White & Sons Avis 

306
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We would highly recommend White & Sons for selling your property. From the very beginning, Cedric and the team were professional, friendly and extremely helpful. Selling a house can be a stres... Voir plus

Noté 5 sur 5 étoiles

Everyone at White and Sons were super friendly and helpful. As a first time buyer I had lots of questions which they helped me navigate. Even if they didn’t know the answers straight away, they were q... Voir plus

Noté 5 sur 5 étoiles

White & Sons were brilliant throughout our purchase, especially Rebecca, who was always quick to respond, kept us updated, and did a great job chasing things up. She made the whole process feel much e... Voir plus

Noté 5 sur 5 étoiles

What a lovely company. On contacting the company an appointment was made straight away and a quotation received in days. All the staff were friendly and extremely hard working and it was fascinating... Voir plus

À propos de l'entreprise

  1. Agence immobilière
  2. Agence immobilière d'entreprise
  3. Agence de location immobilière

Écrit par l'entreprise

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley, Oxted & Leatherhead. The firm is a forward thinking business which uses cutting edge technology backed by over 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: Estate Agents & Property Consultants Lettings & Management Commercial Property Block Management Rural Property Services Professional Valuations Planning Consultants Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of experience.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

306 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(306)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My husband and I have been looking for…

My husband and I have been looking for a property over 3 months, crossing paths with many different estate agencies. White and Sons by far have been the best, most professional, quality in their service, brochures and follow up. We had Steph for a viewing, who showed exceptional mannerisms, knowledge, rapport and professionalism. First time in our house service, we felt truly looked after and in the right hands. Thank you

30 mai 2026
Avis spontané
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Réponse de White & Sons

We are absolutely delighted to hear that we stood out among other agents. Thank you for your incredibly complimentary review of Steph. So pleased that you felt truly looked after. Thank you for sharing your experience.

Noté 5 sur 5 étoiles

Kieran was excellent

Kieran was fantastic to deal with throughout our property transaction. The process was far from straightforward, yet Kieran and the team at White & Sons Dorking managed to turn it around extremely quickly and achieve a great result. Their professionalism and ability to navigate a complex deal was impressive. I would have no hesitation recommending Kieran and would happily work with him and the wider team again on future opportunities.

22 mai 2026
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Réponse de White & Sons

Kieran and the team were so pleased to hear that they were such a support during your property journey. Thank you for taking the time to leave a review; we really appreciate it.

Noté 5 sur 5 étoiles

Great Experience

The service we experienced with a recent property viewing was exemplary. Lisa Jane showed us around the property, allowing us space to view while taking note of the queries she was unable to answer immediately. She then did what few agents seem to manage successfully, she followed up promptly with satisfactory answers to all our queries.

14 mai 2026
Avis spontané
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Réponse de White & Sons

We are so pleased you had such a great experience. Thank you for taking the time to leave such a wondeful review, this has really made Lisa-Jane's day. We wish you well on your property journey, if we can be of any further assistance, please do not hesitate to contact us.

Noté 5 sur 5 étoiles

Had a fantastic experience using White…

Had a fantastic experience using White and Sons for selling and buying our new home. From incredible photography by their photographer Darren to Llyod, Jack and Cédric looking after us through the process. They went beyond their roles for us. Thank you.

28 avril 2026
Avis spontané
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Réponse de White & Sons

We are so pleased we made your property experience a fantastic one - this is music to our ears. Thank you for placing your trust in us to help you and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Very happy with the service level and attention to detail

We had been very unlucky with buyers and 3rd time lucky but each time we lost a buyer White and Sons helped us through and we are very grateful for their expertise and friendly staff who went above and beyond to help us get to the stage of exchanging contracts. Thank you to all staff at Horley White and Sons, particularly Steph.

6 mai 2026
Avis spontané
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Réponse de White & Sons

Thank you for taking the time to leave a review, we really appreciate you doing this. We are so pleased we were there to help you with the trials and tribulation that are sometimes associated with moving. We are delighted to have got you over the line, finally.

Noté 5 sur 5 étoiles

The whole team were super professional…

The whole team were super professional from start to finish despite a tricky chain and lots of moving parts

27 mars 2026
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Réponse de White & Sons

We are so pleased we were able to help navigate those tricky elements. Thank you for placing your trust in White & Sons, and for taking the time to leave a review.

Noté 5 sur 5 étoiles

Really professional service and…

Really professional service and attention to detail from original purchase to exchange of contracts. Thanks Jack.

16 avril 2026
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Réponse de White & Sons

We are delighted that you were so happy with the service. Thank you for taking the time to leave a review, this really does mean the world to the team.

Noté 5 sur 5 étoiles

Cedric and his Team are exceptional and…

Cedric and his Team are exceptional and go the extra distance to make the selling experience as smooth as possible.
They All spent time to make it a personal touch, rather than some of the larger Estate agents. I would not hesitate to use White & Sons for any buying and selling properties.

