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Lisez les avis des autres

Noté 5 sur 5 étoiles

So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have ordered 3 bathrooms and a downstairs cloak through WestOne Battersea and the whole process has been a joy! We were lucky enough to be guided through everything by Jo who was fantastic.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very grateful for Susan’s help with our cloakroom refurb. Her patience & expertise meant we were able to bring our small project to fruition, with an excellent choice of fittings. Many thanks!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience working with Lily at West One and I couldn’t be happier with the results. Lily was so helpful and gave me a lot of good advice. She kept everything moving very smoothly a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de salle de bains
  2. Rénovateur de salle de bains
  3. Décorateur d'intérieur

Écrit par l'entreprise

Established in 1978, West One Bathrooms have long been regarded as Europe's most illustrious and innovative supplier of bespoke bathrooms. From the beginning, the essence of the company has always been to deliver a tailored and unique end-to-end solution sales and design service, offering clients the widest selection of products paired with exceptional advice and service. A visit to any of our showrooms throughout London and the South East is to truly experience and understand the vast product portfolio of over 750 global manufacturers that we are able to offer clients unrivalled access to, as well as extensive bespoke options. The designers within our Award Winning Design Team are skilled to plan any type of bathroom, irrespective of size or shape, and provide expert advice to guide the whole process.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience

I had an excellent experience working with West One Bathrooms, specifically with Faye in the Mayfair branch.

Faye helped me choose all of the required items for my full bathroom renovation, had great product suggestions, and was very patient and collaborative in working with my budget (offering alternative versions of items where needed).

The delivery process was incredibly smooth and when there was an incorrect product substitution caused by the supplier, Faye was able to correct the issue within a day.

Would highly recommend West One Bathrooms to anyone looking for a bathroom supplier.

7 novembre 2024
Avis spontané
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Réponse de West One Bathrooms

Hi Dhalia,

Thank you so much for sharing your experience with us! We're delighted to hear that Faye provided you with attentive, collaborative service throughout your bathroom renovation. It’s wonderful to know that her product knowledge, recommendations, and flexibility in finding solutions within your budget made a difference.

We’re also pleased that the delivery process went smoothly and that any issues were swiftly resolved.

Your recommendation means a great deal to us, and we look forward to the opportunity to help you again in the future!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

We have worked with West One Bathrooms…

We have worked with West One Bathrooms since we set up our interior design company over twenty years ago! Their consultants’ knowledge is exceptional; the order process and deliveries have always been excellent. We would thoroughly recommend West One Bathrooms to all our clients.

5 novembre 2024
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Réponse de West One Bathrooms

Hi Caroline,

Thank you so much for your kind words and for your loyalty over the past two decades—it has been an absolute pleasure working alongside you and supporting your projects. We take great pride in our team’s expertise and commitment to delivering a seamless experience, and your feedback means a such a lot to us.

We look forward to many more successful collaborations together!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Amazing products and super helpful

Amazing products and super helpful, lovely, friendly staff. Lily has designed me two stunning bathrooms taking into account budget and taste. Highly recommend

12 septembre 2024
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Réponse de West One Bathrooms

Hi Jane,

Thank you so much for taking the time to leave your feedback for Lily, its really appreciated!

Best wishes,
West One Bathrooms

Noté 5 sur 5 étoiles

Efficient, Professional, Responsive

I had an very positive experience working with Susan at WestOne Bathrooms in Clerkenwell. Susan is an experienced, efficient professional with a wide range of ideas who knew how to provide the right input whilst remaining respectful of my budget for the project. The team also put me in touch with a very high quality and experienced builder to implement the project. I would definitely use WestOne for any future projects

15 juillet 2024
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Réponse de West One Bathrooms

Dear John,

Thank you so much for taking the time to leave a review, we are delighted to hear of your experience of working with Susan and thank you for choosing West One Bathrooms!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Oxshott - Robert S is kind, knowledgeable and patient

Robert at Oxshott was very knowledgeable and offered different options on products to suit my budget.
He has plenty of experience on piecing together the items and is happy to research products for you.
I look forward to the items arriving and once fitted I am happy to share some photos!

20 mai 2024
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Réponse de West One Bathrooms

Dear Tracey,

Thank you for taking the time to leave a review, thank you for your kind feedback and we hope your bathroom looks fabulous once all installed.

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

Very happy with the all round service

Katie was immensely helpful with the redesign of our Cloakroom and En-Suite shower room. Her idea's were spot on and we are very happy with the final results. Throughout the process Katie was able to respond swiftly to any of our questions and resolve any potential delays.

20 mai 2024
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Réponse de West One Bathrooms

Dear Peter,

Thank you so much for taking the time to share your kind feedback regarding the redesign of your bathrooms with Katie. We are thrilled you are happy with the spaces.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Deep Ladhar has been a tremendous help…

Deep Ladhar has been a tremendous help to us in designing and selecting sanitary ware for the bathrooms and cloakroom for our new build house. The promptness of his responses to any manner of enquiry or request has been the sort of thing we all hope for but rarely receive.

23 avril 2024
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Réponse de West One Bathrooms

Dear Ian,

Thank you for taking the time to leave a review, thank you for your kind feedback.

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

One of the most important exhibitions…

One of the most important exhibitions in London to buy a different and elegant bathroom
Mr. Deeb, the showroom manager, is a professional who makes my choice easier because of his good taste

22 avril 2024
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Réponse de West One Bathrooms

Dear Ahmed,

We'd like to thank you for taking the time to leave a review, thank you for your kind feedback.

