you shipped a replacement order after ups lost our original order.
you shipped a replacement order after UPS lost our original order . We have ordered again from you based on your committment to get our order delivered to us.
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Out of the top home improvement stores, we'll match any price! A leading home supply store for top home improvement products.
Linnet Street 77, 07002, Bayonne, Etats-Unis
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you shipped a replacement order after UPS lost our original order . We have ordered again from you based on your committment to get our order delivered to us.
THE EXPERIENCE WAS GREAT. THE DELIVERY WAS AS I WAS TOLD. THE DAY AND TIME.
Package came on time. Well wrapped. Easy to order and track. Best of all was shipping free.

Réponse de Wholesale Home
The tracking was somewhat confusing.
My expensive filter had a small tear- able to repair with tape- and had a small
crushed area on edge. Also didn't affect function, but I did wonder where quality control was. Was it inspected before shipping? I may hesitate before a second order.
Wholesale Home has good prices; however, I was trying to use the points I had accumulated. The website would only allow me to use 300 of the 1200 points that I had. So I reached out to customer service to see if I could use all 1200 points on this particular purchase. After a day or two they asked me for a customer #, or order #, to look into it. I waited for 3 days and heard nothing back. I finally had to complete the purchase, using only 300 of my 1200 points. Customer service dropped the ball on me.
I’m not going to write the usual “great company, fast shipping” review. Here are the actual numbers.
I purchased three 7-lb containers of Natural Chemistry Spa Oxidizing Shock from Wholesale Home for $29.99 each — 21 pounds total for $89.97.
For comparison, I found the exact same Natural Chemistry product, same 7-lb size and manufacturer item, listed on Sunplay for $56.95 per container. Three at that price would cost $170.85.
Wholesale Home saved me $80.88 on one order — roughly 47%.
And this wasn’t some closeout item that took three weeks to arrive. My order was on its way September 2 and delivered September 5.
That is what makes this company worth reviewing. In an era when everyone talks about affordability, Wholesale Home actually delivered it: the exact product I wanted, in the quantity I wanted, at an exceptionally competitive price, delivered promptly.
At the end of the day, that is what online shopping is supposed to be.
Customer service is beyond bad. Take you business elsewhere, I can not stress this enough!
I bought grow tubes thru Amazon. I was expecting 150 tubes but only got 30. That is five times the cost. I have been buying these for years. I returned them within thirty days in the original packing. But, I only got a refund for 1/3 of my original purchase. They thru every excuse why they could not provide a full refund. This company is a conn. I highly recommend everyone stay away from them.
DO NOT USE THIS COMPANY! I should have heeded all the other reviews. Their customer service is none existent. They placed two orders and charged me twice. I called their phone number and spoke to someone. I emailed them and also contacted them on their web site customer service talk. Well received the two orders(duplicates) and was charged twice.
Company refused to reimburse for a product that I followed their return policy. Had to file a dispute with CC company and they still refused to reimburse. CC company finally reimbursed me - not Wholesale Home. Very shady business! Go elsewhere for sure!
I purchased 2 rolls of wire found a good price and was impressed with after sale notifications and prompt shipping. Great Job
The worst customer service. I have contacted them several times via email and their website and they most of the time don’t get back to you and if they do, it takes them forever.
I will never shop with them again.
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