16 avril 2026
Avis spontané
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Réponse de White & Sons

Thank you. We are so pleased to hear that our service has the right balance of personal touch and effective chain management. We are over the moon to hear you would use us again. Thank you for placing your trust in us and for taking the time to share your experience.

Noté 1 sur 5 étoiles

Inflated Deposit Claim – Over 75% Rejected by Adjudicator

I had a very disappointing experience with White & Sons regarding the handling of my tenancy deposit.

At the end of my tenancy, they attempted to claim £1,244.80 in deductions from my deposit, covering cleaning, decorating, and alleged damages. The scale of this claim immediately felt excessive and not reflective of the actual condition of the property.

I challenged the charges and the matter was referred to the Tenancy Deposit Scheme for independent adjudication. The outcome speaks for itself — the claim was reduced to just £315, meaning over 75% of what was initially demanded was rejected. Most notably, the entire cleaning charge was dismissed.

This raises serious concerns about how the original figures were calculated and presented. Had I not challenged this through the proper process, I would have been expected to accept a vastly inflated and unjustified deduction.

As a tenant, you rely on agents to act fairly and reasonably. Unfortunately, this experience has left me with very little confidence in that process. I would strongly advise others to scrutinise any proposed deductions carefully and not hesitate to escalate disputes where necessary.

15 avril 2026
Avis spontané
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Réponse de White & Sons

We are obviously disappointed to read your review.

This is an extremely unusual situation. In the unlikely event that a tenancy deposit has been referred to the TDS we have historically had all claims upheld. We need to investigate this situation further internally. I would like to reassure you that this process is a well-trodden path and we endeavour to remain as objective as possible with very transparent procedures. We can only apologise for the confusion this situation has caused, we will be taking this up with the TDS.

Noté 5 sur 5 étoiles

Lucy at the Horley office has been…

Lucy at the Horley office has been wonderful and extremely accommodating with any issues that have arisen during the sale of the property. The whole team there have been very helpful and Lucy has gone over and above with her professional approach and liaising with the solicitors involved, so 10/10 White &Sons!!! Will definitely recommend!

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very personal service

Very personal service, always available and they were empathetic as it was a probate house.

25 mars 2026
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Réponse de White & Sons

Thank you for taking the time to share your experience, this is very much appreciated. We are so pleased we were able to assist you at such a very difficult time.

Noté 5 sur 5 étoiles

Moving to the countryside

From start to finish the whole process was made so easy with regular updates both via e-mail and telephone of the property purchase. The professionalism of Jack, Cedric and all the staff has been exemplary, it's been a pleasure to deal with them.

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Close to 9 years as a tenant in a White…

Close to 9 years as a tenant in a White & Sons managed property. Throughout this time, their service, support and communications has been absolutely first class. Regular visits to ensure all was well and any maintenance issue was attended to promptly and efficiently. No hesitation in recommending W&S ... 10/10 in all areas

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Rebecca is brilliant!

Rebecca was brilliant at handling everything and was always at the other end of the phone when needed. Thank you for everything and getting me the hour I love.

10 mars 2026
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Réponse de White & Sons

That is so wonderful to hear - we think she is brilliant too! Thank you for taking the time to leave a review, much appreciated.

Noté 5 sur 5 étoiles

Great independent agent in Surrey

Very pleasant experience buying a property through White & Sons in Leatherhead. Jack was professional throughout and dealt with all our queries in a timely manner.

10 mars 2026
Avis spontané
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Réponse de White & Sons

We are so pleased to hear that we made your buying experience a positive one. Thank you for taking the time to leave a review, we really appreciate it.

Noté 5 sur 5 étoiles

They were very helpful and made the…

They were very helpful and made the transition very smooth and were polite and happy to answer any question I had about the process or just to clarify anything I was unsure about.

2 mars 2026
Avis spontané
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Réponse de White & Sons

We are so pleased to hear that we made the transition a smooth one. Thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

selling with white and sons.

I recently sold my flat with White and Sons.

I appreciated the initial meeting with Andrew he was super polite, professional and really respected my reason for selling and my property.

Rebecca T then became my point of contact at the Reigate office and again super professional throughout really was helpful and genuinely impressed with how she approached the sale.

I enjoyed the updates, they were only prompted when necessary and not pointless calls.

Andrew came out to the flat with marketing strategies and I honestly appreciated the hard work.

If I was to buy or sell I would use W&S again. Thanks to the whole team. Great effort!

27 février 2026
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Réponse de White & Sons

What a wonderful review - thank you so much! We are delighted to hear how happy you were with the service and over the moon that you would recommend us. Thank you for taking the time to share your experience, we really appreciate you doing this.

Noté 5 sur 5 étoiles

Positive viewing experience

My partner & I were shown a property by Lucy from White & Sons. Lucy was very friendly, accommodating & knowledgeable about the property. Lucy clearly had a good rapport with the sellers and made us feel comfortable throughout the viewing. Thank you Lucy!

19 février 2026
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Réponse de White & Sons

We are so pleased that you were so happy during your viewing experience. Thank you for leaving a review.

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