Wickhams | Wine Merchant Avis 

I ordered some wine. It was not delivered. Asked for refund, agreed by Dan. No refund has arrived. No reply to emails, phone calls or whatsapps. Pleasde don't use them!

We always get such great customer service from Dan! He really knows his wine and wine pairings, and delivers that without a hint of pretentiousness.

The knowledge and appreciation of wine is outstanding. The quality is superb, making the value for money exceptional. Above all, though, is the personable, customer focused team. Highly recommended

Having been to a lovely vineyard in Chablis recently I found that Wickhams Wine stocked it. I therefore ordered two cases for a special occasion, received a confirmation email stating that I should expect delivery in 1-2 working days and I would be kept informed of progress. The special occasion has now sadly passed and it is currently 6 working days later with no follow up communication. I have left 4 voice mails, 2 emails, and 3 WhattsApp messages but have had no reply having paid in good faith already. This is dreadful service and, needless to say, I will not be using Wickhams again

Dan gave a great tasting of 8 southern English wines to the Grand Union Wine Society. His depth of knowledge, engaging style, and the knockout quality of the wines made for a hugely successful evening. Highly recommended.

Excellent wine and very friendly service at the market. Will be purchasing again

An amazing range of quality wines, from countries, some of them lesser known. Dan has an incredible knowledge of his products and a demeanour which makes you feel comfortable asking questions. Highly recommend!

Personal service all the way from recommendation to delivery. Always great quality wine. Thanks Dan!

I made contact with Dan of Wickhams wine merchant to talk about their selection of sparkling wines.
Dans knowledge was superb and we settled on a few bottles of the Gerin Champagne.
The purchase was made simple, the price was excellent and the Champagne was delicious. We will definitely be back to try more of what is on offer. Thank you.

Most amazing rose wine and the gentleman is really helpful knows which wine works with what deffo go to him in totnes market worth the money ..

Brilliant Service, fantastic Organic Wine and delightful conversation....Thank you for attending Totnes Market.

Dan and his team are always really helpful and have a great selection of wine at a good price point - and he kindly delivers when he can - perfect!!

Great wine, great price and super easy to collect from the warehouse or order online. The mixed cases are excellent!

I was notified straight away by email from Dan to let me know they are waiting for the stock of my Champagne. He offered a more expensive one instead - however i was happyvto wait. Jeep me updated and got it out to me urgently. It was only a few days in the difference. Very happy customer and will use again. Of course I must add the Champagne is wonderful
Thank you

I enjoy visiting because you can chat about the wines and figure out what you like. I have never left disappointed!

I regularly visit this fantastic wine merchant at Totnes Market each week, and I can’t recommend them highly enough. Their knowledge of wines is truly impressive they always take the time to offer thoughtful recommendations, and you can tell they genuinely care about what they do.

The prices are excellent, offering great value for such high-quality selections. Their Christmas range was especially outstanding, with brilliant offers that made it easy to find something special.

We’ve also requested specific wines on occasion, and without fail they’ve delivered every time—such a reliable and accommodating service.

A solid 10/10 experience every time—I’ll definitely continue coming back. Thank you so much!

The wine, the conviviality, the tasting at the Wickham Wine stall… all make it worthwhile going to Totnes market, no matter what the weather! The date for this review is the day I'm writing it — after a briefer than usual (thanks to the meter-man) visit, but the better for a delicious, white Côtes de Gascogne in my basket.

Ordered 6 bottles of wine (two different types).
I received an email from Wickhams 24 hours later detailing one of the bottles was out of stock and they recommended a cheaper alternative (no refund offered for the cheaper wine).
I declined the alternative as wanted the specific bottle I had ordered. 24 hours later a the wine was miraculously back in stock and they would be posting it early the following week.
Thursday the following week, no dispatch email received, so I contacted them. I received an apology and assurance the wine would be posted that evening.
Wine was delivered today and upon opening the box the three bottles that were out of stock were missing.
Absolute shambles.

We ordered 12 bottles of wine at an event on 3.5.25 where Wickhams were offering wine tasting. Had a electronic receipt and at that time were assured our order would be processed and delivered.

It arrived today, 2.6.25 - over 4 weeks later. At no time during that period were we contacted with any update or apology from Wickhams despite chasing ourselves several times. Just as well we didn't want the order for an event ourselves.
Will not be ordering from them again.