What Records Avis 

432
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Like others have said, I made an order for a record that was in stock on the website, only to be told after 2 weeks and a couple of chasing emails it actually wasn't in stock. Got a refund fairly quic... Voir plus

Noté 1 sur 5 étoiles

I placed an order in November 2025 as a Christmas gift for my husband. It's now September 2026 and I still haven't received the LP or a refund which I have been promised twice now. After a m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tr... Voir plus

Noté 5 sur 5 étoiles

Purchased Thr Rolling Stones coloured vinyl boxset from Whatrecords. Excellent service, the best price on the net, and next day delivery despite only ordering late afternoon. Well packaged too. Highly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médias & édition

Écrit par l'entreprise

What Records online record store. Selling Vinyl, CDs and DVDs worldwide. We specialise in limited editions, collectable items from Heavy Metal to Classical.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(432)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect Deal!

Shipment came in today. Well packed. Shipped from UK to the Netherlands. Absolutely delighted with my Genesis box!!. Thanks to Tim for good communication an CS. Will do business again.

29 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

I have to admit , ive seen this site a few times and though hmm looks like a fake HMV . But fudge it I seen a vinyl thats out if print for 30 bucks, 60 bucks used on ebay , i thought fudge iti have paypal protection . The item was dispatched after about 2 days and arrived a day later sealed mint . Happy days . I will definetly use this site again

16 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Best prices

Delivery could be considered a little slow but prices are excellent and great customer service.

14 mars 2022
Avis spontané
Noté 4 sur 5 étoiles

Good shop with some rare LPs

Searched for some quite rare LP and found it here with good discount. Despite of mostly low level reviews of this shop I've ordered this LP and order was shipped immediately on following day with tracking number. Delivery to Russia got about 1 month.
Package was quite poor (just 1 layer of cardbord on each side, without any bubble wrap or other safe packaging) and even opened but I think it was opened during customs check. Finally it came entirely sealed without any bends or cracks. That's why I've rated as 4* only.
Overall I'm satisfied with this shop service and can recommend this seller.

10 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Great website

I've used whatrecord.co.uk a few times now, and I have found that their prices are so much better than well known competitors. What makes me go back is the service, I've never had to wait more than 24h to get a response and the responses I get are great, always looking to see how they can help. Admittedly, I can get records faster, but why would I when the large corporates only really care about the money, I feel these guys customer service is so much better.

4 février 2022
Avis spontané
Noté 5 sur 5 étoiles

What Records - Top Service!

What Records - top banana! Great records, great service, and great prices! What's not to like? Always get a prompt delivery, am kept informed and always answer any queries I might have. Items are very well packaged and arrive in perfect condition (issues here would be with the delivery company, not WR). I've been using WR for over 30 years (since the days of physical shops). Rarely buy my music anywhere else. Highly recommend.

12 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service

I bought a very large boxset of records. I was delighted to receive them very quickly after the release date, very well packaged. My first purchase from What Records and I shall be buying from them again.

6 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

This company blatantly lies to you. AVOID THEM

This company blatantly lies to you.
Ordered a LP on 6th Dec, they told me it was despatched on 07th(Lie).
After chasing them they sent me an email confirming it had been sent(another lie). It got to the 20th Dec still no delivery, even with royal Mail second class at Christmas time it should have arrived by now.
I suppose the only good thing was I asked for a refund and got one within a couple of hours. Obviously if it was out for delivery they would never have refunded me so quickly. I will never use again cant abide liers.

20 décembre 2021
Avis spontané
Logo de What Records

Réponse de What Records

Well here is your mail on Paypal which clearly contradicts what you are saying.
stephen mccourt
20 December 2021 at 14:01:51 GMT
I ordered a vinyl record from What records Nuneaton on 06th Dec. I have tried to contact their customer support via email twice and they do not reply.

I can also confirm that no despatch mail was sent via our automated system. We don't lie but it seems you do.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Was looking for some hard to find vinyl and found it on their online store. Rang to ask some questions about this and another item and owner is a very knowledgeable man. Ended up ordering another item too.
Parcel arrived the next day fantastically wrapped.
Would definitely recommend this store.

16 décembre 2021
Avis spontané

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