I love weRchristmas and their products, have been using them a good few years, when I’ve had a problem they’ve sorted it, their Christmas tree storage bags are the best around. My trees are stunning.... Voir plus
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Lisez les avis des autres
Customer service was on point. The lovely Holly went above and beyond to make sure my order got to me! Great to support a company that actually cares about their customers.
L'entreprise a répondu
Excellent delivery service and item arrived well packaged and not damaged. Took the opportunity of the sale to order a new Christmas tree, it’s not been opened yet but I’m sure it will be of excellent... Voir plus
L'entreprise a répondu
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At WeRChristmas, our family values and commitment to customer satisfaction guide everything we do. Just like the warmth of a festive gathering, we aim to bring joy, togetherness and a touch of Christmas magic into every home. Our range of Christmas trees, garlands, wreaths, enchanting décor and magical lighting is thoughtfully curated to help you create a truly memorable festive season. Every item is carefully selected and rigorously tested to ensure exceptional quality, lasting value and years of enjoyment. Family is at the heart of our brand, and we bring that same spirit of care into every aspect of our business. We believe in offering products you can trust, crafted to high standards and designed to elevate your Christmas celebrations. Everything we create is made with you in mind, helping you build magical moments with the people who matter most. We also believe in celebrating responsibly. From ethical sourcing to reducing our environmental impact, we’re committed to ensuring a greener Christmas for future generations. From our family to yours, WeRChristmas is here to help you make the most wonderful time of the year truly unforgettable.
Coordonnées de contact
Marine Drive, PR9 9LY, Southport, Royaume-Uni
- support@Werchristmas.co.uk
- werchristmas.co.uk
4,4
Excellent
9 k avis
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easy to order at a good price
easy to order at a good price, quick delivery and well packaged item and looks good in my garden
22 juin 2026
Réponse de WeRChristmas
tony wright,
We're happy to hear that you found our ordering process easy and the price good. It's great that the delivery was quick and the item was well-packaged, and that it looks good in your garden!
WeRChristmas Team
Love WeRChristmas products!
Love WeRChristmas products, I already have one of their real looking Christmas trees, and am an avid collector of their glass baubles.
Very quick delivery and value for money.
I wish I could attach a photo of last Christmas’s tree and bauble style for that year.
12 juin 2026
Réponse de WeRChristmas
Michelle Graham,
We're so glad you love our products and are a collector of our glass baubles! We appreciate your positive feedback on delivery and value.
WeRChristmas Team
Réponse de WeRChristmas
Eliza,
We're happy you enjoyed our quick delivery and easy ordering process. Thank you for your positive feedback!
WeRChristmas Team
Awful customer service
Awful customer service. Reached out regarding issue and received the worst support. I definitely would never use this company again. The pre lit tree was terrible quality. It looked like the lights were an after thought. Morgs at customer service couldn't have cared less.
26 novembre 2025
Réponse de WeRChristmas
Tristan Waite,
We are truly sorry to hear about your negative experience with our customer service and the quality of your pre-lit tree. We appreciate you bringing these issues to our attention, and we are reviewing your feedback to improve our support and product quality.
The team have reached out to you.
We R Christmas team
WeRChristmas Team
Fab site
Have used this site for all my outdoor christmas decorations and never been disappointed. Lots of chouce, good quality products and a fair prices. Thank you. 😃
1 juin 2026
Réponse de WeRChristmas
We're so happy to hear you've consistently enjoyed our outdoor Christmas decorations! We appreciate your kind words about our selection, quality, and prices.
WeRChristmas Team
Really nice product at a reasonable…
Really nice product at a reasonable price, absolutely superb customer service.
I had an issue with some of the lights I bought and they sorted it out without any problems at all,
Will definitely use again
1 juin 2026
Réponse de WeRChristmas
We are so pleased you enjoyed our product and found our customer service superb. We appreciate you highlighting our team's efficient resolution of your issue. We look forward to serving you again!
WeRChristmas Team
Good products that look great
Excellent selection of products to choose from. Easy to order and quick delivery. The lights I have purchased were very easy to link together and look great in the garden.
