Who Gives A Crap Avis 

3 599
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I use the bamboo toilet paper and can’t tell the difference between this and regular paper-based toilet paper. I like that it’s delivered to my door and I enjoy unboxing my prder every couple of month... Voir plus

Noté 1 sur 5 étoiles

Paper was soooo thin it just falls apart at the slightest contact with moisture.Complete rubbish.Made the mistake of buying a large box of this stuff.Have emailed the company several times to start th... Voir plus

Noté 5 sur 5 étoiles

I gave Who Gives a Crap a try because of their commitment to bringing clean water and toilets to those who didn’t have them. I stayed because the product met or exceeded all my expectations. The fun e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love your bamboo tissues and toilet paper. Your products are strong, comfortable, and no lint! I have told several people about your product and even gave my friend a roll of toilet paper to try. A... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Rénovateur de salle de bains
  2. Magasin de meubles

Informations provenant de diverses sources externes

Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(3 599)

619 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bamboo is soft, luxury roll and really strong

I previously tried the standard roll due to the eco packaging, but wasn't massively impressed with the quality. HOWEVER, I've recently got the bamboo version which is so soft, luxurious and so much stronger than supermarket luxury ones. It never leaves them little balls of fluff on you and doesn't irritate in the slightest. I recommend and am disappointed whenever I have to use anything else now!

16 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Welcome aboard the Bamboo toilet paper train Jo! We're thrilled to have you here and so glad you've loving them!

Noté 5 sur 5 étoiles

Who Gives A Crap…Exceptional customer service by Gracia

I have been using Who Gives A Crap bamboo toilet roll for several years as I love the quality and ethics.
My recent order got list in an EVRI delivery. Once I realised it hadn't been delivered after 2 weeks I wrote to WGAC asking for my order to be chased up. The customer service from Gracia was exceptional.
She replied within minutes, could see my order hadn't arrived. She has sent me another delivery within 24 hours along side a £10 refund off my next order. She has told me to keep the previous order if it does arrive even suggesting I donate to charity which is a lovely idea. Well done Gracia, absolutely perfect service

15 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We're beyond thrilled to read your review Dcy. Missing toilet paper deliveries are never fun so we're absolutely delighted that Gracia was able to quickly help get things sorted out and turn this experience around for you. Thanks so much for taking the time to share your review with us. We'll be sure to share the shoutout with Gracia too!

Noté 5 sur 5 étoiles

I am pleasantly surprised

I am pleasantly surprised. Not all eco/ sustainable products have reached satisfactory standard yet. But these toilet rolls compete well with the regular market toilet rolls. They are comfortable to use, long lasting, come in a cute wrap and you're helping the environment. win, win, win.

16 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We're so thrilled to hear that you took a chance on us and it's paid off Suzanne! We work hard to make sure our rolls are soft, strong, good for the planet - and you bum. We're so happy that this has been a win-win-win situation for you!

Noté 1 sur 5 étoiles

Can not get into my account and can’t…

Can not get into my account and can’t reach customer service to fix the issue . It’s been months of a run around and no solution!
Love the toilet paper but it doesn’t matter if I can’t get in my account to buy it .
FIX YOUR LOG IN SYSTEM !!!!

15 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Edited 18/09: Thank you for getting back to us Shannon. We are sincerely sorry for the ongoing frustration this login issue has caused. We know having to deal with it for so long must have caused a lot of frustration, which is completely unfair to you. We see that our team have been in touch back and forth via email and phone calls, and we are continuing to look into this to figure out what's happening. Please know that your time and effort in working with us to get this sorted are very much appreciated so we can prevent similar experiences for other customers and work to improve our systems and services.
We know you've already had to look elsewhere for toilet paper in the meantime, but despite this frustrating experience, we truly appreciate your love for our product and all your support!

16/09: We're really sorry to hear that you're having trouble accessing your account Shannon. We always want this to be an easy process for our customers, we are sorry for any inconvenience.
We've sent a request to grab some more details from you so that we can get in touch as soon as possible and help get you back in! Hope to hear back from you soon.

Noté 5 sur 5 étoiles

Kudos all around

The toilet paper itself is both strong and soft. I don't need to use a handful, and I don't have toilet paper dust all over my bathroom, which is the situation with most major brands.
The service is great. Ordering is very easy, delivery is fast, and packaging is not wasteful. There's no plastic or styrofoam used, and the paper wrap on each roll is wildly colorful.
I've referred family members to Who Gives A Crap because they inevitably ask where I get my toilet paper. They enjoy your sense of humor, as do I.
Furthermore, that the company supports resources for people and environmental responsibility is important to me. I hope to continue to be a customer for many years.
Finally, your cat is beautiful.

