There was nothing wrong with the bin, the problem was the delivery company. No notification of delivery date. Just dumped it outside the front door without knocking (and we were in). Following Wheelie... Voir plus
L'entreprise a répondu
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Easy ordering, no hidden postage costs. Took about a week to deliver. The bin itself is good quality, matches the exact colour of our council bin and was emptied fine with no problems. My only cri... Voir plus
L'entreprise a répondu
The price was competitive and the purchase was easy. The delivery was great, driver advised when due for delivery snd followed instructions where to put it. The bin is of solid construction... Voir plus
L'entreprise a répondu
Ordered a 360l wheeliebin, based on the lid design and good price shown on website. Using the frame and lid only as a top-hinged hatch on a DIY trailer-camper. Alas on delivery, very quick, lid was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de gestion des déchets
- Fournisseur d'engins de chantier
- Grossiste en matériel de construction
- Magasin de fournitures de bureau
- Grossiste en fournitures de bureau
- Magasin de fournitures scolaires
À propos de Wheelie Bins
Écrit par l'entreprise
www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.
Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.
Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.
What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.
Shop By Wheelie Bin Size
Coordonnées de contact
Unit 2 , GL51 9LT, Cheltenham, Royaume-Uni
- 01684 292727
- sales@wheeliebins.co.uk
- wheeliebins.co.uk
4,6
Excellent
271 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de Wheelie Bins
Hi Russ,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Overall poor delivery service
Delivery was split between two deliveries due to the bins coming from two different distribution points. Initially the wrong quantity and type of recycling bin was delivered, then the freight company delivering two 660 Ltr general waste wheelie bins delivered them on a pallet one stacked on top of the other and it was impossible to get them apart without a lot of help. The delivery driver was very unhelpful. These measured over 2m in height - taller than me and weigh a lot. It is very easy to sell these online but the customer service around the delivery is awful.
19 novembre 2025
Réponse de Wheelie Bins
Hi Deborah,
Having looked at the email chain between yourself and our sales team, I can see that there was an issue with the wrong item being delivered to you from our distribution centre which I can only apologise for and believe was rectified quickly.
Regarding the bins being stacked, unfortunately this is the only way we are able to send larger units without having to split them and consequently charge for an extra pallet which we believe is a less effective way of transporting these.
As we use an external delivery company, we are limited on how much control we have over their delivery terms and they are only responsible for delivering the items to the delivery destination, it is then down to the drivers discretion how much they will assist on the other end.
I believe our customer service was much more helpful than you have implied as we responded promptly to you at all times throughout your order and any time you got in contact with us we were quick to respond and contacted our distribution centre as soon as possible to find out what had happened there, I apologise that you do not feel the same way.
As always, we will help where we can and our team are always available via email or phone to deal with any issues that arise but we can only assist with issues where we are aware.
Many thanks
REALLY EASY TO USE AND SPEEDY DELIVERY
14 novembre 2025
Réponse de Wheelie Bins
Hi Mark,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Anthony,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Paul,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Terri,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Customer service was great and sorted…
Customer service was great and sorted out my query very quickly.
15 octobre 2025
Réponse de Wheelie Bins
Hi Anita,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Exactly what was ordered and all on time
3 novembre 2025
Réponse de Wheelie Bins
Hi Keith,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Martin,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Heather,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Communication
Communication. I emailed as concerned if not home for delivery. I had an email and phone call straight back. A text and phone call then from delivery driver on the day. They did communication and the whole order process so well.
17 octobre 2025
Réponse de Wheelie Bins
Hi Deidre,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Rhys,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Quality product and service!!!
Excellent product and speedy delivery service as usual!!!
11 avril 2025
Réponse de Wheelie Bins
Hi Steve,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
The product as described and despatch…
The product as described and despatch spot on received on time
29 septembre 2025
Réponse de Wheelie Bins
Hi Jason,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Shahid,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Alison,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Colin,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Matthew,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Yolanda,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Réponse de Wheelie Bins
Hi Michael,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
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