Whitestitchs Avis 9

TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

9 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

Dont waste your time

The reason for my review is because this product doesn't work as it's meant to. It's extremely hard & hurts my scalp and it doesn't even colour your hair.

13 février 2026
Avis spontané
Logo de Whitestitchs

Réponse : Whitestitchs

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@whitestitchs.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.

Noté 1 sur 5 étoiles

Took forever to get to my address

Took forever to get to my address. Doesn't do what it's supposed to do. Really doesn't do anything to help leather look better. Waste of time and $$$.

5 janvier 2026
Avis spontané
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Réponse : Whitestitchs

Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@whitestitchs.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.

Noté 1 sur 5 étoiles

No good product

No good product , advertising was totally different from what I received

16 février 2026
Avis spontané
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Réponse : Whitestitchs

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@whitestitchs.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Noté 3 sur 5 étoiles

Good looking watch, but watch face…

Good looking watch, but the watch face has sharp edges. The metal watch band also feels cheap with sharp edges and a poor finish. The watch is easy to navigate and quite impressive. However, the packaging is not like shown in the ad. I hope this helps—it's an honest review.

6 février 2026
Noté 1 sur 5 étoiles

my cat does not touch it at all waste…

my cat does not touch it at all waste of money i will never order anything else

10 novembre 2025
Avis spontané
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Réponse : Whitestitchs

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@whitestitchs.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Noté 3 sur 5 étoiles

Well this is an international business

Well this is an international business. Might explain some of the red flags where I am in the United States. It should say that somewhere on the site. Customer service has reached out and I do appreciate that. While I'm still waiting on my order at least I know why it's taking time. Will update when order arrives. Still this is a fairly new website. Not even a year yet. I can say maybe start with small items and see how it goes.

18 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I never ordered anything from you if…

I never ordered anything from you if you have taken money out of my account please return the money!!

9 janvier 2026
Avis spontané
Logo de Whitestitchs

Réponse : Whitestitchs

Dear Customer,
We have received your message and are giving your situation our utmost attention.
We understand your concerns and are ready to assist you in resolving this matter. To ensure we can accurately verify the details and resolve the issue as quickly as possible, please send a description of the relevant circumstances to our dedicated customer service email address: service@whitestitchs.com.
Our team will begin working on your case immediately upon receiving your email and will contact you directly via email with a solution within 24 hours.
We apologize for any inconvenience this may have caused and thank you for giving us this opportunity to resolve the issue.

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