15 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Mrsp, you have genuinely just made our day with your glowing review! We are so glad the wrappers are bringing some colour and joy into your bathroom. Because honestly, why should toilet paper be boring? Thank you for spreading the same happiness our wrappers have brought you, to your own family! Your support really means the world to us! Every purchase goes toward funding clean water and sanitation projects around the world, so you're already part of something bigger just by choosing us.

Noté 5 sur 5 étoiles

Love this product

Love this product. It's not too soft or scratchy and it shows up on my doorstep!

15 mars 2026
Avis spontané
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Réponse de Who Gives A Crap

We're so happy to hear you're loving the convenience and comfort Kassandra. Thanks for rolling with us!

Noté 5 sur 5 étoiles

Absolutely love them. Have used for years.

I think this company is absolutely brilliant. We have now been using their products for a number of years. Their toilet rolls and kitchen roll and tissues last longer than the vast majority of other companies do and they are good quality. You order in bulk so you save money in the long run. I think it's great that they do fun themed wrapping occasionally however this does come at an extra cost to have these more fun designs. Customer service has always been great when there's been a problem. Happy to replace refund on evidence provided with very minimal hassle which is hard to find nowadays. They are always polite and quick to respond to.

19 mai 2026
Avis spontané
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Réponse de Who Gives A Crap

We are beyond chuffed to read your review Lara. Thank you so much! We're so happy that you're finding our products are lasting you longer than your previous brand, and saving money along the way!
We're bummed that you've run into some hiccups along the way but happy that our team were able to quickly help get things sorted out for you.
Thanks a buttload for all your support!

Noté 5 sur 5 étoiles

Best TP Option There Is

Great toilet paper, with an even better company and message behind it. We used to say; when the right choice becomes the easy choice, the world will get better. Who Gives A Crap is doing their part to make sustainable toilet paper the easiest and most comfy choice.

13 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We're chuffed reading this, Al! Quotes like that are music to our ears, and we're super grateful for your support. Thank you so much for the 5-star review. We can't thank you enough for having you in our corner.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, haven't opened the box yet , getting my bathroom renewed. Wanted to be prepared.
A friend gave me roll to try and its the softest roll ive ever had, and as Iive alone lasted me for 2 weeks

28 août 2026
Avis spontané
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Réponse de Who Gives A Crap

Hi Isabella, thank you so much for the stellar review! How exciting that you're getting your bathroom renewed and that you've already ordered a box. There's nothing quite like having a freshly stocked stash on hand! We love hearing that a friend gave you a sneak peek by sharing a roll with you and that it won you over with its softness (plus, lasting two whole weeks for one person is a serious win!). Good luck with the bathroom renovations!

Noté 2 sur 5 étoiles

Poor experience

I returned to WGAC on the basis of earlier experience. I only wanted a single purchase but the only thing I could find was a subscription deal. I proceeded and immediately explained my frustration. I was assured that the subscription was cancelled
However today I had an email with news about my next delivery 🚚. Fortunately, cancellation was easy but the frustration has crossed the company off my list
However the products cannot be faulted

13 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Thanks for taking the time to share your feedback Chris, we really appreciate it, especially since you came back to give us another chance.
We are really sorry about the frustration you experienced. We do offer a one-time purchase option and absolutely believe the choice to subscribe should be completely yours and that the options shouldn't be hard to find on the site. We understand why your recent experience would shake your confidence in us. Rest assured that we're always working to make our website better and your feedback matters because it helps us spot where we're falling short.

We're really glad you love the products themselves and while we know your subscription has been cancelled for now, we do hope you'll roll back to us again in the future!

Noté 5 sur 5 étoiles

Ace customer service

Been a subscriber for years now.

Recently we had an order confirmed and shipped while we were on holiday - I only noticed after the 'shipped' email.

I emailed to ask if they could stop the order since we were away, and customer service cancelled super fast, before it was shipped.

Ace customer service that was impressive for this size of company. Our bums are happy too!

1 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Hey Sarah, thank you for being a loyal subscriber with us for years! We appreciate you sharing this experience too. We know how tricky timing can be when out on holiday, so we're so glad our team could jump in quickly and help manage that order. We always strive to deliver friendly, responsive support, and it means the world to hear that we hit the mark. Thanks so much for taking the time to leave this 5-star review!

Noté 5 sur 5 étoiles

10/10! Once your bum uses this your wallet will love you

Just got my second box. Love this TP. Used to be a certain brand type and then tried this at a friend’s and joined. Soft and durable and I love that it’s sustainable and helping a great cause. Getting it delivered straight to my house is the icing on the cake.

