White & Sons Avis 

308
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Cedric & his team highly enough. From start to finish the service was exceptional, when issues arose within the chain they were dealt with promptly and efficiently, all of the... Voir plus

Noté 5 sur 5 étoiles

We were struggling to sell our property until white & sons took over and they got it sold within a matter of a few weeks. The communication has been great throughout the process and been really easy t... Voir plus

Noté 5 sur 5 étoiles

Everyone at White and Sons were super friendly and helpful. As a first time buyer I had lots of questions which they helped me navigate. Even if they didn’t know the answers straight away, they were q... Voir plus

Noté 5 sur 5 étoiles

We would highly recommend White & Sons for selling your property. From the very beginning, Cedric and the team were professional, friendly and extremely helpful. Selling a house can be a stres... Voir plus

À propos de l'entreprise

  1. Agence immobilière
  2. Agence immobilière d'entreprise
  3. Agence de location immobilière

Écrit par l'entreprise

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley, Oxted & Leatherhead. The firm is a forward thinking business which uses cutting edge technology backed by over 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: Estate Agents & Property Consultants Lettings & Management Commercial Property Block Management Rural Property Services Professional Valuations Planning Consultants Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of experience.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

308 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(308)

78 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top professional service

Top professional service, strong client orientation, rapid response to any queries.

6 janvier 2024
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Réponse de White & Sons

Thank you for taking the time to leave a review. We pride ourselves on delivering a client orientated service, so we are extremely pleased to read you comments. Thank you for choosing White & Sons to help.

Noté 5 sur 5 étoiles

Great honest agents

One of the key indicators we looked for in our Estate agent search was honesty and integrity; and the ability to deliver.

Cedric’s and his team worked closely with use through our sale and purchase and really made the process as clear a manageable as possible.

11 mars 2024
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Réponse de White & Sons

We are so pleased we were able to deliver for you, and to hear that we did this with integrity and honesty - this has always been our company ethos. Thank you for taking the time to share your experience, we really appreciate you doing this.

Noté 5 sur 5 étoiles

Extremely professional Estate Agent

Extremely professional Estate Agent. They took fantastic photos of our house and the team, especially James Richards worked tirelessly to achieve a successful outcome for us. Couldn't have been better!

7 mars 2024
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Réponse de White & Sons

What a review! To hear there wasn't anything we could do better fills us with immense pride. Thank you for choosing us and for sharing your experiences. So pleased we were able to achieve a successful outcome for you.

Noté 5 sur 5 étoiles

Great property management

We moved the management of our properties in Dorking from another agent to White and Sons.
So glad we did this - Nicky our Property Manager and the team are highly organised, professional, friendly, and always onto it. Our tenants are getting a much better service and are much happier - we know we are in good hands and that any issues will be dealt with very quickly.

7 mars 2024
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Réponse de White & Sons

We are also very pleased that you asked our lettings team to help with your rental and for sharing your views. Extremely pleased to hear you find our service highly organised, professional and friendly. We pride ourselves on delivering outstanding customer service to both landlords and tenants alike, so to read your review is comforting.

Noté 4 sur 5 étoiles

Staff always attentive

Staff always attentive, good Lettings team and accompanied me as we saw potential tenants, viewing. Office efficient, good turnaround time to queries . We have used Whites for years and would not change.

6 mars 2024
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Réponse de White & Sons

It is such an honour to have been working with you for so many years. Thank you for taking the time to share your thoughts and we very much look forward to working together for many years to come. Thank you once again.

Noté 5 sur 5 étoiles

Highly recommend

Hello everyone, I just wanted to leave a big shout out to James, Stephanie and team, they are an absolute asset to this White & Sons in Horley town branch. They were both patient & absolutely relentless in trying to find our dream house as well as helping us navigating throughout all the process from being to end. Highly recommend this team as they go above and beyond on their mission to fulfil your dream house quest, without any flaws, conducting all process with responsibility, integrity, encapsulating all results in nothing short of excellence. Big thank you from H & J Fernandes

20 février 2024
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Réponse de White & Sons

It is such a privilege to help our clients navigating the buying/selling process and we pride ourselves on making this as easy as possible. To read your review leaves us brimming with pride and exceptionally happy that we were instrumental in securing your dream house. Thank you for taking the time to leave such a wonderful review, this really does mean the world to us.