26 mai 2026
Réponse de WeRChristmas
We're so pleased you found our product selection excellent and the ordering process easy with quick delivery. It's wonderful to hear the lights look great in your garden!
WeRChristmas Team
Réponse de WeRChristmas
We are so pleased to hear you enjoyed your tree!
WeRChristmas Team
Réponse de WeRChristmas
We're glad you had a great experience with our product and shipping. We appreciate your feedback!
WeRChristmas Team
Réponse de WeRChristmas
We're happy you received a quality product delivered swiftly. Thank you for your feedback!
WeRChristmas Team
I found the perfect set of lights for…
I found the perfect set of lights for my display but on arrival 2 of the strings didn’t work, I contacted their customer service team and received excellent support from Holly and after some diagnostics replaced the faulty strings at no charge.
Absolutely excellent customer service
3 juin 2026
Avis spontané
Réponse de WeRChristmas
We're so glad we could help resolve the issue with your lights quickly and efficiently. We appreciate you sharing your positive experience with our customer service team!
WeRChristmas Team
Gr8 Service
Ordered online.
Kept up to date with delivery details.
Delivery intact and as Ordered.
Gr8 Service
15 novembre 2025
Réponse de WeRChristmas
We're so glad to hear you had a great experience with our online ordering and delivery! Thank you for your kind words.
WeRChristmas Team
Great company to deal with
Great company to deal with , quality products . Quick Delivery .
26 mai 2026
Réponse de WeRChristmas
Wendy Brennan,
We're happy to hear you appreciate our quality products and quick delivery! We value your feedback.
WeRChristmas Team
Fast reliable and our house looked…
Fast reliable and our house looked amazing. Thank you
5 janvier 2026
Réponse de WeRChristmas
Adrian Moore,
We're so glad your house looked amazing! We appreciate your kind words.
WeRChristmas Team
Réponse de WeRChristmas
We're glad you were happy with our service. Thank you for your kind words!
WeRChristmas Team
I ordered a huge amount of curtain…
I ordered a huge amount of curtain lights and wanted more, unfortunately some of the curtain lights are not working, I have repeatedly emailed the company and asked them to please call me, they say they don’t this, they only have email communications. This is such a shame as the lights if they work look great. I’m supposed to be able to keep adding lights up to 12000 lights, I have put 2000 lights and it won’t work with any more. I have paid £1500 and wanted to get more as this is only a 1/4 of the room and they haven’t come back to me after multiple emails and yes I’m begging for them to get in touch. If the customer service doesn’t improve i wouldn’t order from them at all.
I will update this if I get a response from them.
Updated review, the lady has now given me her phone number and we have ran through my questions and queries, this for me is so much easier than endless emails and trying to explain things in emails . All has been resolved. So I can now say I’m extremely happy with the service.
The lights look fantastic and I’m hoping to get it all finished and I have added more.
20 mai 2026
Avis spontané
Réponse de WeRChristmas
We appreciate you sharing your experience and feedback regarding the curtain lights. We are truly sorry to hear about the issues you've encountered with the lights not working and the difficulties with our communication process. We understand your frustration, especially given the significant investment and your desire to complete your project. We are actively reviewing your case to understand what went wrong and currently reaching out to you directly to resolve this.
WeRChristmas Team
Quality product at very reasonable price.
Quality product at very reasonable price. Speedy delivery.
10 décembre 2025
Réponse de WeRChristmas
Raj,
We're happy you received a quality product at a reasonable price, delivered quickly.
WeRChristmas Team
Great product and timely delivery
Excellent product at again a good price, packaging was adequate and postage was done in a timely manner.
Communication between the company was good
11 mai 2026
Réponse de WeRChristmas
We're happy to hear you found our product excellent and well-priced. We appreciate your positive feedback on our communication and timely postage.
WeRChristmas Team
Excellent quality
Purchased some Christmas baubles for our annual event. Always good quality and they were delivered speedily. Excellent service as usual.
11 mai 2026
Réponse de WeRChristmas
We're so pleased you found our Christmas baubles to be of good quality and that delivery was speedy. We appreciate your continued support!
Kind Regards,
WeRChristmas Team
Réponse de WeRChristmas
We appreciate your kind words!
Many Thanks,
WeRChristmas Team
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