12 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We love a good bathroom recommendation story, and we're so thrilled your friend's stash made you make the switch! We're so chuffed knowing that you found everything you were looking for in our TP. Thank you for supporting our mission!

Noté 5 sur 5 étoiles

Fast delivery for good toilet paper & stuff

Fast delivery for good toilet paper and other home products. The toilet paper individually wrapped for either displaying nicely (if you're that sort of person, which I am) or gifting as a cheeky "happy move" sort of present. The tissues are great (not too rough until you're at the point where if ANYTHING touches your nose it hurts), and I appreciate that I have paper towels I can use for cat messes and not feel bad they're going in the trash.

7 août 2026
Avis spontané
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Réponse de Who Gives A Crap

Thank you for taking the time to share your feedback, Sarah! This is such a glowing review, and we so appreciate your kind words. We're glad our TP wrappers spruce up your bathroom space and make great housewarming gifts! It's also awesome to hear that deliveries are a breeze for you and that our tissues and paper towels are hitting the mark. Thanks for the love and for supporting our mission! We're honoured to have you in our corner!

Noté 1 sur 5 étoiles

Worst toilet roll I have ever used

Worst toilet roll I have ever used. Disintegrates when using, falls apart or rolls unless you use more of it to create thickness. Threw 20 rolls away in the end. It is also vastly more expensive than probably the best product I’ve ever used - not who you would expect (I won’t say in case it sounds like marketing)

26 juin 2026
Avis spontané
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Réponse de Who Gives A Crap

We're really bummed to hear your experience with our toilet paper was less than delightful NS. If you’ve switched from a supermarket brand that uses virgin fibres (trees) to make toilet paper, then one made from sustainable materials can feel a bit different from what you’re used to. We take quality really seriously and would love to learn more about your experience with our rolls to better understand what you didn't love, share your feedback with our production teams and help you out. If you're up for sharing more, please feel free to reply to the request we sent to get some more details from you when you can. Thanks for giving us a go!

Noté 1 sur 5 étoiles

Order never arrived

Order never arrived found trying to contact directly quite difficult

3 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We're so sorry to hear that Eileen! Having your order not arrive and then having trouble getting in touch to follow up on it we get is not an ideal experience and we are sorry for any inconvenience this may have caused. We can see that you've now been able to connect with our team who have arranged a refund for this order for you.
While we know this delivery has left you feeling let down, we do hope you'll be willing to give us another chance again in future!

Noté 5 sur 5 étoiles

Love it that my ass is helping to save…

Love it that my ass is helping to save the environment

28 août 2026
Avis spontané
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Réponse de Who Gives A Crap

Love this review, Geoffrey! Thanks for helping us change the world from the bottom up. Cheers for the 5 stars!

Noté 5 sur 5 étoiles

LOVE this brand!

I have my TP on a shelf in my bathroom, so I REALLY need it to be pretty and wrapped (not exposed to the elements prior to being on the roller!).

The ordering/delivery has been smooth and easy, the TP packaging is lovely and the feel and strength of the TP is perfecto! Lasts a really long time!

How can you go wrong when the company is also trying it's best to give back and has ethical practices?! I think you've got yourself a life-long user! :)

10 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Hey Jamie, this completely made our day! Having bathroom-shelf-worthy rolls that look as good as they feel is the ultimate goal, so we're thrilled to hear we hit all those important marks for you! We are so honoured to have you in our corner as we smash our mission goals. Thank you for the love and support!

Noté 5 sur 5 étoiles

A great product at a great price

A great product at a great price. They make it easy to order and receive TP. thanks.

2 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Hey Deb! We're so happy to hear that you're a fan of our rolls. Making sure your loo stays effortlessly stocked without any fuss is always the goal! We're really glad you find great value in our products. Thanks for the love and support!

Noté 5 sur 5 étoiles

What an amazing product

What an amazing product! Not only did I find what I was looking for in a more environmentally conscious choice but the quality is amazing as well. Throw in the cute wrappers and it’s a 5 star product. The customer success team was also on point when my box got lost in the mail. They sent a new one out asap and it was super seamless!

9 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

We're so chuffed to read your review Angela! We are sorry about the little hiccup that you had with your delivery but we're happy to hear that our customer happiness team were able to get that sorted out for you quickly! Thanks so much for being a part of the fold!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Great quality loo roll and they are very Long rolls!!

1 septembre 2026
Avis spontané
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Réponse de Who Gives A Crap

Thanks a buttload for the great review Rebecca! We're so happy to hear your loving your loo rolls!

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