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Lisez les avis des autres

Noté 5 sur 5 étoiles

So pleased we went with West One Bathrooms. Louise from the Tunbridge Wells showroom was so knowledgeable and really helped us with finalising our design and troubleshooting when issues arose during... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have ordered 3 bathrooms and a downstairs cloak through WestOne Battersea and the whole process has been a joy! We were lucky enough to be guided through everything by Jo who was fantastic.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very grateful for Susan’s help with our cloakroom refurb. Her patience & expertise meant we were able to bring our small project to fruition, with an excellent choice of fittings. Many thanks!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience working with Lily at West One and I couldn’t be happier with the results. Lily was so helpful and gave me a lot of good advice. She kept everything moving very smoothly a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de salle de bains
  2. Rénovateur de salle de bains
  3. Décorateur d'intérieur

Écrit par l'entreprise

Established in 1978, West One Bathrooms have long been regarded as Europe's most illustrious and innovative supplier of bespoke bathrooms. From the beginning, the essence of the company has always been to deliver a tailored and unique end-to-end solution sales and design service, offering clients the widest selection of products paired with exceptional advice and service. A visit to any of our showrooms throughout London and the South East is to truly experience and understand the vast product portfolio of over 750 global manufacturers that we are able to offer clients unrivalled access to, as well as extensive bespoke options. The designers within our Award Winning Design Team are skilled to plan any type of bathroom, irrespective of size or shape, and provide expert advice to guide the whole process.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you Lily at West One Battersea

Lily at West One Battersea was wonderful from start to finish - especially as, apart from my initial in-store meeting with her, everything was handled long distance! She is knowledgeable, responsive and extremely helpful and even with a last minute tile problem was able to resolve it in less than 12 hours! We are delighted with the look of our new bathroom and the quality of the fixtures and fittings so much so that our daughter is now hoping to work with Lily to renovate the bathrooms in her new home.

1 mai 2023
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Réponse de West One Bathrooms

Dear Frances,

Thank you so much for taking the time to leave a review for Lily. We are so pleased to hear of your experience and glad you are happy with the final result. We look forward to helping your daughter too!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Tiago was such a help

Dealing with Tiago was such a help. He provided solutions to our requirements at every stage and was wonderfully helpful.

2 mai 2023
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Réponse de West One Bathrooms

Hi Fatima,

Thank you very much for taking the time to leave a review, it is a pleasure to hear of your experience.

Kindest,
West one Bathrooms

Noté 5 sur 5 étoiles

Great experience with West One

Great experience with West One. Lily was very helpful in the design process and put us in touch with a great installer. A very good experience from start to finish.

23 mai 2023
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Réponse de West One Bathrooms

Hi Matthew,

Thank you so much for taking the time to leave a review! We are so pleased to hear of your experience with Lily in our Battersea Showroom and hope you enjoy your new bathroom!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Great experience!

I found Amandeep Ladhar to be incredibly helpful, he accommodated a return outside of the return window and when I found some parts missing from a shower screen I had ordered months ago but was only just having installed he went out of his way to get the missing parts supplied to me very quickly.

In addition to the excellent customer service all the products are beautiful and fit perfectly in my new bathroom.

28 avril 2023
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Réponse de West One Bathrooms

Thank you so much for taking the time to leave a review for your experience with Amandeep in our Battersea showroom, we are pleased to hear everything went smoothly with the return and missing parts. We hope you enjoy your new bathroom!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Reliable company

Great service, John H ironed out a number of potential difficulties with shipping items to France.
Great products, price and attitude.

I will definitely be buying from WOB again.

19 avril 2023
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Réponse de West One Bathrooms

Thank you so much for taking the time to leave a great review for John in our Online team. We are so pleased to hear of your positive experience, thank you for sharing.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Great purchasing experience

Great purchasing experience, Karina has been very helpful and communication was flawless !

20 avril 2023
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Réponse de West One Bathrooms

Hi Ben,

Thank you so much for taking the time to leave a review for Karina in our Mayfair Showroom!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Kirsten was enormously helpful

Kirsten was enormously helpful. She came up with some great ideas and drew up some plans. She provided excellent advice, taking our preferences into consideration but also offering her own views. She was incredibly knowledgeable about everything to do with bathrooms and displayed a passion and dedication to her work. She was always available, and willing to work late to help us get our designs ready within our deadlines. I couldn’t recommend her enough.

1 février 2023
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Hi Lorenzo,

Thank you so much for taking the time to leave a review for Kirsten, we are so delighted to hear of your experience!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

We worked with Laura at Oxshott branch…

We worked with Laura at Oxshott branch and she was fantastic - listened to the brief, was on point on costs and great ideas and design, would highly recommend

9 mars 2023
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Réponse de West One Bathrooms

Hi Matt,

Thank you so much for taking the time to leave a review for Laura in our Oxshott Showroom. We are so pleased to hear and hope you enjoy your new bathroom!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Professionalism & Quality

I cannot thank Andy Reynolds in the Battersea Branch enough for his assistance during my bathroom rennovation! He brings deep expertise, unlimited patience, guidance & professionalism. I appreciate how quick he is, advises on pros & cons, shares multiple options and lets the customer decide. I visited different bathroom providers before West One, and not once did I enounter such a skilled & kind consultant. Every issue I brought to Andy's attention was resolved asap. Thanks Andy!

24 mars 2023
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Réponse de West One Bathrooms

Hi Kleopatra,

Thank you so much for taking the time to leave such a lovely review for Andy in our Battersea Showroom. We are so delighted to hear of your experience and hope you enjoy your new bathroom!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Kevin at Battersea, the man to see if you plan to refurbish your bathroom!