Noté 2 sur 5 étoiles

Do it yourself!

I rented out my 2 bedroom flat through white and sons Oxted. All in all it was a pretty stressful experience.

I paid nearly 700 pounds for the choice of 2 Tenants. The chap I choose turned out to be
a real pain. One payment in 12 months was on time, every little detail of the flat he was unhappy
with. It cost me ridiculous amounts of money with trade people fixing minor problems. I’m surprised he didn’t request a tradesperson to change a light bulb for him!

Fortunately the chap requested a 6 month break clause in his contract. I activated this exactly 6 months to the day, giving him 2 months notice.

I was informed by the agent at this time the market was very slow and it was unlikely I would find a new tenant.

As the 2 month mark approached the tenant was still there and showing no signs of leaving. Again informed by the agent the market was slow and I should consider keeping him on.

Eventually I got rid of the tenant, 5 months after serving notice. After repeated warnings of a slow market.

I felt like I was being played by both the agent and the tenant.

I was returned the keys 3 weeks after his final rent . Finally after getting back my property I found out he had a cat (which I wouldn’t have minded had Ibeen asked), found opened mail addressed to me,was given one less set of keys, and had 2 chairs taken from the flat. But he was gone. Albeit with a good reference from the agent.

My next move was to find a new tenant. I used openrent.co.uk. I had 8 viewing requests in the first 24 hours. Not such a slow market after all!

So far so good with the new tenant

1 février 2024
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Réponse de White & Sons

Obviously disappointed to receive your service rating as we pride ourselves on maintaining our higher than industry average TrustScore.

We appreciate that your tenancy agreement was time consuming for you to manage, past our initial involvement, but we are pleased that we were able to arrange its conclusion by mutual consent and without dispute.

Despite our best endeavours, we respect your decision and wish you all the very best with future tenancies.

Noté 5 sur 5 étoiles

A team I felt confident to trust.

A team I felt confident to trust. Marketing materials were high quality and a purchaser soon identified. Our first sale fell through but within a day a new offer was received.

8 février 2024
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Réponse de White & Sons

So pleased you felt you could place your trust in us. Over the moon that we were able to secure you a buyer when your first sale fell through and delighted to hear that our marketing materials were high quality. Thank you for choosing us to help.

Noté 5 sur 5 étoiles

Respectful and considerate

(From March 2022) Philip and the team in Dorking gave excellent advice and were very respectful and considerate in selling the house in Dorking during the pandemic. We were dealing long distance and they provided superb communication at every stage and proved themselves to be trustworthy throughout the entire process. They also have excellent local knowledge and a wonderful 'house staging' and photography team. I would recommend this firm.

5 février 2023
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Réponse de White & Sons

Thank you for leaving such a wonderful review, we really appreciate you doing this. For some unknown reason Trustpilot have only just published your extremely kind words.

Only too pleased to have helped you sell during those very challenging times. Thank you choosing us and for taking the time to share your thoughts on our service.

Noté 5 sur 5 étoiles

Highly recommended

Cedric and his team, at White & Sons, Leatherhead were a joy to work with during the sale of our home. Nothing was too much trouble for Cedric, he is very easy to work with and his is communication was prompt and efficient. Cedric's work ethic was unquestionable. We would highly recommend engaging White&Sons, Leatherhead as the agents to sell your home.

2 février 2024
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Réponse de White & Sons

So pleased you found the Leatherhead team a joy to work with. Your recommendation is the highest accolade we could ask for. Thank you very much for choosing us and for your extremely kind words.

Noté 5 sur 5 étoiles

Review of White and Sons Horley

White and Sons Horley have been excellent -from my very first meeting with James through to final exchange. All the Managers and staff James, Stephanie, Lucy and Rachel have been courteous reliable and professional. Selling a house can be stressful and frustrating at times but the team at Whites guided me through it.
I would recommend them

31 janvier 2024
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Réponse de White & Sons

We are so pleased we were able to help you sell your home and over the moon that we mitigated some of the stress and frustration. Thank you for choosing White & Sons and for the recommendation.

Noté 5 sur 5 étoiles

Great service from Freya

Freya was professional yet friendly while we went through the tenancy process. She's kept me up to date throughout and was happy to answer a bombardment of questions that I had. Freya has made this process easy!

