Was a bit sceptical about ordering from here however after reading the good reviews my mind was put at ease.I ordered some Nike Travis Olives Thursday morning (yesterday) and they arrived early this a... Voir plus
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Absolutely love this company! The quality and price of the trainers are fantastic, the delivery charge could be a tad lower however saying this it is next day delivery 😀 so if you are in need of a qu... Voir plus
I've been shopping with WhatsYourSize for quite some time, and I can't emphasize enough how exceptional their service is. I’ve had the privilege of utilizing their personal shopping feature, and it... Voir plus
Since this is the only way to get communication with your company im leaving another review for a response. I left a review about a faulty jumper the letter have come off the front of jumper, to which... Voir plus
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We are a trusted seller of high end and exclusive products to customers worldwide. As a small business we love receiving your reviews and knowing we have returning customers for life - in the rare occasion you are dissatisfied with your experience we have a great customer service team who will be more than happy to resolve any queries for you through either WhatsApp, email or Instagram message.
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4,1
Bien
1 k avis
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Fast delivery
Fast delivery, 100% authentic, great quality,prompt delivery, customer service very helpful, advised me on size,great service, packed very well and delivered quickly.
17 avril 2026
Avis spontané
Since this is the only way to get…
Since this is the only way to get communication with your company im leaving another review for a response. I left a review about a faulty jumper the letter have come off the front of jumper, to which you replied you dont accept returns. This is a faulty item and i am well within my rights to get it replaced. Can you reply with some contact information that someone wull actually reply to so i can get this resolved. The essentials hoody which is a pricey item was washed as label states and letters came off the front after a couple of washes. This is not acceptable and for your company to not reply to any of my 7 emails about this is shocking! I would just like this replaced it was a xmas gift for my daughter and this is still unresolved
9 janvier 2026
Avis spontané
Réponse : Whatsyoursize
Hi,
We are sorry to hear this,
We do not manufacture these items so unfortunately any issues need to be flagged within 7 days whilst the item is in unused and unworn condition. It is stated in our policy that we are not responsible for any wear and tear as we are a reselling site, and therefore do not make or have any responsibility for the making of these items. Please do note these items retail at a lower cost than we sell them for, as we are a reselling site our prices are not based on quality, they are based on the demand and exclusivity of the item.
The retailer has not flagged any defects, and the washing instructions when followed do not result in this sort of damage. These are to be washed on a low heat and never to be tumble dried. I personally have had this item and worn / washed this on multiple occasions, for over a year and it is still as new.
I would recommend taking this to a dry cleaners and seeing if they are able to re attach this for you,
Many thanks,
Authentic products! Highly recommended.
Prompt delivery with a variety of items. A supplier you can trust selling authentic products! Highly recommended.
28 mars 2026
Avis spontané
Goyard bonbonniere monogram top handle bag
Staff were responsive in answering my questions. While shipping of my consignment item took longer than expected, l am well pleased with its packaging and quality .
25 mars 2026
Avis spontané
I made two orders
I made two orders , first was not delivered because it was out of stock and I’m still yet to receive the second order for over a week , poor customer service as it takes up to 24 hours to get a response even from WhatsApp which is accessible these days by almost everyone and considered one of the fastest means of communication.
12 mars 2026
Very fast delivery good quality will be…
Very fast delivery good quality will be using again
11 février 2026
Avis spontané
On the 4th January I ordered a trapstar…
On the 4th January I ordered a trapstar coat in a small. All sizes displayed available. Before Christmas I ordered an extra small and was told after waiting well over 5 days that they couldn't locate the item in the warehouse. I actually emailed first, then received the reply.
The same thing has happened this month only worse. I was told 2 days after the order they couldn't locate it in the warehouse. I was given a refund option or they will order and it would take 3-5 days. This was on the 6th January. I responded immediately stating i would like it ordered.
On the 10th January I emailed again, complaining that I hadnt even received an email to say anything had been ordered. I was told that the item had been ordered and I will get an update when it has been dispatched.
Why would you tell me that it takes 3 to 5days after ordering?
It is now the 20th January, I sent an email on the 16th and a watsapp and have still not received a response.
The customer service is outrageous. Ive not once received an apology for the wait time or any reassurance. Surely, a company would stock take and update their website accordingly.
Im really disappointed because I used this company years ago and they were brilliant.
20 janvier 2026
Avis spontané
Réponse : Whatsyoursize
Hello Nicolle,
Kindly note we respond within 24 - 48 working hours - this is detailed within our automated response. You had emailed on Friday evening, it is now only Tuesday - working days do not include weekends. We had apologised within our original email for the delay and have been working to get this item to you asap.
Unfortunately we have had issue with Trapstar stock hence the order being delayed. Due to your review we have no issue in refunding this - this was offered originally also but you said you had been okay to wait.
Thanks,
Probably the worst service I’ve ever…
Probably the worst service I’ve ever used , selling products they don’t even have in stock
1 janvier 2026
Avis spontané
ESSENTIALS
Ordered a small Essentials hoodie which didn’t fit me right. Got in touch to exchange for a medium, even though I had stupidly cut the tags. Absolutely no issues from WYS who allowed me a return and swiftly dispatched my exchange. New one was with me in 2 days from them receiving the old one. Can’t fault the service at all and very happy with what I received. Definitely recommend these guys and I will be back in the future!
14 janvier 2026
Avis spontané
Great quality and packaging
Great quality and packaging, quick delivery, good item , great
6 janvier 2026
Avis spontané
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