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

Top class design and support from…

Top class design and support from Kirsten. We were renovating a small en-suite bathroom and space was tight. Kirsten came up with a design that maximised the space using well chosen bathroom fittings and furniture. We are very pleased with the results.

19 avril 2024
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Réponse de West One Bathrooms

Dear Jonathon,

Thank you for taking the time to leave a 5* review for Kirsten! We are so pleased to hear you are happy with the results, we hope you enjoy your new space.

Kindest,

West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

Kirsten at Westone bathrooms

Kirsten is friendly, knowledgeable, very helpful and professional - thank you Kirsten for always looking after us so well.

14 avril 2024
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Réponse de West One Bathrooms

Dear Jessica,

Thank you for leaving a 5* review, we will share this with Kirsten. Many thanks for continuing to choose West One Bathrooms.

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

Harrison at the Wandsworth store…

Harrison at the Wandsworth store project managed our family bathroom and en suite. He helped design and select everything we needed, nothing was too much trouble. Excellent service and quality fixtures & fittings.

25 mars 2024
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Réponse de West One Bathrooms

Thank you very much for taking the time to leave a review for Harrison! We hope you enjoy your new bathrooms!

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

My experience with West One Bathrooms…

My experience with West One Bathrooms was nothing short of exceptional. From the moment I entered their showroom, I felt welcomed by their knowledgeable team. They guided me through their impressive collection, catering to my unique style and budget effortlessly. The seamless purchasing process and swift delivery instilled confidence in my decision. Their recommended installation service brought my vision to life with meticulous attention to detail. For a personalized bathroom transformation that surpasses expectations, West One Bathrooms stands out as the ultimate choice.

6 mars 2024
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Réponse de West One Bathrooms

Dear Maria,

Thank you so much for taking the time to leave such a lovely review, we are delighted to hear of your experience and thank you for choosing West One Bathrooms!

Kindest,
West One Bathrooms Customer Care

Noté 5 sur 5 étoiles

Recommending West One Mayfair

I thoroughly recommend West One Bathrooms, specifically Karina at the Mayfair branch who always goes above and beyond when it comes to customer service. I’ve used Karina on several projects, her attention to detail and knowledge of the products available meant each project ran smoothly. She has made West One Mayfair my go to supplier for builds.

12 janvier 2024
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Réponse de West One Bathrooms

Thank you so much for taking the time for you to leave a review for Karina, your feedback is much appreciated!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Great customer service

Great customer service, Tiago spent so long helping us choose from a myriad of options, adding clarity and economy - we are very happy with the prices and quality of all the fittings and would not go anywhere else to choose a bathroom.

28 février 2024
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Réponse de West One Bathrooms

Dear Charles,

Thank you very much for leaving a 5* review, your feedback is much appreciated. We are delighted you are pleased with the service and products received.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable advice that makes specifying bathrooms easy. Amandeep can help you create a coherent and strong design for a new bathroom or upgrade an existing bathroom with the most appropriate choices. Technical, value driven and expert - you save time and money consulting Amandeep at this showroom.

19 février 2024
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Réponse de West One Bathrooms

Dear Camilla,

Thank you very much for taking the time to leave your review for Amandeep, we are delighted to read your feedback!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Great products and excellent bathroom…

Great products and excellent bathroom designs from Louise in Tombridge Wells. High end bathrooms achieved with an individual touch in each. Thank you!

21 février 2024
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Réponse de West One Bathrooms

Dear Diana,

Your feedback is much appreciated, thank you so much for taking the time to leave a review. We are delighted to read you are pleased with each of your bathrooms.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

I purchased two Burlington sets from…

I purchased two Burlington sets from Karina at West one Bathrooms, very happy with the products and service that I received. Nothing seem too much trouble, and the sets were delivered on time as promised.

8 février 2024
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Réponse de West One Bathrooms

Dear Mark,

Thank you very much for leaving a 5* Review, your feedback is much appreciated. We are delighted you are pleased with the service and products received.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

I went to WEST ONE bathrooms in…

I went to WEST ONE bathrooms in Battersea for advise on a renovation in France. I was fortunate to meet AMANDEEP, who helped us sort out what we needed. We could not be more grateful for his knowledge, expertise, advise, efficiency and patience. Thank you so very much.

charles and ani depasse

3 février 2024
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Réponse de West One Bathrooms

Dear Ani,

Thank you so much for taking the time to leave a 5* review. We are so delighted to hear of your experience and pleased we were able to help you with your renovation.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Big thanks to Amandeep

Big thanks to Amandeep. Travelled from Australia originally to buy Thomas Crapper toilet and accessories. Got these as well as some stunning Swadling gear for the bathroom. Initially spoke to Amandeep on the phone then met in the showroom. He was very knowledgeable and helpful in the selection of items. No push and very patient as I texted and called my wife in Australia to discuss various options. Will certainly contact Amandeep again if we need any more bathroom/toilet gear.

18 janvier 2024
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Réponse de West One Bathrooms

Thank you so much for taking the time to leave such a lovely review for Amandeep and its incredible to hear you travelled half way around to world to make your purchase - a quintessentially British choice with Thomas Crapper!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Tiago Vitor Outstanding Service

Tiago Vitor was absolutely superb with the service he provided us. He was charming helpful and went the extra mile to find us the right products at the right price. He managed the delivery and invoicing most efficiently. On the day of installation he responded immediately when we thought we needed a particular part. Thanks to his excellent service we have installed a loo and sink effortlessly and they look great. Thank you Tiago

13 janvier 2024
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Réponse de West One Bathrooms

Dear Paul,

Your feedback is much appreciated, thank you for taking the time to leave a review. We are delighted to read this and glad your bathroom is looking great!

Kindest,
West One Bathrooms

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