WeseecaseAvis 

28
TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Already dropped my phone twice since getting this case, still no wobbles or loose parts. The kickstand moving in and out has a click sound, feels much more solid than my old rubber cover. Didn't expec... Voir plus

Noté 5 sur 5 étoiles

Wrong case was sent, contacted customer service and within minutes my complaint was resolved. The correct case is in the mail. Easy fast response

Noté 2 sur 5 étoiles

Took some time with the delivery - although i understand this is not generally something that you would have control around The round pieces protecting the cameras have split and cracked and i h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The company advertised 12h dispatch yet I purchased an item 12 days ago and the tracking that only went live after 6 days has had the package in it’s original location in China for the last 6 without... Voir plus

L'entreprise a répondu


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,8

Tous les avis

(28)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I wish I could have given it zero (0)…

I wish I could have given it zero (0) stars but I can't. I placed an order with them and promptly received an email indicating that all was OK and my order was sent to the courier (shipper).

Shipper then said that they had my order but its been two weeks now and my item can't be delivered.

Total scam

1 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

This is a scam do not buy

This is a scam do not buy. Ordered a sparkly five angle flower and got a plain black case I could have bought for a pound not the £13 they scammed me out of.

9 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

BUYER BEWARE.....FRAUDULANT

After being sent items of the lowest quality (Totally not what was advertised or ordered) imaginable, and then offering discount after discount to keep them.

They finally said they would refund only after I returned the garbage they sent at my cost. NO!!! Paypal ruled in my favour, furnished me with a refund.

Weseecase said they would refund only if I CLOSED the case with PayPal.....DO NOT!!!! Another one of their scam to keep your money.

3 octobre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Ordered an advertised phone stand with…

Ordered an advertised phone stand with charger as in the photo on their website. What came from China was NOTHING like I ordered.
Their solution was send it back to China and pay international shipping… OR they offer an £11.00 refund on something I paid £25.00 for
DO NOT use them as they clearly have no control or care about their suppliers.
You have been warned. Wish I’d read the reviews before using this company

23 septembre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

This is a SCAM

This is a SCAM, do no buy from them.
Bought a charger stand from them and what turned up was a cheap plastic imitation that doesn't even charge your phone!!! Complained via email and through Paypal but they are refusing to give me a full refund. Opened a case with Paypal's resolution centre (which they keep trying to get me to close) so hopefully I get all my money back that way.

15 septembre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If your item does not work, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

The company advertised 12h dispatch yet…

The company advertised 12h dispatch yet I purchased an item 12 days ago and the tracking that only went live after 6 days has had the package in it’s original location in China for the last 6 without moving! They don’t responded to emails for days and when they do are generic no help at all. Don’t believe the hype on FB.

8 septembre 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Noté 1 sur 5 étoiles

Don't buy

Don't buy - totally shit product and customer service!

They answered me here that they will take contact within 24hrs. Now it is 48 hrs since I send them an e-mail, still no answer... so their customer service is as bad as it can be!

27 août 2025
Avis spontané
Logo de Weseecase

Réponse de Weseecase

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@weseecase.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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