WeseecaseAvis 

28
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Already dropped my phone twice since getting this case, still no wobbles or loose parts. The kickstand moving in and out has a click sound, feels much more solid than my old rubber cover. Didn't expec... Voir plus

Noté 5 sur 5 étoiles

Wrong case was sent, contacted customer service and within minutes my complaint was resolved. The correct case is in the mail. Easy fast response

Noté 2 sur 5 étoiles

Took some time with the delivery - although i understand this is not generally something that you would have control around The round pieces protecting the cameras have split and cracked and i h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The company advertised 12h dispatch yet I purchased an item 12 days ago and the tracking that only went live after 6 days has had the package in it’s original location in China for the last 6 without... Voir plus

L'entreprise a répondu


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(28)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The case does not live up to the…

The case does not live up to the expectation the kickstand does not hold the phone up. It keeps falling down. I would like a total refund.

31 mai 2026
Avis spontané
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Réponse de Weseecase

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@weseecase.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

item came broken

20 mai 2026
Avis spontané
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Réponse de Weseecase

Dear Valued Customer,
Thank you very much for taking the time to provide us with your feedback.
We sincerely apologize that your package was damaged during transit, resulting in the product being unusable. We fully understand the inconvenience and disappointment this has caused you. Ensuring that your product arrives in perfect condition is our fundamental responsibility.
Please send your order details and relevant photos to our customer service email address: service@weseecase.com. Our professional customer service team will prioritize verifying and processing your request within 24 hours of receiving your email and provide you with the best possible solution.
We kindly ask you to give us an opportunity to make amends. We will handle this matter properly until you are completely satisfied. Thank you again for your trust and patience.

Noté 3 sur 5 étoiles

Sturdy kickstand gets daily use

Already dropped my phone twice since getting this case, still no wobbles or loose parts. The kickstand moving in and out has a click sound, feels much more solid than my old rubber cover. Didn't expect the weight to be this heavy in hand, which is actually a plus for me.

18 mai 2026
Noté 1 sur 5 étoiles

SAVE YOUR MONEY!!

Ordered a phone case for my iPhone 15 Pro Max, but it doesn't fit properly. Contacted the seller, but never received a response. Waste of money.

2 mars 2026
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@weseecase.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Noté 5 sur 5 étoiles

Wrong case was sent

Wrong case was sent, contacted customer service and within minutes my complaint was resolved. The correct case is in the mail. Easy fast response

4 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Took some time with the delivery

Took some time with the delivery - although i understand this is not generally something that you would have control around

The round pieces protecting the cameras have split and cracked and i have not to my knowledge dropped the phone - disappointed with this as the rest of the case looks very nice and seems to be doing the job, although i will now have to replace it

10 octobre 2025
Avis spontané
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Réponse de Weseecase

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If your item is damaged, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@weseecase.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

he case is not magnetic

23 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@weseecase.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

I dont like that the back parts is…

I dont like that the back parts is broken on the 5th day.

8 novembre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@weseecase.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 5 sur 5 étoiles

buena entrega

el paquete llego en buen estado y el producto llego de acuerdo a como lo vi en la publicidad
bien hecho.

5 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I wish I had come here to read the…

I wish I had come here to read the reviews before falling for the scam. Customer service is worse than appalling. Your email will get automated response no matter how many times you send it and they’ll be happy to shamelessly keep your money for an item you never received.

29 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 2 sur 5 étoiles

Customer service was responsive

I contacted customer care regarding my order which hadn’t been dispatched after 10 days. The team was responsive and a full refund was issued promptly.

10 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear Valued Customer,
Thank you for your review.
We're delighted to hear your issue has been resolved. Please feel free to reach out to us at service@weseecase.com for any feedback. Our dedicated customer service team will respond within 24 hours. If you're satisfied with our service, we would greatly appreciate it if you could update your review and share your experience. We sincerely thank you for your support and look forward to serving you again.

L’expérience Trustpilot

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