A big THANK YOU to Kevin at the Battersea Showroom! He is very service minded,knows the brands and gives great recommendations .We were unsure about the layout too as the bathrooms aren’t spacious but end result is very elegant and very functional at the same time.

21 mars 2023
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Réponse de West One Bathrooms

Hi Christina,

Thank you so much for taking the time to leave a review for Kevin in our Battersea Showroom. We are so pleased to hear of your experience and that you are happy with your bathrooms!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

great service from beginning to end

great service from beginning to end. Kirsten was excellent.

15 mars 2023
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Réponse de West One Bathrooms

Hi Taylor,

Thank you so much for taking the time to leave a review for Kirsten, we are so pleased to hear of your experience.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Brilliant service and end product

West One service throughout the whole process - from recommended tiles, colour schemes and overall lay out - was brilliant!
End product is beyond our expectations and we're very happy.
Alberto - special thanks for guiding us through this superbly!

3 mars 2023
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Réponse de West One Bathrooms

Dear Rich,
Thank you so much for taking the time to leave a review for Alberto, we are so delighted to hear that the end product has exceeded your expectations. We hope you enjoy your new bathroom and will pass on the thanks to Alberto.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Style, quality and professionalism

West One Bathroom has an interesting variety of bathroom furniture brands, and there I found the style and quality I was looking for.
I went to the Kings Road showroom and the staff are welcoming and friendly.
Yessica has been following my projects attentively and professionally for a few months, and with kindness and patience she is able to satisfy my needs and solve all the problems.
Furthermore, her positive energy stimulates study in choosing the best solutions, respecting the style I requested.
My bathrooms are beautiful! Thank you Yessica, you are a great help.

3 mars 2023
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Réponse de West One Bathrooms

Dear Daniela,
Thank you so much for taking the time to leave such a great review for Yessica in our Kings Road Showroom. We are delighted to hear and will pass onto Yessica.
We hope you enjoy your new bathrooms!
Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Battersea showroom success

We have been working with Amundeep at the Battersea showroom for many months now, as we work through our house renovation. He has been wonderfully helpful in guiding us through the selection process and his knowledge has been invaluable. We have had many amends to our order along the way and Amundeep has always come up with a solution we can work with. The whole process can sometimes feel overwhelming, though if you partner with the right people and business, then it makes a huge difference. Highly recommend.

25 janvier 2023
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Réponse de West One Bathrooms

Hi Nicole,

Thank you so much for taking the time to leave a review for Amandeep in our Battersea showroom. We are so pleased to hear he's guided you throughout the process!

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

West One Bathrooms, Excellent Service, Laura / Oxshott

We had searched specific bathroom components and West One Bathrooms stocked the range we liked. When we spoke to Laura at the Oxshott branch we knew we had found the best retailer and sales rep after having experienced other stores previously. She was informative regarding the pros and cons of different styles, materials, brands and finishes. We came away confident about our order and reassured about lead times and delivery. The bathroom is now completed without any issues from any of our purchases. I'd like to thank Laura for all her help, I wish all my renovations were this easy, thank you.

17 décembre 2022
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Réponse de West One Bathrooms

Hi Engin,

Thank you so much for taking the time to leave a review for Laura in our Oxshott showroom. We are so pleased to hear Laura made the process easy for you and helped you to create your new bathroom.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

West one bathroom reno

We had been working with west one’s competitors but had and really were quite disappointed with the service. Therefore, we thought we would try west one and was very impressed with Amandeep’s customer service. He was resourceful, thoughtful and very quick to respond to all our questions. We are very happy with the customer service and more importantly with the soon to be installed bathroom he has helped us put together. A very big thanks to Amandeep.

15 décembre 2022
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Réponse de West One Bathrooms

Hi Tara,

Thank you so much for leaving such a kind review for us. We are so pleased to hear of your experience with Amandeep and glad we could have helped in creating your new bathroom.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Painful made easy!

I have just had to go through painful process of doing kup two bathrooms and starting from scratch. Andy Reynolds in the Battersea Branch made this a total joy and I can only thank him in addition for his unlimited patience and guidance. How it all looks when up and running who knows but that is down to my taste. Would ALWAYS recommend Westone Bathrooms to anyone.

19 janvier 2023
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Réponse de West One Bathrooms

Hi Jane,

Thank you very much for your kind review for Andy in our Battersea showroom, we are so pleased to hear the experience was seamless for you! We hope you enjoy your new bathroom.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Really great service

Really great service! Our salesperson Lily Dragan helped us create a really beautiful bathroom that fit the space and was exactly what we were looking for. She worked with us through designs and product selection and was helpful and responsive throughout. Using West One means you get trade discounts on their wide range of products and brands so that was also helpful.
Highly recommend!

1 novembre 2022
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Réponse de West One Bathrooms

Hi Jason,

Thank you so much for taking the time to leave a review for Lily in our Battersea showroom. We are so pleased to hear you are enjoying your new bathroom.

Kindest,
West One Bathrooms

Noté 5 sur 5 étoiles

Dealt with Amandeep he was simply…

Dealt with Amandeep he was simply amazing very efficient and advised us well with our various choices and bits.. great experience overall.. Would highly recommend West One to anybody in the future . 100%

9 janvier 2023
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Réponse de West One Bathrooms

Hi Elaine,

Thank you so much for taking the time to leave such a lovely review for Amandeep in our Battersea showroom. We are so delighted to hear of your experience.

Kindest,
West One Bathrooms

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