what3words Avis 

I tried to setup and use this for the first time. Absolutely awful could not get my head around how to use it, no step by step instructions on how to set it up absolutely rubbish. Whoever designed this programme needs to go and write a set of step by step instruction. I won’t be trying to use this again

Just downloaded this app. Seems amazing and quite accurate. Love the idea and hope it is a worldwide success.

Generally very good at finding addresses that a sat nav cannot, especially in a rural area where I live & deliver to. However there are some places in remote areas that are unable to find using 3 words & have to revert to phoning.

I do wonder if the concept is robust enough. I know the fewer words, the easier it is to use but in an emergency situation certain words and plurals in particular may be misheard.
I hope that perhaps in the future the product may improve its weaknesses.
I have found it quite useful already for locating remote spots but am unlikely to use it for my own address but perhaps for meeting in open spaces.

It's perfect. I really don't understand why the random three words cause so much controversy.

It's a genius idea right? So far using W3W has been a foolproof way to fill the gaps left by traditional Sat Nav, both for work and personal use. Simple but brilliant solution, this is my favourite new App in years.

The map is poor quality, nothing like OS Maps, will use occasionally for fun, but OS maps is much better

Would be nice if W3E could be integrated with Iridium Emergency GPS locators.

Responded quickly understood my query- was unable to sort out but gave me the correct link to rectify my problem.

Found this app indispensable - absolutely brilliant. It got me to an interview on time where there were multiple businesses at the same address. The company were impressed I’d found them as they said not everyone managed to find them using traditional Sat nav methods.

The best. Very accurate and easy to use. Wonderful way to be accurate and find locations.

A unique and easy-to-use way to specify precise locations. Living in a rural area with house names rather than numbers, this has been a game-changer - no more endless phone calls explaining where we are, just a single short message!

I recently had an occasion to use 'what3words' for the first time. I had no idea how to use it and I only have a laptop (no fancy phone). In desperation I messaged w3w to explain my predicament and to ask their help.
I thought it was going to be really complicated and that I would have to download it. A very kind person responded straight away and helped me to do my search, which turned out to be easier than I thought. I am very grateful to w3w for their friendly help.

I contacted What3Words for help in understanding a particular issue. A very helpful person, Jana, explained how to overcome this issue. Great service

I had a wee issue with the app telling me I was 355 miles away from my actual location & got in touch with the support team by email after the Twitter team helped and directed me to them. I got a very quick response with detailed instructions on how to resolve the problem. All very easy but Jana was very helpful and I am reassured that if I need rescued, the emergency services will be able to find me!! 😁

asked some questions and they got answered quickly and efficiently

Great app highly recommend help with getting an ambulance to my bro and saved his life best app for emergency when your unsure of the address call handler spelt each word out to make sure its correct.

W3W is not only a terrific mapping and navigation tool, but the support to an inquiry I made about a specific use was timely and useful.

I saw someone visiting Jersey kindly reporting a sighting of an Asian Hornet to our local Asian Hornet Group on FB. Love W3W.

I loved the what3words concept as soon as I heard about it. This week I came across an abandoned shopping trolley in a local park and had an idea how w3w might solve an old problem. I mentioned it on their chat function and asked for the idea to be passed to their development team. With a day I received a personalised message of thanks and an assurance that my request had been met.

Now this is not the first time I have made a suggestion to an organisation I respect but it's one of the only times I got a thoughtful response. (Of course Jana could just be an AI bot but a very clever one!)