts to protect the platform from abuse, spam, and fraudulent activity. We understand how important clear communication is whenever changes like this are made, and we appreciate your feedback on that point.
We're also continuously investing in making support faster and more accessible. Today, customers can receive instant answers to the vast majority of questions through **Jenny**, our AI support assistant available directly on our homepage, allowing most common questions and issues to be resolved in seconds. For more complex or account-specific matters, our support team is always available to help.
We genuinely appreciate your feedback regarding communication, and it's something we'll continue improving as we work to provide the best possible experience for all WebinarKit customers.
The lie about the prices
So thought its a good deal but no, they upsell features that are necessary for your webinar to work so you will end up paying 300$ plus monthly fees...now I have to waste my time cancelling subscriptions etc... that's unfair, just tell me from the start how much I shall pay so I can sort out my finances.
12 mai 2022
Avis spontané
Réponse de webinarkit.com
Thank you for your feedback.
We're sorry to hear WebinarKit didn't meet your expectations.
We'd like to clarify one important point for anyone reading this review: the optional upgrades we offer are **not required** for WebinarKit to function or for customers to successfully run webinars. Thousands of businesses use WebinarKit with the core platform alone. Our optional upgrades are designed for customers who want additional capabilities, but they are entirely optional.
We also strive to be transparent about our pricing. The price of the core platform and any optional upgrades are clearly displayed before purchase, so customers can decide exactly which features best fit their needs and budget.
We appreciate your feedback and remain committed to providing one of the most feature-rich and affordable webinar platforms available.
Bad service. No quality
Bad service. In the webinar, the chat doesn't work.
There is no flexibility to modify the pages.
If you want to save your time stay away.
11 avril 2022
Avis spontané
Réponse de webinarkit.com
Thank you for your feedback.
We're sorry to hear WebinarKit didn't meet your expectations.
We'd like to clarify a few points for anyone reading this review. WebinarKit's webinar chat is used successfully by thousands of customers every day, and if it wasn't working in your specific webinar, our support team would have been happy to investigate and help identify the cause.
Regarding customization, WebinarKit offers a wide range of page editing and branding options while maintaining templates that are optimized for webinar registrations and conversions. We continue to expand these capabilities with every major release.
We appreciate your feedback and remain committed to continually improving the platform while providing one of the most feature-rich and affordable webinar solutions available.
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