Curtis Henson, manager of We Buy Any Car.com in Arlington, Virginia, is a great person to deal with - he is very experienced in his business, transparent, efficient and a very courteous pleasant guy... Voir plus
Établissement
Changer d'établissement1611 S. Walter Reed Dr., Suite 102, 22204 Arlington, VA, US
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Lisez les avis des autres
Curtis was very professional, and he works fast. I didn't try to negotiate with him regarding his offer, which was lower than I hoped. Oh, well! My car was in an accident, and I didn't try to hid... Voir plus
From start to finish was amazing. I called to inquire about services and Curtis answered the call and explained how it works and also made follow up calls to help guide me through the process. I wen... Voir plus
We had a fantastic experience with Curtis at We Buy Any Car in Arlington. He was professional, friendly and made the entire process simple and stress-free. The appointment was quick and efficient, a... Voir plus
À propos de l'entreprise
À propos de We Buy Any Car® USA - Arlington, VA
Écrit par l'entreprise
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Écrit par l'entreprise
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Coordonnées de contact
1611 S. Walter Reed Dr., Suite 102, 22204, Arlington, VA, Etats-Unis
- (571) 451-0588
4,9
Excellent
638 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The online estimate was different once…
The online estimate was different once you arrived at the location. I understand that issues with the vehicle can change the offer but the price difference was significantly different. Plus the documentation fee was never explained until the offer was given.
30 mai 2024
Réponse de We Buy Any Car® USA - Arlington, VA
Hello, thank you for taking the time to leave feedback about your experience. We’re sorry to hear there were some surprises during your appointment. We should always communicate that, like any other reputable buyer, we need to perform a physical inspection of the vehicle before we can make a firm offer.
Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the limited information we receive from our customers and not a firm offer to buy your vehicle. Condition plays an important role, and since no two vehicles are the same, any car buyer will need to appraise the vehicle in person.
We record all our calls for quality and training purposes and our leadership team will launch a full review to ensure you were treated fairly and everything was communicated clearly. If our fees and process weren’t explained and followed, we want to know about that and make it right.
Reviewing the detailed notes, photos, and videos of your inspection, the vehicle had a variety of damage we were previously unaware of. The vehicle’s check engine light was illuminated and when we hooked up an OBDII reader it returned a variety of troubling codes. I have included them below for transparency.
P0011 - A Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
P0013 - B Camshaft Position - Actuator Circuit (Bank 1)
P0014 - B Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
The camshaft is an integral part of the vehicle and unfortunately these issues negatively impacted what we could offer. We understand it can be frustrating as it’s not something that can be diagnosed without the proper equipment.
We want all our customers to have a positive experience. We appreciate you taking the time to speak with Area Manager, Patrick, on the phone. He reported a productive and positive conversation. We’re thrilled we could connect directly, listen to your feedback, and address your concerns. We remain committed to giving you the 5-star experience and if there is anything else we can do, please don’t hesitate to call Area Manager, Matt back or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
Warmest Regards,
Kevin, on behalf of We Buy Any Car
Process was easy and faculty quick
Process was easy and fairly quick. I think the price we got for our vehicle was a bit low but that’s the price of convenience and not selling privately.
10 mai 2024
Daniel T
Daniel T. was a great guy to do business with, very professional, friendly, and knowledgable.
8 mai 2024
This company is straight to the point…
This company is straight to the point explains everything to you so you understand it! They get you in and out no playing games!! Oh yeah you get your check in your hand!! If you want to sell your car this the place to go!!!
6 mai 2024
Avis spontané
Ryan and Gerald were both helpful and…
Ryan and Gerald were both helpful and went extra miles assisting to help me sell both of our cars. I went to car dealer before going to webuyanycar, dealer were out to get your car at the lowest price possible. At webuyanycar, process was easy and was had good experiences selling cars.
2 mai 2024
He was very courteous
He was very courteous; he explained clearly why they offered me the amount for my car and did his best to ensure my satisfaction. I felt confident with my decision to sell my car to them.
1 mai 2024
Easy and simple car selling process
Made it super easy and quick to sell my car. Left within an hour with check in hand
28 avril 2024
Don’t go to We Buy Any Car!
The given estimate was $5750, but I was offered only $4000. I had no serious damages and the mileage was 90000 miles for 2010 Corolla. Carvana and Car Max gave me $5000 for estimate. I negotiated and got $4500. I should have gone to other car buyers.
28 avril 2024
Réponse de We Buy Any Car® USA - Arlington, VA
Hi CS and thank you for responding to our request to review the customer service experience delivered by our team in Arlington, VA. We are as disappointed as you to learn that they did not provide the five-star customer service experience that we are famous for and we're keen to understand how we could have done better.
Like any reputable buyer, including CarMax and Carvana, the online valuation is an estimate based on the information you share with us. We expect a used car to have some minor wear and tear but do have to take into account serious issues like the large dent to the passenger side quarter that cannot be repaired using a low-cost PDR (Paintless Dent Removal). It is important to disclose any issues when selling a used vehicle to avoid any disappointment during the in-branch appraisal.
Despite the issues, which were explained to you before you accepted our offer, we are pleased we were able to make you an offer you were happy to accept and sorry not to have earned your five-star review. I have asked your local Area Manager to personally handle your complaint and find a way to restore your faith in our team. We have tried reaching out to you several times by phone and email but have not been successful at getting a response back from you.
We take our customer service reputation very seriously, which is why we have a 4.9 star rating on every major review platform versus CarMax (1.8 stars on Trustpilot) and Carvana (4.3 stars on Trustpilot). Giving you a five-star customer service outcome is our top priority. We remain committed to addressing your concerns and kindly ask you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com
Kind regards,
Kevin, on behalf of webuyanycar.com
rep was a nice guy.
26 avril 2024
Love how easy is working with them
Love how easy is working with them, and they very friendly and cooperatives, I have deal with more then once.
I really appreciate them.
25 avril 2024
Easy!
My husband and I had a good experience selling our car. The process was very easy. The offer was fair and we were out the door with a check in about an hour.
19 avril 2024
Totally recommended
It was fast, easy and convenient, they gave me a good offer and also they have rides home.
17 avril 2024
Good experience!
Working with Ryan was great and I was grateful for the bit of extra we were able to get for my car that was so run down! A positive experience overall :)
11 avril 2024
Ryan was great and the deal went smooth…
Ryan was great and the deal went smooth and painless!
7 avril 2024
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