16 janvier 2024
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Réponse de White & Sons

Thank you for taking the time to leave such a wonderful review. Freya was delighted to read your comments, really pleased we could help you and absolutely thrilled that we made it so easy. Thank you once again.

Noté 5 sur 5 étoiles

James

James, Stephanie and the team made the whole house buying process really simple. They kept me informed along the way and were quick to action any issues that arose. I would definitely recommend them.

15 décembre 2023
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Réponse de White & Sons

Thank you for leaving a review, we really appreciate you taking the time to do this. So pleased we were able to make this a simple process - we really believe that moving home shouldn't be stressful. Thank you for the recommendation too.

Noté 5 sur 5 étoiles

Selling experience

I have sold a number of lots with White and Sons over the past couple of years. Claire adcroft has been my main contact who I cannot praise enough. Her communication and professionalism cannot be faulted.
I have 100% faith in her and her team to resolve and problematic situation that arises quickly and efficiently. I would not hesitate to use Claire and her team again.

18 décembre 2023
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Réponse de White & Sons

Thank you for leaving such a glowing review of the service received by Claire Adcroft, it really made her day to receive your comments. Really pleased you had 100% faith in her and the team to get your land transactions over the line. Thank you for choosing White & Sons.

Noté 5 sur 5 étoiles

Excellent service from White and Sons

Throughout the whole buying process, Lucy, Stephanie and the team at White and Sons were friendly, helpful and efficient. They kept me informed and dealt with any query or concern I had calmly and quickly. I couldn’t have asked for a better buying experience and am truly grateful that we went through the process to buy our lovely new home with them.

24 octobre 2023
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Réponse de White & Sons

Thank you leaving a review, we really appreciate you taking the time to do this. Really pleased you found the team to be friendly, helpful and efficient. Really pleased your buying experience was such a positive one and we hope you are happy in your lovely new home for many years to come.

Noté 5 sur 5 étoiles

Good service for residential property sale

Thank you for the positive and proactive approach which made the difference in a difficult residential property sales market

28 septembre 2023
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Réponse de White & Sons

Thank you very much for taking the time to leave a review of the service received. We pride ourselves on offering a proactive service, which as you state, can make all the difference in a difficult market. Really pleased we could help you and thank you for choosing White & Sons.

Noté 5 sur 5 étoiles

Great service - much appreciated

James, Lucy, Matt and team were all very professional, reliable and pleasant to work with on the sale of our property. The communication was excellent and they gave very helpful advice throughout the process. The complexities were dealt with soundly, and with integrity, by James. The photographer was meticulous and we were very happy with the brochure. We wanted to find a buyer who would appreciate the property and the location, and White and Sons came up trumps. We would highly recommend this team.

13 juillet 2023
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Réponse de White & Sons

Thank you for choosing our Horley team to help with the sale of your property. We pride ourselves on our pro-active communication and professional advice, so to read your comments really does reassure us that we continue to provide a 5 star service. Thank you for taking the time to share your experience with others.

Noté 5 sur 5 étoiles

White and Sons Leatherhead

Cedric and Minnie made our property purchase smooth and seamless. Buying in a long chain can prove stressful and time consuming but the White and Sons team played an integral role in making our purchase hassle free. Highly recommended!! A++++

29 août 2023
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Réponse de White & Sons

Really pleased Cedric & Minnie were able to mitigate some of the stress you can experience when you're in a long chain. We are delighted to hear that we made your purchase hassle free. Thank you for taking the time to leave such a wonderful review.

Noté 5 sur 5 étoiles

White and Sons, Reigate, Excellent !

The Reigate Team have been great, very efficient and helpful throughout the whole process of our recent house sale. I would recommend White and Sons to anyone looking to sell or buy in the local area.

8 septembre 2023
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Réponse de White & Sons

We are so incredibly pleased we were able to help you. Thank you for choosing White & Sons and for sharing your thoughts.

Noté 5 sur 5 étoiles

Cédric has been a pleasure to deal with…

Cédric has been a pleasure to deal with on a daily basis. He has worked hard to get the deal across the line. Thank you very much!

28 août 2023
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Réponse de White & Sons

So pleased we were able to get your deal across the line and that you found Cedric a pleasure to deal with. Thank you for taking the time to leave a review.

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